[Model Case] CRM Implementation - Real Estate Management Company: Various Faults and Repair Requests
Strong support during nighttime and late-night hours! Quick response to issues can enhance customer satisfaction.
Our company offers a "CRM (Call Center)" service. We address challenges faced by customers such as "24/7 phone support is essential, but due to low call volume, we cannot afford to hire additional staff" and "employees are on duty at night for emergency trouble response, which incurs costs and increases workload." With our 24/7 resident support, we can provide solid assistance during nighttime and late-night hours, and our prompt response to issues can enhance customer satisfaction. Additionally, with two pricing structures—pay-per-use or flat-rate—we can operate without incurring unnecessary costs, even for small-scale operations. [Services Offered] ■ Water issues (leaks, toilet clogs, etc.) ■ Key issues (loss, lockouts, etc.) ■ Electrical issues (short circuits, lighting fixture failures, etc.) ■ Gas issues (gas leaks, no hot water, etc.) ■ Glass breakage *For more details, please refer to the PDF document or feel free to contact us.
- Company:マックスコム
- Price:Other