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Considering manual operations in accordance with ISO 9001:2015.

Considering manual operations in accordance with ISO 9001:2015.

Explaining the role of manuals within ISO 9001 and examples of how to improve manuals!

This time, I will write about the operation of manuals in accordance with the representative ISO standard that many companies have acquired, "ISO 9001:2015." ISO 9001 is one of the standards for quality management systems established by the International Organization for Standardization (ISO). It aims to establish and continuously improve the processes and procedures necessary for organizations to meet customer requirements and regulatory obligations. By building a quality management system in accordance with ISO 9001, organizations can gain benefits such as "improved customer satisfaction," "increased process efficiency and waste reduction," "enhanced risk management and problem-solving capabilities," and "improved organizational reliability and competitiveness." *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.

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Tips for Creating Easy-to-Understand Manuals: Communicating Visually

Tips for Creating Easy-to-Understand Manuals: Communicating Visually

Capture screens and more! Explaining methods and points to note for visual communication.

To create a manual that effectively communicates with the reader, it is also recommended to use visuals. Manuals that incorporate visuals such as screenshots, technical illustrations, and videos are more intuitive and easier to understand than those that rely solely on text. Even when the content requires the reader to read and understand all the text, using visuals can reduce the amount of text, lighten the reader's burden, and deepen understanding. Therefore, here are some tips for creating manuals that convey information visually. *For more details on this column, please refer to the related links. Feel free to contact us for more information.*

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Introducing the advantages and disadvantages of paper and electronic manuals!

Introducing the advantages and disadvantages of paper and electronic manuals!

Are paper manuals outdated? A column explaining the reasons behind the call for a paperless society.

Is your company making progress towards paperless documentation? It seems that the business environment is rapidly shifting from paper to digital data, influenced by factors such as "DX (Digital Transformation)" and "revisions to the Electronic Bookkeeping Preservation Law." However, is stopping the use of paper truly a "solution"? Let's consider whether going paperless alone can resolve business challenges. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*

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How is a fossil manual created? Summary of reasons and countermeasures.

How is a fossil manual created? Summary of reasons and countermeasures.

Explaining the reasons why manuals become outdated and measures to prevent them from becoming outdated!

"This manual seems to have not been updated for a while, but can it still be used?" Have you ever heard such voices in your company? Let's think together about what we should do to avoid creating such manuals. What exactly is a "fossil manual"? First, let me explain its definition. A "fossil manual" refers to a document where it is unclear how, when, or by whom it was created. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*

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Recommendation for the Manual Analysis Currently in Use

Recommendation for the Manual Analysis Currently in Use

The key point of analysis is the user's perspective! This column explains how to proceed with manual analysis.

The business manual is somewhat difficult to use. I would like to know how to make it clearer. I want to understand why the manual we worked hard to create is not being used. This is a common issue for customers I meet with. This time, let's learn techniques for creating a manual that is easy to understand and use. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

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Three Recommended Points for Advancing Work Standardization

Three Recommended Points for Advancing Work Standardization

Are you struggling to organize the tasks that should be written in the manual? Here's an explanation of the process to standardize tasks.

I often hear concerns about the difficulty of standardizing work, even when there is a desire to compile standard operating procedures into a manual. Let's think together about the reasons why this standardization is not progressing. "Standardization of work" refers to the process of documenting procedures related to specific tasks, processes, or operations and applying them within the organization. *For more details on the column, you can view it through the related link. Please feel free to contact us for more information.*

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Create manuals with generative AI!

Create manuals with generative AI!

What is generative AI? An explanation of the points to note about generative AI language models in a column!

Among the new technologies and tools for improving business efficiency, the one currently attracting attention is "generative AI," isn't it? Let's consider what generative AI can do and its points of caution. First of all, what exactly is "generative AI"? How is it different from "AI"? By reflecting on these definitions, we can understand the characteristics of generative AI. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

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The first internal manual. Understand the types and creation steps!

The first internal manual. Understand the types and creation steps!

Introducing the types and purposes of internal manuals, as well as the platforms for utilizing them!

When creating an internal manual, what points should we focus on? Let's think together about the types of internal manuals, their purposes, and tips for creating them. In manufacturing and customer service environments, there is always "variability." Work procedures may differ from person to person, and even the same worker may approach tasks differently on different days. To eliminate such variability, it is necessary to organize internal documents such as company regulations and work procedure manuals and standardize the work processes. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

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What changes in manual improvement? [Part 2] Key points of improvement and their effects.

What changes in manual improvement? [Part 2] Key points of improvement and their effects.

Explaining in a column 'What criteria to use for improvement' and 'What happens when improvements are made'!

This time, I will explain how to proceed with improvements and the effects of manual enhancements that go beyond just improving operational efficiency. Once you understand what the ideal manual should look like, the next step is to clarify the key points and work on improving the manual. When creating a manual, organize the steps from the perspective of the workers and clearly define the tasks to be documented. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

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What changes with manual improvement? [Part 1]

What changes with manual improvement? [Part 1]

Introducing five key points of a good manual in a column format!

Caught up in daily tasks, it can be difficult to address improvements to manuals, which is likely one of those tasks. In fact, improving manuals has benefits beyond just making work easier. We will convey the ideal state of manuals. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

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The business manual is just the beginning once it's created.

The business manual is just the beginning once it's created.

Explaining the issues with the placement manual and the risks it poses to operations and organizations in a column!

Are you creating business manuals and leaving them unattended? In recent years, with the demand for IT and efficiency, it has become rare to carry out processes and tasks that remain unchanged. Therefore, business manuals need to be constantly reviewed, and the real start is after they are created. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

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What should be standardized? Simply manualizing everything won't solve the problem!

What should be standardized? Simply manualizing everything won't solve the problem!

An explanation in a column about the reasons why a "utilized manual" is necessary!

Have you ever thought about which tasks should be documented in a manual? Would having that manual solve the issues in your internal operations? Let's reconsider how to determine what should be documented and what should not. Do you enjoy creating operational manuals? Or do you think it's an unnecessary and cumbersome task? *For more details on the column, please refer to the related link. For further inquiries, feel free to contact us.*

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[Manual Production Column No. 7] The Path to Implementing Web Manuals

[Manual Production Column No. 7] The Path to Implementing Web Manuals

Initial measures for web conversion! Introducing a step-by-step approach to ensure success.

In paper manuals, there are challenges such as the time and cost involved in printing, as well as poor searchability and portability, which may lead many to consider converting their manuals to the web. The benefits of web-based manuals include three main points: "easy to search," "easy to update," and "reduction in printing costs." So, how should one proceed with converting a manual to the web? *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

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