What is fulfillment? Basic knowledge of logistics.
A very important factor in enhancing customer satisfaction! Introducing key points on basic knowledge and improving operational efficiency.
Fulfillment refers to the series of operations from order receipt to customer service in e-commerce sites and mail order sales. In transactions involving e-commerce sites and mail order, various operations such as "order receipt," "payment," "product delivery," and "customer confirmation of products and handling of complaints" occur individually. Compared to in-store transactions where the exchange of goods and payment completes the deal, it can be said that the time and effort involved in a single transaction is significantly greater. This article will explain the elements included in fulfillment and points for improving operational efficiency. Please use it as a reference to identify waste in operations and increase productivity. *For detailed content of the article, you can view it through the related links. *For more information, please refer to the PDF materials or feel free to contact us.
- Company：プラス ロジスティクス
- Price：Other
