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The true nature of the labor shortage in retail: is it the 800 hours a year taken away by training?

The true nature of the labor shortage in retail: is it the 800 hours a year taken away by training?

Reducing the burden on field leaders through the digitalization of education.

In the retail industry, there is a demand for the standardization of customer service skills and the improvement of customer satisfaction through multilingual support. Training for new staff and foreign staff can become a significant burden for on-site leaders, potentially impacting their primary duties. By digitizing training, it is important to reduce the time on-site leaders are tied up and to improve operational efficiency. 【Usage Scenarios】 - Training new staff in customer service skills - Educating multilingual staff on product knowledge - Sharing information about new products 【Effects of Implementation】 - Reduced burden on on-site leaders - Shortened training time - Improved quality of customer service

  • Distance learning/E-learning
  • Distance learning/E-learning
  • スタッフ研修動画

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The true nature of the labor shortage in retail: Is it the 800 hours a year taken away by training?

The true nature of the labor shortage in retail: Is it the 800 hours a year taken away by training?

Visualize the education costs of unmanned registers! Diagnose your company's losses in one minute.

In the retail industry, especially in stores that have introduced self-checkout systems, staff training has become a significant challenge. When it comes to new staff or situations requiring multilingual support, training can take a considerable amount of time, which tends to increase the burden on on-site leaders. This contributes to a decrease in the efficiency of store operations. Our training cost and ROI simulation sheet was developed to address this issue. By digitizing training, a reduction of up to 63% in time spent can be expected. 【Usage Scenarios】 - Operation of self-checkout systems - Training for foreign staff requiring multilingual support - Sharing information about new products 【Effects of Implementation】 - Reduction in training time - Decrease in training costs - Faster integration of staff into productive roles

  • Distance learning/E-learning
  • Distance learning/E-learning
  • スタッフ研修動画

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Hotel-oriented Education Cost and ROI Simulation Sheet

Hotel-oriented Education Cost and ROI Simulation Sheet

The reason for 'not making progress due to being busy' might be the cost of education? Calculate your company's education loss in one minute.

In hotel FAQ responses, training for new staff and foreign staff who require multilingual support can be challenging. Repeatedly explaining the same content or experiencing a language barrier can lead to decreased customer satisfaction and reduced operational efficiency. Our education cost and ROI simulation sheet was developed to address these challenges. 【Usage Scenarios】 - Customer service etiquette training for new staff - Explanation of operational procedures for multilingual staff - Streamlining FAQ responses 【Benefits of Implementation】 - Reduction in training time - Improvement in operational efficiency - Increase in customer satisfaction

  • Distance learning/E-learning
  • Distance learning/E-learning
  • スタッフ研修動画

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Isn't there a variation in the quality of education for entertainment purposes?

Isn't there a variation in the quality of education for entertainment purposes?

Even with the same procedure manual, if the teaching method differs, the on-site judgment will gradually change.

In the specialized technical field of the entertainment industry, accurate communication of advanced skills and knowledge is required. In particular, the understanding of detailed procedures, safety management, and quality standards in the production process tends to vary among individuals responsible for these tasks. In on-the-job training (OJT), differences in how instructors explain concepts and emphasize points can affect the understanding of the work, potentially leading to variations in the quality of the produced materials. These small discrepancies can ultimately impact the quality and safety of the final product. It is important to organize the variations in education and standardize on-site training to maintain stable quality. 【Usage Scenarios】 - Specialized technical training for new staff - Explanation of work procedures to foreign staff - Promotion of understanding complex production processes - Enforcement of safety rules 【Effects of Implementation】 - Stabilization of quality through standardization of educational content - Early empowerment of new staff - Smooth communication with foreign staff - Reduced burden on educators How should we organize the variations in education and standardize on-site training? Please refer to the materials for more details.

  • Distance learning/E-learning
  • Distance learning/E-learning
  • スタッフ研修動画

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