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パシフィック湘南

EstablishmentApril 1, 1983
capital1000Ten thousand
number of employees45
addressKanagawa/Chigasaki-shi/5-10-10 Honmura
phone0467-50-6555
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last updated:Jun 18, 2025
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パシフィック湘南 List of Products and Services

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Wireless Andon System "Sonnet-kun" Wireless Andon System "Sonnet-kun"
Driver Call Pocket Bell System "One Touch Call" Driver Call Pocket Bell System "One Touch Call"
Simple Wireless Nurse Call System "Sonnet-kun" Simple Wireless Nurse Call System "Sonnet-kun"
Patient call pocket bell "One-Touch Call" for waiting room. Patient call pocket bell "One-Touch Call" for waiting room.
[Case Study] ★ Factory & Logistics Wireless Andon System [Case Study] ★ Factory & Logistics Wireless Andon System
[Case Study] ★Factory & Logistics Truck Dispatch [Case Study] ★Factory & Logistics Truck Dispatch
[Case Study] ★Simple Nurse Call System for Medical Facilities [Case Study] ★Simple Nurse Call System for Medical Facilities
[Case Study] ★ Waiting Room Call System for Hospitals, Animal Hospitals, and Clinics [Case Study] ★ Waiting Room Call System for Hospitals, Animal Hospitals, and Clinics
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[Case

[Case Study] ★ Waiting Room Call System for Hospitals, Animal Hospitals, and Clinics

This is an introduction to case studies of waiting room call systems for hospitals, veterinary clinics, and clinics.

[Case Study] Mikan Animal Hospital - Calling System

You can wait in line at a parking lot 50 meters away! One-touch call for patient summons.

We would like to introduce a case study of the "One-Touch Call" that we handle, implemented at Mikan Animal Hospital. They were already using a calling bell from another company, but it was decided to replace it because the signal did not reach the parking lot. The distance is approximately 50 meters to the third and fourth parking lots, and about 30 meters to the second parking lot. The One-Touch Call can reach about 150 meters in line of sight. 【Case Study】 ■ Before Implementation - Calls were not reaching, requiring someone to run to the parking lot to call. - Even if the call was received, there was worry, prompting a trip to check. ■ After Implementation - There is peace of mind knowing that calls are received without issue. - Clients can wait in their cars or take a walk outside. *For more details, please check the link to the "Mikan Animal Hospital Implementation Case Study Article."

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[Case Study] Animal Hospital on Zoo Street - Calling System -

Easily call customers with a one-touch call! Also useful when calling a groomer.

Here is a case study of the introduction of our One-Touch Call system at animal hospitals. The "Wallaby Animal Hospital" and "Hatogaya Animal Hospital" of the Wallaby Animal Hospital Group have already implemented the One-Touch Call system. The decision to implement it was made when the director saw how conveniently it was being used during a visit to one of the group hospitals. 【Case Study】 ■ Before Implementation - Due to long waiting times, many clients wait in their cars. - At reception, the owner's car number is taken, and staff go outside to call them when it's their turn. - Internal phones are used to call groomers. ■ After Implementation - When it's their turn, staff simply press the number button on the transmitter, eliminating the need to go outside to call clients. - Groomers carry the One-Touch Call receiver, making it easy to call clients. *For more details, please see the link to the "Case Study Article on Animal Hospitals on Animal Park Street" below.

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[Case Study] Omagari Kousei Medical Center - Calling System -

One-touch call! It is well-received that patients can be summoned smartly without calling their names.

Here is an introduction to the case study of implementing "One-Touch Call" at Omagari Kousei Medical Center. "We were considering using PHS for waiting patients in the hospital, but we hesitated when we received estimates ranging from several million to tens of millions of yen. In the midst of this, we found 'One-Touch Call' at a food court in a commercial facility and thought it could be a substitute, which prompted us to inquire about it." [Implementation Effects] - The simple system allows for easy layout changes. - It has enabled us to call patients in a smart manner. - The automatic re-call feature after pressing the call button once has been well received on-site. - Not calling patients by name is a plus from a privacy perspective. - It is also effective for infection prevention. *For more details, please refer to the link to the 'Case Study Article on the Implementation at Omagari Kousei Medical Center.'

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[Case Study] Kuki Suzanoki Hospital - Calling System -

Successfully streamlined the time between examinations! It is linked with the existing system.

We would like to introduce a case study of the implementation of our "One-Touch Call" system at Kuki Suzanoki Hospital. It was introduced to increase patient satisfaction and to conduct examinations for as many patients as possible. Here, the "One-Touch Call LAN Transmitter" is used in conjunction with the hospital's system. 【Implementation Effects】 ■ Reduction of time between examinations ■ Ability to accommodate more patients ■ Prevention of unnecessary searches when there are no patients ■ Patients can go to the restroom or step outside ■ When it's time for billing, automatic sound and vibration alerts are triggered, allowing patients to remain in a comfortable position without the need to stay close to the monitor after their examination *For more details, please refer to the link to the "Kuki Suzanoki Hospital Implementation Case Study" below.

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[Case Study] Keiyu Hospital - Calling System -

The congestion of discharge billing is resolved with a one-touch call for the call bell.

We would like to introduce a case study of the call bell "One-Touch Call" that our company has implemented at Keiyu Hospital. It was introduced to alleviate congestion during discharge billing. It is used to call patients waiting for billing. It provides peace of mind when leaving for the restroom or taking an urgent phone call, and patients can also wait in the café area on the first floor, turning waiting time into a relaxing experience. Previously, there were frequent inquiries about the order of service, but the implementation has reduced the burden on the staff. 【Implementation Effects】 ■ Reduces inquiries about the order of service ■ Alleviates congestion in the waiting room ■ Can be called with just a button press ■ Prevents the need to search for patients when they are not present ■ Patients can go to the restroom or step outside ■ When it's time for billing, the call is automatically made with sound and vibration, so there is no need to stay in a position where they can see the monitor, eliminating stress even after the consultation. *For more details, please refer to the link to the "Keiyu Hospital Implementation Case Study Article" below.

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[Case Study] A new ophthalmology clinic that opened in Nishitokyo in January 2020.

Smoothly call patients in order with a "calling bell" and "number display"! - Calling System -

We will introduce case studies of our call bell "One-Touch Call" and the "One-Touch View" that allows you to see the call. 【Case Studies】 ■Purpose of Use We want to guide patients smoothly when their turn for examination comes. ■Effects - Patients can be called simply by pressing a button. - No need to search for patients who are not in the waiting room. - Alleviation of congestion in the waiting room. - Patients can go to the restroom or step outside. - Reduction in inquiries from patients about whether they have already been called, thanks to display notifications. ★Usage Situation 1. Hand over the One-Touch Call receiver at the reception. It is designed to be easy to carry in a case. 2. When the number is displayed on the waiting room screen, patients can enter the examination room. *Even if they are away from the spot, they will return to the waiting room when the One-Touch Call receiver receives a signal. *For more details, please see the link below for "Wireless Call Systems for Medical and Nursing Care."

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[Case Study] Hospital Radiology Department One-Touch Call Bell

It was also perfect for infection prevention! It is well-received that you can wait in the café area instead of the waiting room. Calling system.

We would like to introduce a case where our call bell "One-Touch Call" was implemented in a radiology department of a hospital. We received inquiries to reduce patient complaints. Since no major construction was required, it could be used from the same day. 【Case Study】 ■ Purpose of Use - To reduce complaints about long waiting times. - To have patients wait in the restaurant/café on the first floor. - To call from the radiology department on the second floor. ■ Before Implementation - Patients had no choice but to wait during long examination and testing times. ■ After Implementation - Patients could now be called while waiting in the restaurant or café on the first floor, resulting in a decrease in complaints about waiting times. ★ Usage Status 1. Patients have increasingly waited in the hospital café. 2. Complaints have decreased. 3. The product was delivered by courier from the manufacturer and could be used immediately. Later, a sales representative came to provide product explanations and usage checks. *For detailed specifications of the product and other case studies, please refer to the link below.

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[Case Study] Infection Control! Waiting for Consultation in a Car - One-Touch Call Notification System

Wait in your car for your appointment to prevent infection. You will be called by a bell when it's your turn.

We would like to introduce a case where our call bell "One-Touch Call" was implemented in an otolaryngology hospital. We received inquiries about wanting to improve the anxiety patients feel about visiting the hospital. It was used with the expectation of preventing hospital-acquired infections for both patients and staff, allowing patients to visit the hospital with peace of mind. 【Case Study】 ■ Purpose of Use - To ensure that patients can visit the hospital with peace of mind. - To reduce the workload of staff. ■ Before Implementation - Patients were anxious about visiting the hospital due to fear of hospital-acquired infections. - Staff would go to call patients waiting in their cars as their turn approached. ■ After Implementation - It became easy to call patients waiting in their cars or outside. - It became possible to avoid overcrowding in the waiting room. ★ Usage Situation 1. The "One-Touch Call Receiver" is handed to the patient at the reception. 2. Patients wait in their cars until their turn. 3. When it's their turn for examination, they are called using the "One-Touch Call Transmitter." *For detailed specifications of the product and other case studies, please refer to the link below.

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[Case Study] Calling patients from the examination room! "One-Touch Call"

Guidance with a 'call bell' divided by examination rooms & protection of privacy! Patient call system.

We would like to introduce a case study of the call bell "One-Touch Call" that our company handles, which was implemented in a hospital. In conjunction with the renovation, we were considering ways to improve "patient services" and "reduce the workload of nurses and staff." It was recognized that waiting number displays and reservation systems used in other hospitals are difficult for the elderly to accept, so we utilized the "call bell." 【Case Study】 ■ Purpose of Use - Reduce workload. Increase efficiency in guiding patients to examination rooms. - Increase patient satisfaction. ■ Before Implementation - There were times when guiding and calling patients was cumbersome. ■ After Implementation - With the "call bell" that has separate numbers for each of the six examination rooms, calling patients has become smooth. - It became possible to keep track of patients who are being called, allowing for re-calling and reducing workload. - Patients rated it highly for protecting their privacy. ★ Usage Situation 1. The "One-Touch Call receiver" is handed over at the reception. 2. When it's the patient's turn for examination, they are called using the "One-Touch Call transmitter." In the future, it is planned to be used as a "call bell" that allows patients to wait in their cars to prevent hospital-acquired infections! *For detailed specifications of the product and case studies, please refer to the link below.

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[Case Study] Fully Appointment-Based ENT Clinic: Preventing Crowding by Providing for Early Arrivals

"Call bell" is given to those who arrive earlier than their reserved time, to reduce waiting room congestion and prevent in-hospital infections.

This is an introduction to a case where our call bell "One-Touch Call" was implemented in a completely appointment-based ENT clinic in March 2020. 【Case: Completely Appointment-Based ENT Clinic】 ■Purpose of Use - To reduce waiting stress for patients - To call patients waiting in their cars without having to go to the first parking lot (3 cars) in front of the hospital and the second parking lot (4 cars) about 40 meters away ■Before Implementation - The waiting room became crowded when consultation times were extended or when patients arrived early ■After Implementation - Patients can now be easily called even when they are outside or in their cars - The waiting room is no longer overcrowded with patients, and complaints from patients have decreased ★Usage Situation 1. The "One-Touch Call Receiver" is given to those who arrive earlier than their scheduled time at the reception 2. Patients who arrive by car are asked to wait in their vehicles. By increasing the number of benches outside, the waiting area has been expanded 3. When it is time for their consultation, they are called using the "One-Touch Call Transmitter" ★Cost The complete set of One-Touch Call with 2 units costs in the 100,000 yen range. *Subsequently, due to its popularity, 2 additional "One-Touch Call Receivers" were installed. *For detailed specifications of the product and other implementation cases, please refer to the link below.

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[Case Study] Waiting in the car until the appointment. Minimizing contact with people using a call bell.

【Call Bell】No hospital-acquired infections in the waiting room! Waiting in the car for your turn.

This is an introduction to a case where our call system "One-Touch Call" was implemented in the gastroenterology department in April 2020. Patients who arrived by car (with a fever of 37.5°C or higher, cough, etc.) were asked to wait in their vehicles, which helped reduce the risk of hospital-acquired infections in the waiting room. [Case Study: Gastroenterology Department] ■ Purpose of Use - To minimize contact with people as part of infection control measures. - To facilitate the smooth calling of patients who arrived by car. ■ Before Implementation - Patients who came for consultation by car waited inside their vehicles, and staff would go to call them each time it was their turn. - There were instances where patients returned to inquire about their turn. ■ After Implementation - Patients became more comfortable waiting for their turn in their cars. - Contact with others was reduced. ★ Usage Situation 1. Hand the "One-Touch Call Receiver" to patients who arrived by car. 2. When it is their turn for examination, call them using the "One-Touch Call Transmitter." *For detailed specifications of the product and other implementation cases, please refer to the link below.

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You can wait in your car or similar places to prevent infection! Wireless calling system.

[Case Study] To prevent patients from crowding in the waiting room, a one-touch call bell was provided to avoid congestion [Utsunomiya Nishigaoka Hospital].

Utsunomiya Nishigaoka Hospital is located on a vast site atop a hill, with plenty of parking available. 【Implementation Effects】 - Patients can now wait in various places other than the waiting room. - Waiting in the car for consultations helps prevent crowding. 【Before Implementation】 - The waiting rooms for psychiatry and urology were the same, leading to overcrowding. - The waiting room felt small relative to the number of patients waiting. 【Flow of One-Touch Call Usage】 1. Hand the receiver to the patient at the reception. 2. Announce that patients can wait not only in the waiting area but also outside or in the parking lot. 3. A little before their turn, press the transmitter to call the patient. On sunny days, patients can wait on the terrace or benches near the entrance. The hospital is rich in nature, and the sounds of birds are well-received by patients. The reception is about 50 meters away from the parking lot. Even during long waits, patients can relax in their cars, providing peace of mind. 【Signal Transmission is Good】 Since the building is made of concrete, we were concerned about signal transmission and prepared two relay devices, but the abundance of windows helped the signal, allowing it to reach the parking lot without any issues.

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Animal hospital simple wireless calling system. Used for waiting in line for consultations.

Case study: Waiting for an examination in the parking lot and dog run on the premises. Handing over a call bell to summon the pet owners [Nitta Animal Hospital/Pet Square].

A total support facility for pets, one of the largest in Gunma Prefecture. We have introduced One-Touch Call at Nitta Animal Hospital. ★ To prevent infection, waiting is possible not only in the waiting room but also in cars and the dog run on the premises. 【Benefits of Introduction】 ■ Waiting in a spacious dog run is possible. ■ Waiting outside the waiting room helps prevent close contact. ■ Reduces close contact and alleviates the infection risk and anxiety for staff and pet owners. ■ Can be called from anywhere on the premises without having to search for the pet owner. 【Reason for Introduction】 Most visitors arrive by car, so we wanted to enable waiting in the car for examinations and prevent in-hospital infections in the waiting room. 【Usage Flow】 1. Hand over the receiver to those waiting in the parking lot or dog run at the reception. 2. Pet owners can choose where to wait, such as in their cars, the dog run, or walking around the premises. 3. When it's their turn, they press the transmitter. 【Using a Relay Device for More Reliable Signal Transmission】 A "relay device" has been installed on the "second floor" to extend the signal range. The parking lot and dog run are within approximately 40 meters from the reception. Although the signal reaches without issue, we have installed one relay device on the second floor to ensure more reliable signal transmission.

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For infection prevention in the waiting room. You will be notified with a "call bell" when it's your turn!

[Case Study] Utilizing Call Bells for Patient Queue Management [Miyahara Internal Medicine Clinic]

We have introduced the "One-Touch Call" calling system at Miyahara Internal Medicine Clinic, and we would like to present it to you. ★ It is used as a dedicated calling bell for patients waiting in the parking lot. 【Implementation Effects】 ■ Alleviation of anxiety for patients who are concerned about waiting in the waiting room ■ Easier to call those waiting in their cars ■ Prevention of crowding in the waiting room 【Flow of Using One-Touch Call】 1. Hand the receiver to the patient. Place the number sheet in the chart file to link it with the receiver. 2. When it's their turn, press the transmitter to call. Have the receiver returned. Miyahara Internal Medicine Clinic conducted a radio wave test and considered the operation during a rental period of about two weeks, and they decided to purchase it after being able to visualize the operation by seeing the actual device.

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[Case Study] Patients waiting in their cars can be called into the examination room!

Infection control and prevention of the "three Cs"! Easy guidance with the 'call bell.' No need to go call to the parking lot! [Sakura Animal Hospital]

We would like to introduce a case study of the "One-Touch Call" calling bell that our company handles, implemented at Sakura Animal Hospital. ■ Before Implementation ■ 1. Those who arrived by car had to wait in the parking lot. 2. They recorded their number at the reception. 3. When their turn came, someone would go to call them at their car. 4. There were times when they were not in the parking lot, requiring a search. ★ It took 4 steps. ■ After Implementation ■ 1. The reception hands over the One-Touch Call receiver. 2. The examination room staff presses the number on the transmitter to call them. ★ It has been streamlined to 2 steps. ■ Features and Effects ■ - The establishment of the rule "Hand over the bell = wait in the parking lot" has enabled smooth waiting for examinations while implementing infection control measures. - Reduction of the task of recording car numbers. - Reduction of the task of going to call patients in the parking lot. - Improved time efficiency. - Easy installation and operation, allowing immediate use after implementation. - Reduced burden on nurses and patients. - Increased satisfaction.

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[Case Study] The Call Bell Plays a Key Role in Preventing Close Contact During Waiting - Tokachi Dermatology

Limiting chairs for social distancing. A "One-Touch Call" system that allows waiting for a consultation in your car.

We would like to introduce a case study of the "One-Touch Call" calling bell that our company handles, implemented at Tokachi Dermatology Clinic. To maintain sufficient distance between people, the seating capacity on the bench has been limited. By introducing a bell that can be used from cars or outside, we have secured a waiting area for patients. ■ Before Implementation - Due to COVID-19, the number of chairs was limited ⇓ - The number of patients who could wait inside the examination room decreased ⇓ - The number of patients waiting in their cars or outside increased ⇓ - Staff had to go look for patients' cars ⇓ - Staff workload increased, leading to more lost time between examinations ■ After Implementation - Patients waiting in their cars can now be easily called with the calling bell - Patients can wait comfortably in the parking lot or outside, increasing their satisfaction - Lost time has been eliminated, allowing for smoother examinations ■ Effects - Increased waiting areas to prevent crowding and infection - Improved work efficiency and reduced workload with easy calling - Protects privacy by not calling out patients' names ♦ Usage Instructions 1. Hand the One-Touch Call receiver to patients waiting in their cars at the reception 2. Record the receiver's number in the patient's chart 3. When it's their turn, press the number on the transmitter

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Consultation waiting call system. A calling device effective in preventing crowding in the waiting room.

[Case Study] Highly praised by patients for infection prevention measures! Cute call bells with original designs♪ [Yoshino Ear, Nose, and Throat Clinic]

We will introduce case studies of our call bell "One-Touch Call" and the "One-Touch View" that allows you to see the calls. ■Purpose of Use - To reduce waiting time. - To enable patients to understand their turn. - To display important announcements in a visible area for everyone. ■Usage Situation 【One-Touch Call】 Reception → Filling out the medical questionnaire → "Handing the receiver to those who want to wait in their car or have a fever." 【One-Touch View】 A display is installed in the waiting room. It shows the number of the patient being called for examination, allowing patients in the waiting room to understand "how much longer until their turn." ■After Implementation - We can now call patients at the right timing according to the examination situation. - We have been able to conduct examinations more smoothly. - It has contributed to infection prevention and has received great praise from patients. ■Effects 【Infection Prevention】 Patients can wait in the waiting room without crowding. 【Anxiety Reduction】 Patients can wait freely, reducing crowding and close contact, which lowers the risk of infection. 【Easy Operation】 Calls can be made simply by pressing a button. 【Reduced Workload】 No need to search for patients or call out loudly multiple times. *For more details, please visit our company's website article.

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"Prompt response" and "after-sales support system" were the deciding factors for introducing the call bell.

【Case Study】Concerned about the range of radio waves?! A calling bell that reaches your car [Nagase Dermatology Clinic] *Demo units available for loan, radio wave testing in progress.

We would like to introduce a case where our call bell "One Touch Call" was implemented at Nagase Dermatology Clinic. ■ Before Implementation ■ - Wanted to call people waiting in their cars for infection control - Worried about the range of the signal ■ Our Response ■ - Quickly arranged for a signal test and loan of a demo unit - Confirmed that it could be used without issues from the reception to the parking lot ■ Reason for Implementation ■ 【Peace of Mind】 Quick response and proximity of our branch * We have branches in Kanagawa (head office), Hokkaido, Chubu, Osaka, and Kyushu. They were using a demo unit from another company, but they decided to implement ours due to the sense of security we provided. ■ Features and Implementation Effects ■ - Able to call patients waiting in the parking lot - Easy installation and operation, ready for use immediately after implementation - Reduced workload for staff - Prevention of crowding and infection - Increased satisfaction

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【Case Study - COVID-19 Measures】 For calling patients from reception to checkout!

At Wakaba Hospital, a one-touch call system is used for patient calls. This is a case of improved time efficiency and reduced workload. [Calling System]

We would like to introduce a case study of the "One-Touch Call" call bell system that our company handles, which was implemented at Wakaba Hospital. ■ Before Implementation We wanted to ensure that patients do not crowd together and could wait in areas other than the waiting room, such as inside the hospital or in their cars. We aimed to guide patients smoothly to the examination rooms and fever outpatient clinics. ■ After Implementation Patients waiting in areas other than the waiting room and in the parking lot can be easily called. Patients can move around during their wait time while avoiding crowds. ■ Usage Method and Flow 【One-Touch Call Receiver】 - Handed to patients at the reception. 【One-Touch Call Transmitter】 Press in examination rooms → Room 1, Room 3. Press at the billing counter → Collect the "receiver."* *In-house pharmacy → Users do not return the "receiver" at the billing time. Press at the reception. ■ Equipment Introduced - 12 transmitters, 90 receivers, 9 charging stands, 1 relay device. ■ Features and Effects - Receivers are antibacterial (incorporating antibacterial agent Novalon® VZN300 for ABS resin). - Improved time efficiency and increased patient satisfaction. - Easy installation and operation, allowing immediate use after implementation. - Reduced need to search for patients, leading to a decrease in workload.

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