アクセラテクノロジ List of News Articles

We have published a case study on the implementation of the business-driven knowledge base "Accela" for Techno Ikegami Co., Ltd., which is responsible for after-sales service of business equipment manufactured by Ikegami Tsushinki Co., Ltd. The company utilizes "Accela BizAntenna" to achieve centralized access for technicians to all the information needed for repairs. [Case Overview] ■ Techno Ikegami Co., Ltd. ■ Business Description: After-sales service and installation of broadcasting and communication equipment manufactured by Ikegami Tsushinki *For more details, please refer to the related product page or feel free to contact us.

We have published a case study on the implementation of the business-driven knowledge base "Accela" for LIXIL Corporation, which develops and sells residential equipment and building materials. The company has expanded its knowledge management initiatives, which began with the sharing of know-how in the accounting department, across the entire organization since 2016, and has implemented "Accela" as a knowledge base to integrate knowledge stored in multiple systems. [Case Overview] ■ LIXIL Corporation ■ Business Description - Development and sales of building materials products such as residential water-related products, windows, interiors, and exteriors. *For more details, please refer to the related product page or feel free to contact us.

We have published a case study on the implementation of the business promotion-type knowledge base "Accela" for Okura Service Co., Ltd., which provides installation and maintenance services for logistics equipment and systems such as conveyors and robots. The company utilizes the knowledge base "Accela BizAntenna" to share and utilize the maintenance know-how and technical information held by individual staff members across its locations throughout Japan. [Case Overview] ■ Okura Service Co., Ltd. ■ Business Description: Installation work for conveyors and machinery *For more details, please refer to the related product page or feel free to contact us.

We have published a case study on the implementation of the business-driven knowledge base "Accela" for Daikin Industries, Ltd., which boasts high sales in the air conditioning business. The company's CSR and Global Environment Center promotes environmental measures at over 90 production sites around the world. To share excellent initiatives and improvement examples reported from each site across multiple locations both domestically and internationally, they adopted "Accela BizAntenna." [Case Overview] ■ Daikin Industries, Ltd. ■ Business Description: Air conditioning and refrigeration, chemicals, oil machinery, special machinery, electronic systems *For more details, please visit the related product page or feel free to contact us.

We have published a case study on the implementation of the business-driven knowledge base "Accela" for Nissan Motor Co., Ltd. The company has adopted "Accela BizAntenna" for sharing know-how between locations, starting with the sharing of production line efficiency improvement examples, as it advances its global production expansion. [Case Overview] ■ Nissan Motor Co., Ltd. ■ Business Description: Manufacturing and sales of automobiles and ships, as well as related businesses *For more details, please visit the related product page or feel free to contact us.

We have published a case study on the implementation of the business promotion-type knowledge base "Accela" for NEC Personal Computer Co., Ltd., which operates the comprehensive site for NEC personal product information "121ware.com." The company utilizes the Accela Technology FAQ/Manual Web publication solution "Accela BizAntenna QA Maker" for publishing product manuals on the support page of "121ware.com." [Case Overview] ■ NEC Personal Computer Co., Ltd. ■ Business Activities - Product planning, development, and manufacturing of personal computers - Sales, troubleshooting, and repair of personal computers and peripheral devices - Reuse of personal computers *For more details, please refer to the related product page or feel free to contact us.

We have published a case study on the implementation of the business-driven knowledge base "Accela" at Ishida Co., Ltd., which boasts a high domestic market share in the weighing and packaging industry, with 126 years of history. The company, which proposes systems and solutions to build the "food infrastructure" with core technologies in "weighing," "packaging," "inspection," and "labeling," utilizes "Accela" to improve the quality of support in call centers and field support, as well as to enhance operational efficiency. [Case Overview] ■ Ishida Co., Ltd. ■ Business Description - Sales of general weighing instruments, POP systems, automatic packaging price labeling machines, logistics systems, electronic shelf label systems, X-ray foreign object detection machines, etc. *For more details, please refer to the related product page or feel free to contact us.

"Do you have any issues such as wanting to digitize on-site reporting and checking tasks to reduce the burden of inputting data?" "I want to share individual know-how and insights included in reports within the company." "I want to digitize the vast amount of materials (manuals, work procedures, etc.) that are taken to the field." 'Accela Knowledge Pad' contributes to improving the productivity of field operations through the integration of 'ConMas i-Reporter', which enables paperless reporting by importing existing paper forms directly into tablets, and the knowledge base 'Accela', which aggregates and utilizes necessary information for business operations. 【Features】 1. Streamlines the preparation of necessary knowledge for operations, improving work quality. 2. Eliminates the hassle of handwritten tasks, enhancing the productivity of reporting work. 3. Utilizes reporting content as "knowledge" across the company for business improvement.

"Accela Maintenance Expert" is a knowledge base that promotes the sharing and utilization of maintenance information in maintenance service and field support, achieving improvements in productivity and quality of operations. 【Features】 ▼ Improved problem-solving capabilities through nationwide sharing of expertise By sharing past solutions and repair know-how beyond individual locations, we enhance problem-solving capabilities in the field. ▼ Centralized management of necessary information for easy searching We centrally manage information essential for maintenance operations—such as manuals, FAQs, work instructions, customer information, repair history, and instructional videos—allowing for easy searching and viewing on-site. ▼ Activation of the organization and improvement of productivity through unique insights and know-how sharing from the field By sharing unique insights and know-how from the field and facilitating active two-way communication, we invigorate the organization.

"Accela Design Master" is a knowledge base that enhances design quality by promoting the sharing and utilization of design information, preventing defects, and facilitating the transfer of technology. Thanks to a system that does not depend on the searcher's skills, even new design personnel can easily find the necessary information from a vast amount of design data, significantly reducing the time and cost of searching for materials. By creating checklists for past trouble information and quickly verifying the evidence of past troubles needed during design reviews, it contributes to improving design quality. 【Features】 ■ A system that does not depend on the searcher's skills ■ Utilization of optimal past trouble information for design reviews ■ Communication of important information such as design changes

The "Accela K-Board" is a "cloud-based whiteboard" that achieves preservation, searchability, and reusability. Up to 100 participants can write and reference simultaneously from their PCs or tablets, and they can also relate their writings to each other. We offer online workshops to introduce this product. During the workshop, we will issue guest IDs for the necessary number of participants and demonstrate the features and use cases while they actually use the product. Additionally, we provide a free "trial use" period of two weeks after the workshop, allowing you to freely use K-Board within your company. 【Features】 ■ Achieves preservation, searchability, and reusability ■ Allows simultaneous writing and referencing, as well as relating each other's writings ■ Participants do not need to gather in one place ■ Can reference and comment at different times ■ No need to create minutes from shared paper or input data into a PC

Are you facing issues such as "information about conditions and parts prone to defects not being shared" or "product knowledge being personalized"? 'Accela Design Master' is a knowledge base that enhances design quality by promoting the sharing and utilization of design information, thereby preventing defects and facilitating the transfer of technology. We have published a collection of case studies in an interview format with companies that have implemented our solution. *For more details, please refer to the catalog. Feel free to contact us as well.