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Club Nets' "LINK MINI" is a package service that allows for easy implementation of LINE mini-apps. It addresses challenges faced by physical stores, such as "We created our own app, but it isn't being downloaded" and "Customers drop off because registration is cumbersome." Customers can smoothly use digital membership cards, mobile orders, and reservations without the hassle of entering information, simply by scanning the store's QR code, without needing to download a new dedicated app. We offer two types of plans: a "Package Plan" that includes necessary features tailored to your budget and needs, which can be implemented in as little as one month, and a "Customization Plan" that accommodates integration with existing systems and unique designs. This enhances customer convenience and contributes to repeat visits and increased sales.
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The "+DIRECT" developed independently by Club Nets is a data management platform (DMP) that expands the functionality of LINE official accounts, enabling the management of customer data and effective information distribution. By enabling "member linkage with in-house data," which is difficult with just the standard features of LINE official accounts, it allows for the delivery of personalized messages based on survey results and purchase history. Additionally, by combining a wealth of options, it can implement a wide range of initiatives on LINE, such as displaying digital membership cards, running receipt submission campaigns, and sending notifications using phone numbers. By delivering information tailored to each customer, it helps prevent blockages while contributing to repeat visits and increased sales. It also includes hierarchical management features that separate management authority between headquarters and stores, catering to companies with multiple locations.
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Club Nets utilizes LINE, which is used by over 100 million people monthly, to consistently support the customer attraction and promotional efforts of stores and companies, from account setup to operational improvements. From the initial account setup to the creation of effective various pages, provision of in-store POP, and operational improvements based on monthly data analysis, our specialized staff provides continuous support. We offer reliable know-how backed by over 15,000 successful support cases, including examples such as "after support began, the pace of friend acquisition improved by 33 times." In addition to managing "LINE Yahoo Ads" to accelerate new customer acquisition, utilizing our uniquely developed function expansion system "+DIRECT" allows for advanced segmented delivery, campaign applications on LINE, and integration with existing customer data.
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Club Nets' "+CAMPAIGN" is a system that utilizes LINE, which is commonly used in daily life, to implement digital campaigns at a low cost. Since there is no need for complex system development, it addresses concerns such as "high development costs" and "customers not gathering due to application hassle" from both cost and operational perspectives. It supports various application methods tailored to the purpose, including a must-buy type where customers send images of receipts, an open type where they answer surveys, and a participation rights granting type where they input serial codes. Instant lottery draws and automatic distribution of winning products (digital codes) are also possible. By setting application conditions limited to LINE friends, it contributes to efficient friend gathering and acquiring repeat customers.
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Club Nets' "+PUT" service allows users to instantly access exclusive content and campaign application pages simply by holding their smartphone up to a dedicated IC tag. Customers no longer need to activate the camera or scan QR codes, enabling smooth and intuitive use of the service. Additionally, it resolves concerns for companies about "the unauthorized spread of exclusive coupon URLs." By limiting access routes to only when the tag is held up (+PUT), direct sharing of the URL can be completely blocked. Through integration with official LINE accounts, data on "who," "when," and "which content" accessed can also be collected, allowing for more effective individual approaches and follow-ups. *This service uses the "NTAG (NFC tag)" IC chip for near-field communication developed by NXP Semiconductors. By simply holding compatible devices like smartphones up to it, data reading, writing, and communication are possible.
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Club Nets' "KakinNets" is a credit card payment processing service dedicated to recurring billing across various fields. It smartly resolves concerns such as "high payment processing fees" and "worries about the effort and cost of security compliance" in monthly recurring payments. Because it specializes in the functions necessary for recurring billing, it is characterized by its simplicity and ease of implementation. In particular, for businesses with ongoing services and high payment volumes, such as electricity and gas providers, we set special conditions for payment processing fee rates. Additionally, we provide a "dedicated payment form" that allows you to avoid holding customer card information in-house. It also complies with international security standards (PCI DSS), enabling you to build a secure and safe payment environment without hassle.
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Club Nets' "CareLoop" is a communication integration system that connects caregiving facilities with families (users). It significantly reduces the hassle of analog tasks in caregiving settings, such as "phone calls to families," "mailing important documents and obtaining consent," and "issuing invoices and receipts." By utilizing commonly used platforms like LINE (or email), it allows for the digitalization and completion of customer interactions that burden the staff on the "CareLoop" personal page. Providers can simply upload data (CSV or PDF) to the management screen to complete the distribution of notifications and registration of billing data. Meanwhile, families can check information and billing details anytime from their smartphones, and easily submit consent forms from their personal page.
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Club Nets' "CN Points" is a point service that can be earned and used at participating stores nationwide. One of the benefits for customers is that the points accumulated can be exchanged for major point systems at an equivalent rate. CN Points can be exchanged for d Points, nanaco Points, Rakuten Points, JAL Miles, V Points, Yamada Points, WAON POINT, and Dot Money. Furthermore, by linking with the official LINE account, points can be accumulated using just a smartphone, making it easier for customers to return and use the service repeatedly. On the other hand, it also addresses the concerns of stores that want to "increase repeat customers" and "utilize visit history for promotions." By simply granting points, customer data is automatically accumulated, allowing analysis of "who, when, and how often customers visit" from a dedicated screen, enabling effective approaches such as targeted email distribution based on specific conditions. Additionally, stores can create their own original card designs.
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From the introduction of "V Points" to customer management and sales increase, Club Nets provides total support. The largest common point program in Japan, reborn from T Points in April 2024, can be implemented in as little as three weeks from application. The biggest attraction is its overwhelming customer draw, with a recognition rate of 97.8% and approximately 70 million users annually. This encourages new customers to visit, motivated by the ability to use V Points. On the other hand, for stores, the points used by customers are fully refunded later, allowing for operation without burden. Additionally, the monthly "Consulting Report" accurately captures customer demographics and visit areas, which can be utilized for effective store management.
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