Insight Tech List of Products and Services

We offer "AI-Driven Recruitment Activity DX," which supports not only analysis but also the implementation of aptitude tests, establishment of standards, and feedback on scoring results in a one-stop manner. In addition to intuition and experience, it is possible to clarify the "profile of high performers" from an objective perspective. We persona-ize the profiles of high performers according to their patterns and clearly define the points to check during interviews and other evaluations. 【Features】 ■ Objective standard establishment ■ Detailed understanding of profiles ■ One-stop support *For more details, please download the PDF or feel free to contact us.

• Other information systems

We offer a "Product Development Support AI" that automatically identifies user behaviors with high rarity using our text analysis AI "Aitas." It allows for the setting and evaluation of "promising potential" corresponding to each company's unique evaluation criteria, such as the strength of dissatisfaction, the strength of improvement requests, and the ease of implementation. Additionally, we pick up hints for product and service development from our dissatisfaction purchasing center, which collects 10,000 cases daily, totaling 18 million data points. **Features** - Highly novel user behaviors - Prioritization based on each company's evaluation criteria - Utilization of genuine consumer data - Provision of a general-purpose engine - Utilization of dissatisfaction data, etc. *For more details, please download the PDF or feel free to contact us.*

• Other information systems

We offer "AI-Driven Call Center DX," which builds optimized AI models based on challenges, available data, and business flows, rather than simply utilizing tools. Through PoC (Proof of Concept), we provide support that accompanies verification from both accuracy and usability perspectives. Additionally, we offer one-stop solutions for system implementation that enable business utilization based on cloud utilization and integration. 【Features】 ■ Appropriate model construction based on challenges ■ Support considering business flows ■ Business utilization through system implementation ■ AI optimized for specific challenges ■ Assessment through PoC, etc. *For more details, please download the PDF or feel free to contact us.

• Other information systems

We offer "AI Dobrin VoC Utilization DX," which utilizes our document analysis AI "Aitas" to extract opinion tags from inquiry content (text), automatically group similar opinions, and visualize the extent of various opinions present. We identify opinions that significantly contribute to KPIs such as "Apple Sales" and "Continuing Transactions." Evaluation using sentiment classification AI is also possible. You can identify priority issues and monitor the effectiveness of measures through a dashboard. 【Features】 ■ Visualize inquiry content in phrases ■ Understand contribution to actual transactions/KPIs ■ Connect important VoC to measures to be taken ■ Uncover true feelings with AI ■ Prioritize issues based on quantity and quality ■ KPI linkage/monitoring *For more details, please download the PDF or feel free to contact us.

• Other information systems

"AITaskCloud" is an AI engine that can bundle similar opinions without the need for dictionary settings, allowing for an instant understanding of the quantity and types of opinions present. It understands opinions in phrases rather than just words and can monitor changes in VOC over time. Additionally, by combining its unique AI that classifies emotions with your company's CRM data, it qualitatively evaluates the importance of opinions and identifies issues that should be prioritized for response from VOC text. [Features] ■ No dictionary settings required ■ Enables quick overview of opinions ■ Allows for prioritization of opinions ■ Can be converted into KPIs, etc. *For more details, please download the PDF or feel free to contact us.

• Other embedded systems (software and hardware)