アトム電子 List of Products and Services

Our company specializes in the repair and refurbishment of information communication devices (mobile terminals and tablets), as well as providing repair and maintenance support for a wide range of electronic devices. Leveraging 17 years of experience in repairing LG Electronics mobile phones, we possess the know-how to manage the entire process from reception to shipment consistently. We ensure reliable and accurate repair services through quality control cultivated from manufacturer repairs. Additionally, we conduct comprehensive management using our in-house system, providing feedback on issues to contribute to better product development (quality improvement). Please feel free to contact us when you need our services. 【Features】 ■ Over 10,000 mobile phones and tablets repaired monthly ■ Consistent management from reception to shipment in-house ■ Development of a database to manage repair history, parts inventory, etc., using our internal system (production management system) ■ Aggregation of data from the internal system and feedback to manufacturers (quality management) ■ Capable of handling repairs for the three major carriers ■ Available to serve as a repair and maintenance hub for domestic and international manufacturers (total support including repair reception and phone response)

• Mobile phones, PHS, data communication cards
• Calibration and repair
• Other contract services

This document is a collection of problem-solving case studies presented by professionals in repair and maintenance from Atom Electronics. We have published numerous stories, such as "We experienced many initial defects like box damage in products manufactured overseas and conducted a voluntary recall, but we are struggling with the disposal" and "We would like to have software updates and simple functionality checks for electronic devices that are in stock." This content is a must-read for electronic device manufacturers. Please take a moment to read it. [Featured Cases] ■ Considering the establishment of a repair and maintenance base in Japan ■ Inspection and renewal work ■ Software update work ■ Reuse of depleted components ■ Assembly work (for renewal and maintenance, etc.) ■ Kitting work *For more details, please refer to the PDF document or feel free to contact us. #ElectronicDevices #MobilePhones #Smartphones #HomeAppliances #PC #Computers #Tablets #Mobile #HandheldTerminals

• Calibration and repair
• Other contract services
• Other services

The background of the order is that they are selling industrial electronic equipment in Japan, but they do not have a repair and maintenance support base, so repairs are handled in their home country (overseas). Therefore, they are considering establishing a repair base in Japan. Our company can serve as a repair and maintenance support base for the manufacturer. We can act as the repair contact point and handle email and phone communications regarding delivery confirmations with customers. As a result, we have achieved a reduction in transportation costs and time to overseas locations, which has also shortened turnaround times and improved customer satisfaction. [Our Proposal] - We can serve as a repair and maintenance support base. - We can handle email and phone communications with customers regarding delivery confirmations. - We can build a production management (DB) system, allowing us to extract necessary data upon request (management can also be entrusted to us). - Management tasks include: [Production (Progress) Management, Quality Management, Parts Management, Process Management, Information Management] *For more details, please refer to the PDF document or feel free to contact us.

• Calibration and repair
• Email/Fax transmission
• Other contract services

We would like to introduce a case study of problem-solving that Atom Electronics has addressed. The background of the order was that an overseas manufacturer was struggling to move returned defective inventory, such as initial defective electronic devices sold on Japanese e-commerce sites, from their warehouse. These products will be transferred to our company, where we will conduct visual inspections and functional tests to refurbish those that can be resold, and we will ship them directly to the retailers. (We can also accommodate special labels specific to e-commerce sites.) For damaged boxes, we will replace them with new ones, and we can also handle the attachment of nameplate labels and shrink wrapping. We can manage serial numbers and other details as needed. As a result, the manufacturer was able to eliminate their defective inventory, contributing not only to storage cost savings but also to sales. #Renewal #Refurbished #NewlyServiced #Rebirth

• Calibration and repair
• Other contract services

We would like to introduce a case study of problem-solving that Atom Electronics has addressed. The background of the order was that there were defects in electronic devices manufactured overseas, requiring rework on all units. However, they could not come to an agreement with the manufacturer, and with 5,000 units involved, they were in a difficult situation. Our company was able to establish a dedicated line in a short period and carry out the work. We created a workflow and procedure manual, implementing a consistent operation from acceptance to shipping. Additionally, we can manage serial numbers and parts as needed. As a result, we completed the work by the customer's desired deadline, and the defective products were also made ready for reshipment.

• Other contract services
• Other services
• Calibration and repair

Our company has over 15 years of experience in repairing and providing maintenance support for information and communication devices (such as mobile phones and tablets). During this time, we have handled many tasks including configuration work within the devices, as well as initial setup for mobile computers (handheld terminals), initial setup for Windows PCs, and cloning tasks. We also offer on-site configuration, allowing us to respond flexibly to our customers' requests. Please feel free to consult us when you need our services. #Kitting #InitialSetup #Cloning

• Other services
• Calibration and repair
• Other contract services

We would like to introduce a case study of problem-solving that Atom Electronics has addressed. The background of the order was that products manufactured overseas frequently experienced initial defects such as box damage and dirt after delivery, leading to voluntary recalls and self-inspection efforts. Our company was able to establish a dedicated line in a short period to carry out the work. We replaced damaged boxes with new ones and can also handle the attachment of nameplate labels and shrink wrapping. We can manage serial numbers and other details as needed. As a result, we completed the work by the manufacturer’s desired deadline, and the products were shipped directly to the retailers. This achieved a reduction in labor and transportation costs for the manufacturer. [800 units shipped within one week] As part of our distribution processing, we can perform inspections and checks on products manufactured overseas and facilitate direct shipping to retailers. - Confirmation and addition of accessories within individual boxes, replacement of instruction manuals, etc. - Inspection work for parts (including checks for scratches, missing or detached items, and functional verification).

• Calibration and repair
• Other contract services
• Other services

Our company can serve as a repair and maintenance hub for electronic device manufacturers both domestically and internationally. We possess the know-how to handle everything from reception to shipment consistently, and we have extensive experience in material management, inspection, assembly, and testing operations in addition to repairs. Furthermore, we can build a database within our internal system to manage customer information, parts inventory, repair history, and more, allowing us to aggregate data from the system and support quality management. Currently, we are also providing support for many services beyond repair and maintenance. ■ Distribution processing (inspection, testing, packaging work) ■ Kitting (settings and software updates within electronic device terminals) ■ Renewal (recycling and resale operations) For more details, we have case studies available on our product page. We also welcome spot requests, so please feel free to consult with us. #ElectronicDevices #MobilePhones #Smartphones #SmartDevices #HomeAppliances #PC #Computers #Tablets #Mobile #HandheldTerminals #DistributionProcessing

• Mobile phones, PHS, data communication cards
• Calibration and repair
• Other contract services

Leveraging my experience in repairing information and communication equipment, I am also capable of handling material management and inspection tasks for electronic devices. I have experience in inventory management and ordering operations for over 100,000 pieces per month, and I can flexibly respond to customer requests such as inspection and reuse tasks. Additionally, I can build a system to manage the inbound and outbound of materials and inventory counts. For inspection tasks, I can primarily conduct visual inspections and also verify the functionality of parts. Furthermore, I can accommodate pre-processing and renewal (recycling) tasks. After completion of the work, direct shipping to retailers is also possible. I welcome requests for light work (renewal and packaging) and spot jobs, so please feel free to consult with me.

• Mobile phones, PHS, data communication cards
• Calibration and repair
• Other contract services

Our company has over 15 years of experience in repairing information and communication devices (such as mobile phones and tablets) and has conducted inspection work on more than 100,000 units annually. We have the basic equipment in place, allowing us to establish dedicated lines in a short period. Additionally, we can handle everything from assembly work to packaging and shipping. 【Some of the functional tests】 - Call testing - Touch panel - NFC - Wi-Fi/GPS/BT - OTG - Camera testing - SIM/SD card recognition - Various sensors We can also conduct air leak tests and are capable of handling a wide range of electronic devices (such as mobile computers and handheld terminals), so please feel free to consult with us.

• Calibration and repair
• Other contract services
• Other services

The background of the order was a request to update the software and perform simple functionality checks on 5,000 electronic devices that are in stock for compensation. First, we will confirm the work details with the manufacturer using the QC process diagram. After that, we will establish a dedicated line in a short period and begin work. We will check the battery levels and replace the exterior for any damaged units, then conduct functionality checks and manage all units through the system (to prevent any oversight in the work). As a result, we completed the work on 5,000 units within the manufacturer's desired delivery time of three weeks. Additionally, at the Western Japan Repair Center, we have a track record of handling the change of destination for 40,000 electronic devices in stock (software updates) within one month. #Kitting #RenovationWork #Rework #SoftwareUpdate

• Calibration and repair
• Other contract services
• Other services

We would like to introduce a case study of problem-solving that Atom Electronics has addressed. The background of the order was that it had become difficult to procure repair parts for existing models, and they requested a replacement with a different model (new assembly). If we are provided with the parts, we can assemble them anew. After assembly, we will conduct functional testing, package the items, and return them. (The workflow can be confirmed with the QC process diagram.) As a result, we completed the work as per the manufacturer's request (quantity and delivery date). *For more details, please refer to the PDF document or feel free to contact us. #Electronics #PrecisionEquipment #IndustrialEquipment #MobilePhones #Smartphones #SmartDevices #HomeAppliances #PC #Computers #Tablets #Mobile #HandheldTerminals #Inspection #Kitting #Reuse #Recycling #Maintenance #Service #Refurbishment #NewAssembly #Renewal

• Calibration and repair

We would like to introduce a case study of problem-solving that Atom Electronics has addressed. The background of the order was that, due to the impact of COVID-19, it was difficult to procure repair parts from overseas. If you provide us with the devices, we will conduct parts extraction and inspection to deliver usable parts. As a result, we used reused parts during the period until the parts were obtained, adhering to the turnaround time (TAT). Our company is capable of handling reuse and recycling operations. We can also manage the disassembly, sorting, and simple rework of information and communication equipment and small home appliances. *For more details, please refer to the PDF document or feel free to contact us.

• Calibration and repair
• Other contract services
• Other services

We can build a DB system for the work site, allowing for consistent management (operations) of various electronic devices from reception to shipping. Additionally, we can also construct a parts inventory management system. Please feel free to contact us. - Production management - Process management - Progress management - Parts management #ElectronicDevices #PrecisionEquipment #IndustrialEquipment #MobilePhones #Smartphones #SmartDevices #HomeAppliances #PC #Computers #Tablets #Mobile #HandheldTerminals #Inspection #Kitting #Reuse #Recycling #Maintenance #Service

• Calibration and repair

We are creating jigs and other tools for use at the work site using 3D printers and similar technologies. This includes stands for inspections and storage areas for tools. These can be utilized for standardizing the work site, stabilizing quality, and preventing scratches. Additionally, work tables and racks are also original designs assembled with pipes.

• Calibration and repair