サムライシステム Product Lineup

Our company has achieved growth in sales through the manufacturing and sales of the map integration app "Customer Compass," which is listed on Salesforce's AppExchange. Based on this success, we have developed a version for kintone. By plugging into the kintone app, we can realize map integration that is not available in the standard features of kintone. The licensing agreement and licensing fees for the Google Maps Platform will be covered by our company, so you can start easily. 【Features of Customer Compass】 ■ Visualize customer information and sales opportunity information on a map ■ Confirm extracted addresses on the map ■ Filter to view only specific items on the map ■ Narrow down from the views you need now and the reports you want to extract now ■ Each individual on the job site can easily operate it in the way they want to see it *For more details, please refer to the PDF materials or feel free to contact us.

• Other information systems
• Corporate information portal/groupware
• Embedded applications for mobile phones and PDAs

We are introducing disaster response measures that can be implemented with "Customer Compass." The usage is very simple! Easily install it from the Salesforce AppExchange site. Just geocode the information of the relevant objects. Why not take this opportunity to review your disaster response measures? The PDF document also includes case studies. *For more details, please refer to the PDF document or feel free to contact us.

• Other network tools

This document introduces the points of "Customer Compass." It includes easy-to-understand examples using diagrams, starting with "staffing and store introduction," as well as examples of "sales support," "BPC business continuity planning, disaster management," and more. In the "Appendix," we highlight the key points of each function. We encourage you to read it. 【Contents (partial)】 ■ Company Overview ■ Case Studies (Staffing, Store Introduction) ■ Case Studies (Sales Support) ■ Case Studies (BPC Business Continuity Planning, Disaster Management) ■ Appendix *For more details, please refer to the PDF document or feel free to contact us.

• Other network tools

At a certain life insurance agency, the customer system based on sales performance and daily reports was replaced with Salesforce, significantly improving usability, but sales only saw a slight increase. On the other hand, due to the rise of internet sales (such as comparison quote sites), the number of new prospective customers has only slightly increased in recent years, making it urgent to reactivate dormant customers. Therefore, we introduced our "Customer Compass." After the implementation, appointment setters without local knowledge were able to directly input the salespeople's schedules, leading to an increase in incidental visits to customers other than loyal ones. [After Implementation] - Appointment setters without local knowledge can now directly input the salespeople's schedules. - Incidental visits to customers other than loyal ones have increased. - By separating inside sales from field sales, we began to consider new customer acquisition strategies beyond word-of-mouth. *For more details, please refer to the PDF document or feel free to contact us.*

• Other network tools

A certain electrical construction company has streamlined most of its operations, including customer management, negotiations, construction management, estimates, and invoicing, using Salesforce. While the efficiency of operations has significantly improved and core business management seemed sufficient, there were challenges such as the inability to communicate the company's achievements to customers and the desire to reduce the man-hours required to determine regular inspection routes. Therefore, we introduced our "Customer Compass." After implementation, we were able to present construction performance amounts based on similar achievements to customer homes by displaying them on aerial maps and street maps. [Challenges] ■ The company's achievements are not communicated to customers. ■ We want to present prices clearly based on past achievements. ■ We want to reduce the man-hours required to determine regular inspection routes. *For more details, please refer to the PDF document or feel free to contact us.

• Other network tools

In a certain facility brokerage company, there has been a succession of entries by major capital into the introduction business in recent years, creating a need to provide more detailed responses and proposals to customers efficiently in order to differentiate themselves. As a result, we introduced our "Customer Compass." After the introduction, we significantly reduced facility search times, and the response time for each customer and the time spent visiting (researching) facilities improved. [After Introduction] ■ Significant reduction in facility search time ■ Reduced burden on veteran employees ■ Increased response time for each customer ■ Increased time spent visiting (researching) facilities ■ Increased referrals from customers *For more details, please refer to the PDF document or feel free to contact us.

• Other network tools

"Customer Compass" is a training tool designed to cultivate independent salespeople. With the 'Kintone version of Customer Compass', you can easily integrate with Google Maps by simply importing a plugin. It allows for mapping records from multiple apps and placing multiple marker series for each app. You can get started by just adding an app template, and you can check outdoor work and confirmations from the Kintone app. [Features] - Easy mapping from Excel - Multiple marker series for each app - Quick start - Mobile compatible - Mapping records from multiple apps - Filter condition settings *For more details, please refer to the related links or feel free to contact us.

• Other network tools