ブレイヴコンピュータ List of Products and Services

During a site survey for maintenance, we confirmed that there was an HDD error in the Toshiba IA server (PC server) MAGNIA 3500, and we received a request for replacement repair. Fortunately, we had the necessary parts in stock, so we quickly provided a quote and received the order. After scheduling, we visited two days later to perform the replacement, and the work, including rebuilding, was completed in just under an hour. To ensure safe operation in the future, we also established a maintenance contract for another device afterward. Depending on the model and installation location, we always strive to respond with a sense of urgency. If you notice any signs of failure, please feel free to contact Brave Computer. [Case Overview] ■Industry: Medical Institution ■Maintenance Target Installation Location: Nihonmatsu City, Fukushima Prefecture ■Manufacturer: Toshiba ■Target Device: MAGNIA 3500 *For more details, please refer to the PDF document or feel free to contact us.

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The reason for our engagement was that we received a contact regarding a Fujitsu server that had broken down after the manufacturer's maintenance had expired. Before reaching our company, it seems that several other companies had already declined to repair it, but through a referral from a company we were both associated with, they consulted with the Hokkaido Technical Center. Regarding the recent spot maintenance case for the NEC Express5800/R120e-1E server, it was reported that a SMART Failure (SMART error) was indicated by the hard disk's self-diagnostic function, and we proceeded with a replacement. [Case Overview] ■ Industry: Medical Institution ■ Location of the equipment under maintenance: Kitami City, Hokkaido ■ Manufacturer: NEC ■ Equipment: Express5800/R120e-1E *For more details, please refer to the PDF document or feel free to contact us.

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Regarding the NEC Express5800 series, which has been on sale since 1994, we received an inquiry about whether we could provide maintenance for a dozen or so units with different update timings. The customer evaluated our maintenance track record, the expertise of our engineers, the estimated price, and our maintenance locations, and decided to contract our "interim maintenance" (third-party maintenance). However, before reaching the contract, there were various concerns and disadvantages regarding the reliability of recovery work in case of failures. We carefully explained each of these issues to clarify them, leading to a contract that provided the customer with peace of mind and satisfaction. We received feedback that our response to hard disk failures was comparable to that of the manufacturer’s maintenance, and in line with the extension of a large-scale system update, the "interim maintenance" (third-party maintenance) contract was also extended for one year. [Case Summary] ■ Industry: Hospital ■ Location of the maintained equipment: Fukuoka Prefecture ■ Model name: Express5800 series *For more details, please refer to the PDF document or feel free to contact us.

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We offer "Per Call Maintenance" to meet the requests of customers who wish to repair only the malfunctioning parts. Since the details vary with each request, the repair cost will be calculated as [cost of parts + labor fee + travel expenses], and we will provide a quote individually.

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"Interim maintenance" is a service that provides maintenance on behalf of the manufacturer. It is commonly referred to as third-party maintenance or EOSL maintenance, and it covers servers, storage, and network equipment. It is said that about 75% of large companies in Europe and the United States are already utilizing this service because it allows for sustainable use of IT resources. Maintenance parts are procured from the reuse market, inspected and aged in-house, and then managed at each location. Our company is a member of the International Association of Computer Service Dealers "ASCDI" and sources materials from reliable partners both domestically and internationally. 【The biggest benefit of using "interim maintenance"】 ■ It can handle equipment from different manufacturers all at once, consolidating the maintenance contact point. ■ Contracts can be made for periods tailored to your needs. It can also be utilized to align replacement timing. *For more details, please refer to the catalog available for download in PDF format.

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