ブレイヴコンピュータ List of Products and Services

We received an urgent inquiry from the SIer regarding the maintenance support for Huawei servers, and we conducted an internal verification. Although the period was short, about 10 days, we clarified the scope of maintenance through investigation and verification, and shared it with E/U. <Currently, the series for which maintenance support is available> Fusion Series Tecal Series (Excluding system boards) Our company, which has many engineers from the original manufacturer’s maintenance company, can provide rapid responses. We will strive to meet our customers' requests to the fullest extent. In the future, Brave Computer aims to expand the range of models eligible for "bridging maintenance" (third-party maintenance) and will continue to support the stable operation of our customers' hardware. Please feel free to inquire about manufacturers/models not listed in the maintenance contract performance equipment list. *For more details, please download the materials or contact us.

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We provide third-party maintenance for Juniper products (EOSL maintenance). Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - EX Series (Switch) 2000 Series, 3000 Series, 4000 Series - MX Series (Router) - SRX Series (Firewall) - SSG Series (UTM) We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Brocade products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a track record from major manufacturer-affiliated maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - Brocade series (switches) We have a track record of over 700 contracted companies and maintenance for more than 72,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for f5 products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with accumulated knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - Big-ip series (switches) We have a track record of over 700 contracted companies and maintenance for more than 72,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for FortiNet products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - FG series (switches) We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for NetApp products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources materials from reliable partners both domestically and internationally. Engineers with accumulated knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - FAS series (storage) - DS series (disk shelves) We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for EMC products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the International Association of Computer Service Companies (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a track record from major manufacturer-affiliated maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - VNX series (storage) - CX4 series (storage) - AX series (storage) We have a track record of over 700 contracted companies and more than 72,000 devices under maintenance. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for APC products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Support is provided by engineers with knowledge, experience, and a background in major manufacturer-affiliated maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - Smart-UPS (UPS) We have a track record of over 700 contracted companies and maintenance for more than 72,000 devices. The series of maintenance support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance for network equipment (EOSL maintenance). Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a track record from major manufacturer-affiliated maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - Cisco - Juniper - FORTINET - Brocade - A10 - Allied Telesis - Extreme - Aruba, etc. We have a track record of maintaining over 700 companies, including government agencies and large enterprises, with more than 72,000 devices. The maintenance series is updated daily. Please feel free to consult us regarding maintenance for hardware such as servers, storage, and network equipment.

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We provide third-party maintenance (EOSL maintenance) for NEC products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - Express5800 (Rack, Tower, ft servers) - SIGMABLADE (Blade servers) - NX7700i (UNIX servers) - iStorage (Storage) We have over 700 contracted companies and a track record of maintaining more than 72,000 devices. The series we support is updated daily. Please feel free to consult us regarding maintenance for servers, storage, network devices, and other hardware. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for HPE products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. ■ Main maintenance series: - ProLiant (Rack DL series / Blade BL series) - Integrity (Rack / Tower rx series / Blade BL series) - HP9000 (HP-UX servers) - 3PAR StoreServ (storage) - StorageWorks (storage) - StoreEasy (storage) - StoreOnce (storage) ■ Maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa We have a track record of over 700 contracted companies and maintenance for more than 72,000 devices. The series we support is updated daily. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for IBM (Lenovo) products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the International Association of Computer Service Companies (ASCDI) and sources components from reliable partners both domestically and internationally. ■ Main maintenance series supported: - System x (IA servers) / System p (UNIX servers) - System i (Unix servers) - Storwize (storage) - System Storage (storage) - ThinkSystem (rack, tower, storage) ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Oracle (Sun Microsystems) products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Support is provided by engineers from major manufacturer-affiliated maintenance companies who have accumulated knowledge, experience, and expertise. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series supported: - SPARC Enterprise (M Series/T Series) - Sun Fire (X Series/B Series) - Sun Ultra (Servers) - StorageTek (Storage) We have over 700 contracted companies and a track record of maintaining more than 72,000 devices. The series supported for maintenance is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Hitachi products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the International Association of Computer Service Companies (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a background in major manufacturer-affiliated maintenance companies will provide support. ■ Main maintenance series: - HA8000 (Rack/Tower) / HA8500 (UNIX Server) - SANRISE (Storage) - HUS (Storage) ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. The maintenance series is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance for Cisco products (EOSL maintenance). Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - Catalyst (switches, access points, routers) - Cisco series (switches) - Nexus series (switches) - UCS series (IA servers) We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. * For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Fujitsu products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the International Association of Computer Service Companies (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a track record from major manufacturer-affiliated maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series: - PRIMERGY (Rack, Tower, Blade, Off-Computer, Storage) - PRIMEQUEST (Core IA Server) - SPARC Servers / SPARC Enterprise / PRIMEPOWER (UNIX Server) - ETERNUS (Storage, SAN Switch) We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. The maintenance series is updated daily. *For more details, please refer to the PDF document or feel free to contact us.

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We would like to introduce a case where the "Interim Maintenance" (third-party maintenance) service was utilized by Toyokawa Hospital, a medical corporation in Shin-Sapporo. ■ Reasons for Choosing "Interim Maintenance" (Third-Party Maintenance) At the time the lease expired, there was no budget for replacement, but it was possible to maintain the system until replacement while reducing costs. ■ Response After Contracting When using manufacturer maintenance, there was an expectation for a response within the week after an issue occurred. In contrast, with "Interim Maintenance" (third-party maintenance), they visited on the same day to investigate the cause. The responses and reports provided were thorough and reassuring. ■ Equipment Covered by This Maintenance NEC Express5800/R120e-2E Fujitsu PRIMERGY TX300S8, etc. ≫ Over 700 companies and more than 72,000 contracts We also have extensive experience in maintaining "Medical Electronic Medical Record Systems" in public and private hospitals. ■ Self-Maintenance Bases: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu Our self-maintenance bases enable speedy responses in the event of a system failure!

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During a site survey for maintenance, we confirmed that there was an HDD error in the Toshiba IA server (PC server) MAGNIA 3500, and we received a request for replacement repair. Fortunately, we had the necessary parts in stock, so we quickly provided a quote and received the order. After scheduling, we visited two days later to perform the replacement, and the work, including rebuilding, was completed in just under an hour. To ensure safe operation in the future, we also established a maintenance contract for another device afterward. Depending on the model and installation location, we always strive to respond with a sense of urgency. If you notice any signs of failure, please feel free to contact Brave Computer. [Case Overview] ■Industry: Medical Institution ■Maintenance Target Installation Location: Nihonmatsu City, Fukushima Prefecture ■Manufacturer: Toshiba ■Target Device: MAGNIA 3500 *For more details, please refer to the PDF document or feel free to contact us.

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The reason for our engagement was that we received a contact regarding a Fujitsu server that had broken down after the manufacturer's maintenance had expired. Before reaching our company, it seems that several other companies had already declined to repair it, but through a referral from a company we were both associated with, they consulted with the Hokkaido Technical Center. Regarding the recent spot maintenance case for the NEC Express5800/R120e-1E server, it was reported that a SMART Failure (SMART error) was indicated by the hard disk's self-diagnostic function, and we proceeded with a replacement. [Case Overview] ■ Industry: Medical Institution ■ Location of the equipment under maintenance: Kitami City, Hokkaido ■ Manufacturer: NEC ■ Equipment: Express5800/R120e-1E *For more details, please refer to the PDF document or feel free to contact us.

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Regarding the NEC Express5800 series, which has been on sale since 1994, we received an inquiry about whether we could provide maintenance for a dozen or so units with different update timings. The customer evaluated our maintenance track record, the expertise of our engineers, the estimated price, and our maintenance locations, and decided to contract our "interim maintenance" (third-party maintenance). However, before reaching the contract, there were various concerns and disadvantages regarding the reliability of recovery work in case of failures. We carefully explained each of these issues to clarify them, leading to a contract that provided the customer with peace of mind and satisfaction. We received feedback that our response to hard disk failures was comparable to that of the manufacturer’s maintenance, and in line with the extension of a large-scale system update, the "interim maintenance" (third-party maintenance) contract was also extended for one year. [Case Summary] ■ Industry: Hospital ■ Location of the maintained equipment: Fukuoka Prefecture ■ Model name: Express5800 series *For more details, please refer to the PDF document or feel free to contact us.

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We offer "Per Call Maintenance" to meet the requests of customers who wish to repair only the malfunctioning parts. Since the details vary with each request, the repair cost will be calculated as [cost of parts + labor fee + travel expenses], and we will provide a quote individually.

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"Interim maintenance" is a service that provides maintenance on behalf of the manufacturer. It is commonly referred to as third-party maintenance or EOSL maintenance, and it covers servers, storage, and network equipment. It is said that about 75% of large companies in Europe and the United States are already utilizing this service because it allows for sustainable use of IT resources. Maintenance parts are procured from the reuse market, inspected and aged in-house, and then managed at each location. Our company is a member of the International Association of Computer Service Dealers "ASCDI" and sources materials from reliable partners both domestically and internationally. 【The biggest benefit of using "interim maintenance"】 ■ It can handle equipment from different manufacturers all at once, consolidating the maintenance contact point. ■ Contracts can be made for periods tailored to your needs. It can also be utilized to align replacement timing. *For more details, please refer to the catalog available for download in PDF format.

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