Co-Growth List of Products and Services

This document introduces the case study of the implementation of "Reflector" by Fit Co., Ltd. It covers the challenges before implementation, key points for systematizing training, changes after implementation, and future prospects. Please use this information when considering the introduction of the service. 【Contents (Excerpt)】 ■1. We want to provide training that allows new and young employees to confidently engage in sales. ■2. Systematizing and structuring previously scattered know-how with Reflector. ■3. The moment when the sense of ownership in training began to emerge. ■4. What we want to achieve moving forward. *For more details, please refer to the PDF document or feel free to contact us.

• Sales Skills Seminar
• Business Skills Seminar

In this document, we introduce the case study of the implementation of "Reflector" by Ai Unit Corporation. It covers their commitment to new graduate recruitment and talent development, their efforts in role-playing (which the company refers to as "Roto-re"), the results achieved, and key points for operation. Please feel free to use this information when considering the introduction of the service. 【Contents (excerpt)】 ■1. Commitment to new graduate recruitment and talent development ■2. Efficiency improvements in role-playing through the introduction of Reflector ■3. Four effects achieved by utilizing Reflector ■4. Goals they wish to achieve in the future *For more details, please refer to the PDF document or feel free to contact us.

• Sales Skills Seminar
• Business Skills Seminar

This document introduces the case study of "Reflector" implemented by Art Construction Co., Ltd. It includes information about the company's initiatives, the effects achieved through their operations, and future challenges. Please feel free to use this for your consideration of service implementation. 【Contents (excerpt)】 ■1. Growth rate of order-based builder sales "3rd in the nation" ■2. Aiming to eliminate skill gaps caused by variations in guidance ■3. Introduction of specific initiatives related to Reflector ■4. Importance of increasing the number of assessors/trainers ■5. Two effective initiatives for establishing a role-play culture ■6. Goals to be realized in the future *For more details, please refer to the PDF document or feel free to contact us.

• Sales Skills Seminar
• Business Skills Seminar

In this document, we will introduce examples of the "Reflector" workshop held in collaboration with SORA, PARADOX, and Co-Growth. We present a digest of the event where SORA, in partnership with PARADOX, which is engaged in branding to refine the sales discussions that effectively "convey" the appeal of new services to customers. Please feel free to utilize this for your consideration of service implementation. 【Contents (Excerpt)】 ■1. "Sales Practice Video - Before" × Sharing Consumer Feedback ■2. Discussion on the Day by Experts ■3. Q&A Session ■4. "Sales Practice Video - After" Post-Workshop *For more details, please refer to the PDF document or feel free to contact us.

• Sales Skills Seminar
• Business Skills Seminar

This document introduces the case study of "Reflector" implemented by Take and Give Needs Co., Ltd. It features initiatives where professionals in sales training provide remote support to each individual, enhancing both the immediate contract rate and the ability to "notice" for long-term growth. Please feel free to utilize this information when considering service implementation. 【Excerpt of Content】 ■ Customer hearts drift away with scripted interactions ■ For two months, trainers provide personalized support remotely ■ Contract rates increased by 14%. Feedback from surveys is very positive ■ Support tailored to each individual planner in front of them ■ Covers training related to sales promotion, which tends to be reduced as work styles change *For more details, please refer to the PDF document or feel free to contact us.

• Sales Skills Seminar
• Business Skills Seminar

This is a regionally focused diversified management company that utilizes "Reflector" for the development and evaluation of sports instructor personnel. We would like to introduce examples that have led to early development of members and improved customer satisfaction. At Takahashi Co., Ltd., the manual was only in paper form and had not been reviewed for many years, resulting in different operational and development policies at various stores. They attempted to digitize the manual. After implementation, they felt an improvement in service quality. Customer satisfaction was reflected in survey results, showing increased satisfaction and a decrease in cancellation rates. Additionally, even relatively younger members could take on training responsibilities, which ultimately reduced the overtime hours spent on training and led to a reduction in labor costs. [Case Overview] ■ Purpose of Implementation - To digitize the paper manual that has been in use for over 20 years - To unify services that had become personalized and improve quality - To streamline personnel development *For more details, please refer to the PDF document or feel free to contact us.

• Catalog and manual creation

We would like to introduce a case study of our 'Reflector' implemented at BP Corporation, which broadly develops its business from wedding proposals to support for subsequent life events. While promoting human resource development, we faced four major challenges: the burden on education staff, the inability to quantitatively assess skill acquisition, the personal nature of education at each location, and a decrease in communication opportunities leading to lowered motivation. After full-scale implementation, we utilized it for the development of new and young sales staff, creating a training system that allowed them to accumulate successful experiences, which led to results in various areas. [Challenges] - Heavy burden on education staff - Inability to quantitatively assess skill acquisition - Education being personalized at each location - Decreased communication opportunities and lowered motivation *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case study of our product 'Reflector' implemented at Fit Co., Ltd., which develops services that create "new options" through clean energy and smart home businesses. Facing challenges with the traditional, personalized education system, they determined that our product was suitable for both mindset and problem-solving, leading to the decision to implement it. Through the systematization of development via our product, they were able to enhance the immediate effectiveness of new graduates and young employees, as well as facilitate the penetration and practice of corporate philosophy through digital transformation (DX). [Reasons for Implementation] - Creates an environment where newcomers and young employees can learn independently - Allows for detailed feedback - Enables awareness of issues and verbalization of learning - Facilitates deep reflection for newcomers and young employees *For more details, please refer to the PDF document or feel free to contact us.

• others

In our product "Reflector," we can conduct workshops to improve sales based on customer (consumer) feedback. This workshop is organized by SORA Co., Ltd., with the aim of refining the sales discussions that effectively convey the appeal of new services to customers, in collaboration with PARADOX Inc., which is engaged in branding projects. We recorded the company's sales practices on video as material and conducted feedback and discussions using our product. [Content (partial)] ■ Sharing of "Sales Practice Video - Before" × Consumer Feedback ■ Discussion on the day led by experts - Start with words that can concretely visualize the service's worldview - Move away from negativity. Express positively. The way you convey something changes how it is received. - Rather than explaining the concept, convey it naturally while shaping the customer's image. *For more details, please refer to the PDF document or feel free to contact us.

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We would like to introduce a case study of our product "Reflector" implemented at Kanri Co., Ltd. As we reached a stage where more specific numbers were required from our sales organization, differences in performance among members began to emerge. We considered the possibility of improving sales by leveraging the expertise of other companies to create a common language, and decided to implement the product. After the implementation, we utilized this product for sales training and systematization, which led to more efficient verbalization and standardization of sales skills among our personnel. [Challenges] ■ As the accumulated know-how increased, the volume of written language became overwhelming, making it difficult for new members to learn. ■ Editing required a significant amount of time, and there were aspects such as tone of voice that were hard to convey. ■ With completely remote work and online meetings, we were unable to develop personnel in the same way as face-to-face interactions, leading to a reliance on individual capabilities and widening the gap between high and low performers. *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case study of our product "Reflector" implemented at Art Kenko Co., Ltd., which is rooted in the San'in region and engaged in the construction of custom-built homes and the sale of ready-built houses. We wanted to eliminate the skill gaps created by inconsistencies in guidance. With the introduction of our product, we aimed to create a system that aligns the perspectives of the instructors. We turned the sales manual into videos and had each individual practice through role-playing. By focusing on aligning the perspectives of the instructors during this process, we achieved consistent guidance and established an educational environment that supports young members, allowing everyone to grow. [Case Overview] ■ Challenges - Significant differences in staff operations and skills arose because each person was instructing in their own way. ■ Results - It became possible to assess employees' understanding through the videos. *For more details, please refer to the PDF document or feel free to contact us.

• others

We would like to introduce a case study of our product "Reflector" implemented at TOKYO BIG HOUSE Co., Ltd., which focuses on planning and selling highly designed single-family homes primarily in the Tokyo metropolitan area. The company's challenge was the gap in dialogue skills between experienced staff and newcomers, which could not be bridged. They believed it was necessary to create a structured sales organization that everyone could engage with, and began developing talk scripts a few years ago. Subsequently, as part of their system development, they introduced our product to advance the curriculum for training, aiming for "all sales staff to be able to engage with customers at a high level." [Challenges] ■ The gap in dialogue skills between experienced staff and newcomers could not be bridged. ■ The content and points discussed were being taught in a manner akin to the transmission of artisan skills, where staff were told to "first look and memorize," and supplementary explanations were given verbally, leading to a lack of accurate sharing among all members. *For more details, please refer to the PDF document or feel free to contact us.

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We would like to introduce a case study of our product "Reflector" implemented at Ai Unit Corporation, which is engaged in real estate brokerage and custom homes centered in Funabashi City, Chiba Prefecture. As the number of employees increases, it has been pointed out that "the president's lack of available time is becoming a bottleneck for skill improvement," while each individual's training is being closely monitored by capable individuals. The introduction of our product has streamlined the training process. Furthermore, it has made skills visible, allowing us to "purchase peace of mind" when sending employees to important clients. 【Effects】 - The issue of not being able to proceed due to scheduling conflicts with the president has been resolved. - The extent of training efforts and skill improvements has been made visible. - With skills being made visible, even newly hired employees can be confidently sent to important clients. *For more details, please refer to the PDF document or feel free to contact us.

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We would like to introduce a case study of our product "Reflector" implemented at Take and Give Needs Co., Ltd. By combining our cloud system product with Zoom, a special trainer, the planners being trained, and their supervisor, the manager, formed a team for two months to improve the customer service skills of the target planners. The results were confirmed through contract rates and surveys. The contract rate increased by 14% in the 2-3 months following completion compared to the contract rate during the six months prior to the training. The feedback received in the surveys has also been very positive. [Training Content] ■ Confirm the current issues and the achievement goals for two months later ■ Conduct role-playing sessions lasting 20-30 minutes with the target planners and managers at each venue ■ Record videos using our product and share them with the team ■ The special trainer analyzes the videos and provides feedback ■ Align on problem recognition and the desired state, and practice customer service *For more details, please refer to the PDF document or feel free to contact us.

• others

To Koyuu Co., Ltd., which operates "Hanamaru Learning Center" and "School FC," we would like to introduce a case study of our 'Reflector' implementation. The company faced challenges regarding "visualizing lessons" and "how to create opportunities for lesson improvement among all instructors." After the implementation, it became possible to instantly see what kind of lessons other classrooms were conducting, and regular monitoring was also made feasible, leading to a very positive outcome. 【Challenges】 ■ Sharing and viewing actual lessons through video ■ After being assigned, each block in the region was entrusted with development, limiting the company's overall approach to fostering talent ■ There was a need to more broadly implement initiatives to enhance each individual's teaching ability through feedback and discussions, delving into the content of daily lessons *For more details, please refer to the PDF document or feel free to contact us.

• others

To Take Action Co., Ltd., we would like to introduce a case study utilizing our product "Reflector." In an effort to enhance the company's sales and customer service capabilities, we received permission from a client to record actual business negotiations. We implemented a two-month intensive training program using our product to analyze and train on whether we could effectively solve the client's challenges. As a result, one participant in the program achieved remarkable results, reaching three times the average monthly sales and number of companies, successfully meeting their goals and getting promoted. There was also significant development in their approach to sales. [Case Overview] ■ Background - We want to create a state where we can convey 100% the potential of our service to solve the challenges of the client who contacted us. ■ Results - Approaching the program with "achieving this quarter's sales target" as the success criterion, the goal was successfully met. *For more details, please refer to the PDF document or feel free to contact us.

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"Reflector" is a cloud system that focuses on the quality of sales negotiations, which is the truth moment visible to customers, and strengthens sales capabilities through video. In addition to universal key points of sales negotiations, it visualizes and shares key points specific to each company. By providing a better form of feedback utilizing videos, it dramatically enhances the development capabilities within the organization. 【Features】 ■ Focuses on sales negotiation skills through video, strengthening sales capabilities ■ Pursues an optimal form for capturing outputs on video ■ Increases closing rates with feedback that emphasizes key points ■ Visualizes development and allows for systematic progress ■ Highly specialized staff accompany as customer success partners *For more details, please download the PDF or feel free to contact us.

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