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  3. サンクネット 東京本社
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サンクネット 東京本社

EstablishmentMarch 1, 1997
capital5050Ten thousand
addressTokyo/Koto-ku/1-3-1 Kiba, MR Kiba Building
phone03-5677-3311
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last updated:Oct 18, 2024
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Field Support Service

From a single visit request to nationwide simultaneous deployment work.

We undertake technical and operational on-site services for companies, facilities, and private homes, ranging from a single visit to nationwide deployment. We partner with approximately 900 businesses to provide technical and operational on-site services nationwide for companies and private homes. We offer optimal personnel and handle everything from the provision of technology and know-how to business operations. We can manage the entire process, including the creation of work procedures and deployment plans, progress management, and post-completion reporting. *For more details, please download the PDF or feel free to contact us.

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Kitting service

Implementing technical tasks efficiently with accumulated know-how.

At Suncnet's kitting service, we handle all tasks related to the installation and pre-configuration of various digital and communication devices, including computers, smartphones, tablets, routers, and servers, ensuring that users can immediately use the equipment upon installation. As an IT logistics center, we manage the distribution and logistics of system products and digital products, providing kitting and setting services. We offer a wide range of support, from short-term and ongoing operations to simple tasks and complex installation work. Our facilities are equipped with high security, and we have strengthened collaboration with project management and call center operations. 【Features】 ■ Supports a wide range of IT-related tasks ■ Flexible response from short-term and spot requests to ongoing center operations ■ High security and management system *For more details, please download the PDF or feel free to contact us.

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Secretariat business services

Flexible response according to the scale of operations.

At Sunknet, we handle a variety of secretariat tasks. We design systems and operations according to the scale of the business, utilizing multi-contact methods such as phone, email, web, and fax. In cases where operations are complex, we also conduct analysis, create manuals, and design training procedures. Furthermore, we manage a multifunctional center that integrates reception, administration, arrangements, inventory management, delivery, collection, input, and output. Through information gathering and analysis, we provide valuable know-how to our client companies. 【Features】 ■ Flexible scale response ■ Business analysis and customization capabilities ■ Integrated operations and information utilization *For more details, please download the PDF or feel free to contact us.

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Help desk service

Extensive support contracting and a robust call center infrastructure.

We will serve as a "comprehensive consultation desk" that handles everything from the entire system and general office automation to support, repair reception, and maintenance arrangements, without being limited to a single product or role, utilizing a multi-vendor and multi-support approach. Our custom-made designs cater to the needs of client companies, specializing in small to medium-sized operations, from sharing with less than one seat to dedicated centers with 200 seats. We analyze business data and provide valuable reports. 【Features】 ■ One-stop service that consistently handles everything from reception to business processing ■ Flexible center design based on client company requests ■ Data analysis and report provision using call logs and CRM tools *For more details, please download the PDF or feel free to contact us.

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Logistics Center Service

From logistics outsourcing to proposals for business improvement and operations.

Sankunet provides logistics services that go beyond "storage," "processing," and "delivery." We optimize costs and efficiency through tailored services such as receiving, inspection, storage, packaging, and selecting transportation companies. We emphasize error prevention and swift, accurate operations, allowing for flexible responses. We offer a high level of convenience unique to mid-sized logistics centers and are adaptable in all matters. In IT logistics and BPO logistics, we also handle special tasks such as processing and direct mail operations, with a logistics control center managing aggregated information. This establishes a dual system of on-site and management oversight, providing high reliability and peace of mind to our customers. 【Features】 ■ Support for various distribution tasks ■ Comprehensive logistics process management ■ High technical capability and system compatibility *For more details, please download the PDF or feel free to contact us.

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Call center service

We can accommodate detailed requests such as night-time support, short-term assistance, ultra-small scale, and spot support!

At Sanknet Co., Ltd., we offer "Call Center Services." We provide a one-stop solution for reception to operations, available 24 hours a day, 365 days a year. Our call center operates through outsourcing with multifunctional and fully customized support. From technical support to e-commerce and mail order processing, we manage various centers that handle inbound (receiving) and outbound (calling) communications, as well as email, fax, web, and remote interactions, all under a multi-contact and surrounding ancillary operations one-stop operation. [Features] ■ Support for construction and operation tailored to business scale ■ Provision of necessary operational functions for call center management ■ Design, construction, and operation of multifunctional call centers ■ Effective utilization of information *For more details, please download the PDF or feel free to contact us.

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