STJグループ（株式会社サンテレコムジャパン、株式会社STJレンテック） Product Lineup

In the hotel industry, smooth communication among staff is essential for providing prompt and accurate service to customers. Particularly in various operations such as room service, restaurant service, and event management, real-time information sharing and collaboration are crucial for enhancing customer satisfaction. Insufficient collaboration can lead to delays and mistakes, potentially compromising the customer experience. The IP radio and IP transceiver 'IP510H' facilitates seamless service coordination within the hotel, improving operational efficiency and customer satisfaction. 【Usage Scenarios】 - Coordination during room cleaning and maintenance - Order confirmation and serving instructions in restaurants and banquet halls - Information sharing among staff at event venues - Quick response instructions during emergencies 【Benefits of Implementation】 - Faster information transmission among staff - Improved efficiency in service delivery - Enhanced quality of customer interactions - Strengthened collaboration during emergencies

In the medical field, rapid and accurate information transmission is directly linked to patient safety and the quality of care. Especially in emergency responses and inter-team collaboration, a reliable communication method that is uninterrupted is essential. Traditional radio systems may encounter issues such as radio interference and communication failures in out-of-range areas. The IP radio and IP transceiver 'IP510H' provides high reliability not only within the hospital but also in collaboration with external parties by ensuring redundancy through dual SIMs, in addition to hybrid operation of LTE lines and wireless LAN. 【Usage Scenarios】 - Rapid information sharing in emergencies - Strengthening collaboration between departments - Immediate communication of changes in patient conditions - Smooth communication among staff 【Benefits of Implementation】 - Reduction of medical error risks - Shortened response times for patients - Improved operational efficiency - Strengthened teamwork

In the caregiving industry, ensuring the safety of users and facilitating quick communication are essential. In particular, responding to emergencies and sharing information among multiple staff members directly impacts the comfort and safety of users. A system that allows for constant coordination is crucial for handling calls from distant locations and responding to sudden changes in health. The IP radio and IP transceiver 'IP510H' meets these needs and enables smooth user support. 【Usage Scenarios】 - Coordination among staff within the facility - Rapid information transmission during emergencies - Responding to calls from users' rooms - Simultaneous calls among multiple staff members 【Benefits of Implementation】 - Quick and accurate responses to users - Improved operational efficiency through enhanced staff coordination - Increased sense of security due to improved emergency response capabilities

In the retail industry, rapid and reliable information sharing among staff is essential for improving customer satisfaction and enhancing operational efficiency. In particular, real-time communication is required for tasks such as checking inventory between multiple stores, notifying staff of sudden shift changes, and responding to customer inquiries. Inadequate communication environments can lead to lost opportunities and delays in customer service. The IP radio and IP transceiver 'IP510H' provides a stable communication environment through hybrid operation of LTE lines and wireless LAN, as well as redundancy through dual SIMs, strongly supporting collaboration between stores. 【Usage Scenarios】 - Checking product inventory between stores - Communicating instructions among staff - Responding to customer inquiries - Emergency notifications 【Benefits of Implementation】 - Improved operational efficiency through rapid information sharing - Enhanced quality of customer service - Strengthened collaboration among staff

In the food service industry, effective collaboration between the kitchen and the dining area requires rapid and accurate information transmission. Particularly, real-time communication is essential for confirming orders, sharing the status of dish delivery, and responding to sudden order changes. If these collaborations are not carried out smoothly, it can lead to delays in dish delivery and order mistakes, potentially resulting in decreased customer satisfaction. The IP radio and IP transceiver 'IP510H' supports this collaboration between the kitchen and the dining area with a stable communication environment and flexible operation. 【Usage Scenarios】 - Communicating the status of dish delivery from the kitchen to the dining area - Conveying sudden order changes from the dining area to the kitchen - Rapid information sharing among staff 【Benefits of Implementation】 - Reduction in dish delivery time - Decrease in order mistakes - Improvement in customer satisfaction

At construction sites, rapid and accurate information transmission is essential for ensuring safety and improving work efficiency. In particular, communication in large-scale sites and in noisy environments has limitations with traditional radios. Our portable IP radio/IP transceiver 'SRNX1D' supports LTE and Wi-Fi, enabling stable voice communication over a wide area that exceeds the range of mobile phone calls. This allows for reliable connections with necessary parties no matter where you are on site, facilitating smooth instruction delivery. 【Usage Scenarios】 - Simultaneous instructions to multiple personnel at vast construction sites - Clear voice communication for instruction delivery in noisy environments - Real-time situation reporting while moving - Rapid information sharing in emergencies 【Benefits of Implementation】 - Reduction of work loss due to delays in instruction delivery - Decrease in accident risks from misunderstandings or communication errors - Increased productivity through enhanced collaboration across the site - Contribution to ensuring employee safety

In hospital internal communications, rapid and accurate information transmission is essential for ensuring patient safety and improving operational efficiency. Particularly in emergencies or situations requiring coordination between multiple departments, reliable communication methods are necessary. An inadequate communication system can lead to delays in response and misunderstandings. The portable IP radio/IP transceiver 'SRNX1D' supports LTE and Wi-Fi, enabling stable communication not only within the hospital but also over a wide area. Additionally, its simultaneous call function allows for smooth information sharing among multiple users. 【Usage Scenarios】 - Rapid information sharing in emergencies - Strengthening inter-departmental collaboration - Quick response to patients 【Benefits of Implementation】 - Strengthened collaboration among medical staff - Faster emergency response - Improved operational efficiency

In the management of public transportation operations, prompt and reliable information transmission among stakeholders is essential. In particular, real-time accurate information sharing is required for unexpected delays, sudden schedule changes, and coordination during emergencies. Delays and misunderstandings can lead to decreased user satisfaction and further impacts on operations. The portable IP radio/IP transceiver 'SRNX1D' supports LTE and Wi-Fi connections, providing stable communication over a wide area to help address these challenges. 【Usage Scenarios】 - Real-time sharing of operational status for buses, trains, taxis, etc. - Rapid information exchange between crew members and the control room - Communication with relevant departments during emergencies - Coordination among multiple locations 【Benefits of Implementation】 - Quick decision-making through visualization of operational status - Accurate responses during delays or incidents - Improved operational efficiency through enhanced collaboration among crew members - Faster information provision to users

In store operations, rapid and reliable information sharing among staff is essential for improving customer satisfaction and operational efficiency. Particularly in large stores or those with multiple floors, challenges can arise in smooth coordination due to difficulties in communication or the need for individual contact. Our portable IP radio/IP transceiver 'SRNX1D' has been developed to address these coordination challenges within stores. 【Usage Scenarios】 - Coordination between floors - Coordination between backroom and store staff - Response to sudden inquiries - Communication of instructions among staff 【Benefits of Implementation】 - Faster customer response - Improved accuracy of operational instructions - Enhanced teamwork through strengthened coordination among staff - Smoother information sharing in emergencies

In the infrastructure industry, it is essential to accurately and quickly share the on-site situation and provide precise instructions during maintenance communications. Particularly in the inspection and maintenance of extensive infrastructure facilities, the breadth and stability of the communication area are crucial. To respond to unexpected situations and facilitate smooth collaboration among multiple personnel, reliable communication means are indispensable. The portable IP radio/IP transceiver 'SRNX1D' has been developed to meet the needs of the infrastructure industry. 【Usage Scenarios】 - Inspection and maintenance work for extensive infrastructure facilities - Real-time information sharing among multiple personnel - Rapid situation reporting and instruction transmission during emergencies - Smooth communication in Wi-Fi environments 【Benefits of Implementation】 - Accelerated maintenance communication and improved operational efficiency - Enhanced accuracy of information transmission between the field and the office - Strengthened emergency response capabilities - Expanded operational scope due to increased communication area

In the context of work instructions and communication on vast agricultural land, rapid and reliable information transmission is essential for improving work efficiency and ensuring safety. Particularly, during movement between fields or in noisy environments, traditional communication methods are prone to transmission errors and delays, which can increase the risk of work delays and accidents. The portable IP radio/IP transceiver 'SRNX1D' supports LTE and Wi-Fi, ensuring a wide communication area to address these challenges. It allows for clear voice communication of instructions anytime and anywhere, facilitating smooth operations. 【Usage Scenarios】 - Communicating instructions to workers on vast agricultural land - Communication during movement between fields - Confirming instructions in noisy work environments - Rapid information sharing in emergencies 【Benefits of Implementation】 - Reduction of missed or delayed work instructions - Improvement in work efficiency and productivity - Ensuring the safety of workers - Quick decision-making through real-time information sharing

In forestry and mountain work, reliable communication methods over a wide area are essential. Particularly, working in locations with poor signal reception and the rapid transmission of information during emergencies are crucial for ensuring safety and improving operational efficiency. Inadequate communication environments can lead to delays in work and slow responses in case of emergencies. The portable IP radio/IP transceiver 'SRNX1D' supports LTE and Wi-Fi, ensuring stable communication by providing a wide coverage area even in mountainous regions. 【Usage Scenarios】 - Communication among workers in the forest - Rapid information sharing during emergencies - Instruction transmission across extensive sites 【Benefits of Implementation】 - Improved operational range due to expanded communication area - Smooth information exchange through simultaneous calls - Reliable battery life for long hours of work

At construction sites, rapid and accurate information transmission is essential for safety management and process management. Particularly in extensive sites or areas with unstable radio conditions, communication interruptions can increase the risk of work delays and accidents. Therefore, solutions that can ensure stable communication at all times are required. The 'KBX-P51' can automatically switch between up to three communication lines. Even if the communication state becomes unstable, it automatically switches to a better line before going out of range, ensuring stable communication at construction sites. It also supports advanced features that are difficult to achieve with conventional wireless systems, such as recording all calls, transcribing calls, and making calls with smartphone apps, thereby supporting efficiency on site. 【Usage Scenarios】 - Coordination among staff at vast construction sites - Reliable communication of material deliveries and work instructions - Rapid information sharing in emergencies - International projects requiring instructions in multiple languages 【Benefits of Implementation】 - Reduction of work delays due to communication interruptions - Smoother information sharing among on-site staff - Strengthening of safety management systems - Improvement of operational efficiency

In manufacturing production management, smooth information transmission between the shop floor and management departments is essential for maintaining and improving production efficiency. In particular, communication in vast factory premises or areas where radio signals are hard to reach can complicate timely responses to production plan delays or unexpected troubles. A stable communication environment leads to real-time understanding of production line operations and accurate instruction delivery to workers. The IP radio and IP transceiver 'KBX-P51' provides a solution that supports stable communication and operational efficiency in addressing these challenges in manufacturing sites. 【Usage Scenarios】 - Strengthening collaboration between various departments within the factory - Real-time sharing of production line progress - Rapid information transmission in emergencies - Ensuring reliable communication in outdoor work areas 【Benefits of Implementation】 - Reduced risk of production plan delays - Improved accuracy and speed of work instructions - Shortened response time during trouble occurrences - Support for ensuring the safety of on-site workers

In security operations, patrol communication requires clear and stable communication at all times. Especially during patrols that cover a wide area, there is a risk of communication interruptions due to changes in signal conditions. When communication becomes unstable, it can lead to delays in emergency contact and deficiencies in information transmission, potentially affecting safety. The IP radio and IP transceiver 'KBX-P51' addresses these challenges by automatically switching between up to three communication lines, always selecting the optimal line to provide stable communication. This allows for a smooth transition before going out of range, enhancing the continuity of operations. 【Usage Scenarios】 - Communication during wide-area facility patrols - Information sharing among multiple security personnel - Rapid situation reporting in emergencies 【Benefits of Implementation】 - Prevention of operational interruptions due to communication dropouts - Quick and reliable information transmission - Contribution to the safety of security personnel

In the medical field, rapid and accurate information transmission is essential for ensuring patient safety and improving operational efficiency. Particularly during emergencies and in coordination between multiple departments, interruptions or delays in communication can increase the risk of medical errors. Our IP transceiver, the 'KBX-P51', addresses these challenges by providing a stable communication environment and strongly supporting in-hospital collaboration. 【Usage Scenarios】 - Rapid information sharing during emergencies - Smooth coordination between departments - Immediate transmission of changes in patient conditions 【Benefits of Implementation】 - Reduced risk of medical errors - Shortened response time for patients - Improved operational efficiency

In the caregiving industry and in user support settings, rapid and reliable information transmission is essential. Particularly in emergency responses and coordination among staff in different locations, communication disruptions can impact the safety and quality of care for users. Ensuring a stable communication environment is crucial for providing meticulous support to users. The IP radio and IP transceiver 'KBX-P51' automatically switches between up to three communication lines, allowing it to transition to an appropriate line before going out of range, thus providing stable communication even when the connection is unstable. 【Usage Scenarios】 - Coordination among staff within facilities - Rapid information sharing during emergencies - Reporting changes in user conditions - Communication with external parties 【Benefits of Implementation】 - Improved operational efficiency through smooth information sharing among staff - Enhanced response capabilities during emergencies - Prompt and appropriate care for users - Reduction of operational delays due to communication issues

In the logistics industry, reliable information transmission between drivers and bases is essential for delivery instructions. In areas with poor signal coverage or unstable reception, instructions may not be received, potentially leading to delays and issues in delivery. Establishing a reliable communication system directly contributes to improved operational efficiency and customer satisfaction. The IP radio and IP transceiver 'KBX-P51' can automatically switch between up to three communication lines. Even if the communication state becomes unstable, it automatically switches to a better line before going out of range, ensuring stable communication and reliable delivery instructions. 【Usage Scenarios】 - Communication of instructions over a wide delivery area - Contact in mountainous areas or underground where signals are hard to reach - Rapid information sharing in emergencies 【Benefits of Implementation】 - Reduced risk of delays due to improved reliability of delivery instructions - Increased operational efficiency through real-time information sharing with drivers - Enhanced safety through rapid response in emergencies

In the hotel industry, smooth communication among staff is essential for providing prompt and accurate service to customers. Particularly in situations that require movement within the facility or collaboration among multiple departments, the stability of communication directly impacts operational efficiency. Interruptions in communication can lead to delays in responding to customers or keeping them waiting. The IP radio and IP transceiver 'KBX-P51' can utilize up to three communication lines with automatic switching, ensuring that even if the communication status becomes unstable, it will automatically switch to a better line before going out of range, thus securing stable communication and supporting smooth service collaboration in hotel operations. 【Usage Scenarios】 - Coordination between the front desk, guest rooms, restaurants, and banquet halls - Rapid information sharing in emergencies - Utilizing translation features in situations requiring multilingual support 【Benefits of Implementation】 - Improved speed of service delivery to customers - Enhanced operational efficiency through strengthened collaboration among staff - Increased satisfaction of inbound customers through multilingual support

In event management, rapid and reliable information transmission among staff across a wide area of the venue is essential. In particular, to ensure the safety of attendees and smooth proceedings, interruptions or delays in communication must be avoided. Our IP transceiver, the 'KBX-P51', supports dual SIM and Wi-Fi, automatically switching to the optimal line based on communication conditions, providing stable communication even in environments like event venues where signals can be unstable. This helps prevent coordination errors among staff and enhances the quality of event management. 【Usage Scenarios】 - Information sharing among staff at large-scale events - Coordination of guidance and information services within the venue - Rapid situation assessment and instruction transmission in emergencies 【Benefits of Implementation】 - Reduction of communication loss among staff - Increased efficiency and smoothness in event management - Improved service for attendees

In the construction industry, rapid information sharing and a reliable communication system are essential for site management. Particularly in understanding site conditions, responding to emergencies, and coordinating among stakeholders, the stable operation and management of mobile devices serve as the foundation for executing tasks. Delays in response due to loss or malfunction can lead to project delays and decreased productivity. Our service "MaruMoba" comprehensively supports the management and operation of corporate mobile phones and smartphones, facilitating smooth business operations on-site. 【Usage Scenarios】 - Information sharing between sites - Instructions for the allocation of materials and personnel - Establishing a communication system for emergencies - Coordination with personnel while on the move 【Benefits of Implementation】 - Improved decision-making speed on-site - Reduced communication loss - Enhanced operational efficiency

In the service industry, smooth communication with customers and the accuracy of reservation management are key to performing operations. Particularly, as the volume of business conducted through mobile devices increases—such as checking and changing reservations and responding to customer inquiries—there are often challenges related to device management, security measures, and responses in case of loss. These issues can lead to decreased operational efficiency and lower customer satisfaction. "MaruMoba" is a BPO service that comprehensively supports the management and operation of corporate mobile phones and smartphones, contributing to the resolution of these challenges. 【Usage Scenarios】 - Responding to inquiries during reservation acceptance and changes - Accessing and managing customer information - Checking reservation status from outside 【Benefits of Implementation】 - Streamlining reservation management operations - Accelerating customer response times - Reducing the operational burden on employees

In educational institutions, the smooth distribution of teaching materials and the sharing of information among students and staff are emphasized. In particular, stable operation of mobile devices and a support system for emergencies are essential for quick access to the latest materials and the use of learning support tools. If there are many inquiries about lost devices or operations, it may hinder educational activities. "Marumo" comprehensively supports the management and operation of corporate mobile phones and smartphones, aiding the use of IT in educational settings. 【Usage Scenarios】 - Digital distribution and access management of teaching materials - Communication and information sharing among students and staff - Use of learning support applications - Prompt response in case of device loss or malfunction 【Effects of Implementation】 - Increased efficiency in material distribution and improved accessibility - Reduced management burden on staff - Equalization of learning opportunities for students - Ensured continuity of educational activities through prompt trouble response

In the insurance industry, rapid information gathering and customer response on-site are required, making the stable operation and security of corporate mobile phones crucial. For assessors to share accurate information and make quick decisions while on the go, it is essential to have measures in place for lost or malfunctioning devices, as well as prompt resolutions to user inquiries. To address these challenges and support improvements in operational efficiency and customer satisfaction, "Marumo" provides the optimal solution. 【Usage Scenarios】 - Taking and sharing photos and videos on-site - Secure access to customer information - Responding to inquiries while in transit 【Benefits of Implementation】 - Accelerated assessment operations - Smoother information sharing - Increased customer satisfaction

In the financial industry, maintaining a rapid and secure communication environment is essential for handling customer inquiries and managing confidential information. In particular, responding to inquiries from remote locations and ensuring quick recovery in the event of loss or malfunction are critical for customer satisfaction and business continuity. Inadequate management systems can increase the risk of information leaks and potentially undermine customer trust. "MaruMoba" comprehensively supports the management and operation of corporate mobile phones and smartphones, contributing to the resolution of these challenges. 【Usage Scenarios】 - Responding to customer inquiries from remote locations - Communicating with staff while on the move - Sharing information in emergencies 【Benefits of Implementation】 - Faster and improved quality of customer responses - Reduced risk of information leaks - Enhanced operational efficiency

In the real estate industry, the rapid and accurate sharing of property information leads to improved customer satisfaction and increased operational efficiency. Particularly in on-site property verification and customer interactions, utilizing smartphones and corporate mobile devices for information sharing is essential. However, challenges such as device management, security measures, and responses to loss can become burdensome in operations. Marumo supports the management and operation of mobile devices in real estate business by addressing these challenges. 【Usage Scenarios】 - Taking and sharing property photos and videos on-site - Providing property information to customers - Centralized management of property information within the company - Responding to inquiries while on the move 【Benefits of Implementation】 - Reduction of missed opportunities through real-time sharing of property information - Faster customer responses and increased satisfaction - Alleviation of the burden of mobile device management tasks - Ensuring business continuity through rapid recovery in case of loss or malfunction

In the manufacturing production environment, there is a demand for information sharing between sites, progress verification, and rapid transmission of work instructions. In particular, real-time situational awareness and quick responses to sudden troubles are essential for the stable operation of production lines. However, establishing a communication environment that meets the diverse needs of the site and managing and operating devices can involve significant effort and costs. Our service "MaruMoba" offers management and operation of corporate mobile phones and smartphones as a BPO service, supporting the resolution of these challenges. 【Usage Scenarios】 - Work instructions and progress verification on the production line - Information sharing among on-site staff - Establishing a communication system for emergencies - Streamlining inventory management and quality checks 【Benefits of Implementation】 - Smoother communication on-site - Improved production efficiency - Reduced opportunity loss through rapid decision-making - Decreased management workload

In the logistics industry, real-time understanding of delivery status and smooth collaboration with drivers are crucial for carrying out operations. Particularly in delivery tracking, accurate location information and rapid information sharing directly contribute to improving customer satisfaction and enhancing operational efficiency. Insufficient information sharing and the complexity of device management can increase the risk of delays and misdeliveries. The comprehensive mobile business support service "Marumo" assists in the management and operation of corporate mobile phones and smartphones, contributing to solving these challenges. 【Usage Scenarios】 - Real-time tracking of delivery vehicles - Ensuring communication methods with drivers - Rapid information sharing in emergencies 【Benefits of Implementation】 - Optimization of delivery routes - Reduction of delay risks - Accurate information provision to customers

In the medical field, there is a demand for rapid and secure responses when referencing patient records and sharing information. Particularly during information access while out and about, as well as in emergency situations, it is crucial to manage the risk of information leaks and to prevent business interruptions due to loss or malfunction. In response to these challenges, "Marumo" provides BPO services for the management and operation of corporate mobile phones and smartphones, supporting healthcare professionals in creating an environment where they can focus on their work with peace of mind. 【Usage Scenarios】 - Referencing patient records from outside - Information sharing in emergencies - Business communication while on the move 【Benefits of Implementation】 - Strengthening information security - Improving operational efficiency - Rapid response in case of loss or malfunction

In the food service industry, accurately and quickly receiving customer orders directly contributes to improving service quality. Particularly during peak times, missing orders or delays in information sharing among staff can lead to decreased customer satisfaction and lost opportunities. Additionally, in busy store situations, it is not uncommon to be overwhelmed by the need to address lost or malfunctioning devices. "MaruMoba" supports the management and operation of corporate mobile phones and smartphones, contributing to solving these challenges. 【Usage Scenarios】 - Order reception and communication within the store - Management of takeout and delivery orders - Information sharing among staff 【Benefits of Implementation】 - Faster processing of orders and improved accuracy - Smoother communication among staff - Reduced downtime due to quick recovery from loss or malfunction

We would like to introduce a case study where a manufacturing customer implemented Icom's Wi-Fi transceiver "IP110H." Previously, they operated analog simultaneous communication radios, but communication would be interrupted if the distance increased even slightly. By adding access points, they flexibly expanded the communication area, achieving stable communication over a wider range and accommodating long-distance communication. 【Case Overview】 ■Industry: Manufacturing ■Adopted Manufacturer: Icom Inc. ■Model Introduced: Wi-Fi Transceiver IP110H and others ■Number of Units Introduced: IP110H (20 units), IP1100CV (1 unit) *For more details, please download the PDF or feel free to contact us.