Exhibiting the CRM system "Kaizen Call," specialized in technical support, at the "Call Center/CRM Demo & Conference 2025 in Tokyo" @ Ikebukuro Sunshine City Cultural Center.

A new CRM system focused on improving after-sales support quality to enhance corporate value and brand image.

Kaizen Call is a CRM system developed by our company utilizing the know-how we have cultivated over many years. It features a simple and user-friendly UI, improving the usability for operators, thereby achieving operational efficiency and contributing to enhanced response quality and customer satisfaction through accurate responses. It enables advanced analysis and report extraction using OpenSearch, which helps in improving product quality and enhancing brand value based on accumulated data. In addition to providing the system, Kaizen Call offers the "Kaizen Call Solution Package," which comes bundled with a cloud PBX, and the "Kaizen Call Omakase Package," a complete outsourcing package for companies considering call center outsourcing. For companies considering operating their own support center or those looking to outsource to our support center using Kaizen Call, we propose a system that improves and enhances the quality of after-support services.

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We will be exhibiting from Wednesday, October 1 to Friday, October 3, 2025. Makuhari Messe https://www.jagri-global.jp/hub/ja-jp/visit/feature-t/plant.html Please stop by!

To construction and civil engineering companies looking for the "next" step in digitalization. This seminar will explain the currently trending topic of "AI utilization" in 45 minutes. We will clearly introduce the latest trends, specific case studies, and steps for implementation to address questions such as "What can AI do?" and "How can it be applied to our business?" Whether your company is already advancing in DX or is just starting to consider AI, you will find hints for improving operational efficiency. 【Schedule】 1: Company introduction and instructor introduction 2: Case studies of AI utilization in the construction and civil engineering industry 3: Convincing examples! Patterns of AI utilization in construction operations 4: Three steps to avoid failure in AI implementation 5: Q&A and closing remarks

We will address the issue of young employees who, despite joining the company, leave due to reasons such as "there's no time to be taught," "I don't understand when I'm told to learn by watching," and "what is written and said varies depending on the project or person in charge." We propose a system that accumulates the know-how of veterans in AI and systems, allowing young employees to search for and solve problems on their own. 【Schedule】 1: Company introduction and instructor introduction 2: Reasons why technical inheritance is not progressing (lack of time, difficulty in verbalizing) 3: "Next-generation manual and know-how sharing methods" utilizing video and AI search 4: Examples of system construction to institutionalize technical inheritance 5: Q&A and closing remarks

[Speaker] Kentarou Kobe, Senior Consultant Mitsubishi Research Institute, Inc. Power and Energy Division Demand Side Innovation Group [Key Lecture Content] As we strive for carbon neutrality, the importance of stationary storage batteries that support the expansion of renewable energy adoption and the stabilization of electricity supply and demand is increasing. On the other hand, the environment surrounding the battery storage business is undergoing significant changes, including the review of electricity markets and systems, increased renewable energy output control, expanded utilization of demand-side resources, grid connection, cell procurement, cybersecurity, and regional coexistence. In this lecture, we will organize the values required for future battery storage businesses from four perspectives: power system value, renewable energy value, consumer value, and regional value. Based on this, we will introduce points for consideration in business development, focusing on grid-connected and renewable energy co-located systems, taking into account the characteristics of each type. [Lecture Items] 1. Current status of the domestic battery storage market and the future image of battery storage required 2. Market and system trends surrounding grid-connected battery storage and key points 3. Market and system trends surrounding renewable energy co-located battery storage and key points 4. Points for consideration in battery storage businesses that provide multiple values 5. Summary 6. Q&A / Business card exchange

[Lecturers] Accenture Ltd. Industry & Enterprise Headquarters Managing Director Yuya Horiguchi, Head of Telecommunications and Media Practice Japan Senior Manager Mamoru Yonemura, Digital Core Strategy [Key Lecture Content] This presentation will analyze the next structure of the telecommunications industry from the perspective of investment and business strategy regarding 6G. As standardization intensifies in preparation for commercialization around 2030, there is also strong caution that we may "repeat the same mistakes as with 5G." Starting from environmental changes that could not be anticipated in 2020, such as the expansion of generative AI demand, commercialization of NTN (satellite communications), data sovereignty, and power/supply constraints, we will organize the points of discussion on infrastructure investment, business restructuring, sharing, and monetization. From the standpoint of connecting enterprise demand with telecommunications infrastructure, we will present the investment decisions that telecommunications operators should make and the materials for their next steps.