Telephone outbound operations using a CTI system. To improve efficiency in customer acquisition and appointment setting.
HarmonyOutBound is an outbound system that allows for flexible customization of response screens according to business needs and objectives. It excels in call efficiency and comes standard with a call reservation feature. A caller notification number can be set for each outbound list. It is equipped with robust business analysis features, including progress management, aggregation, and graph display.
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basic information
This is an outbound system that provides flexible services tailored to business needs and objectives. It enables CTI integration with a stable legacy PBX (Aspire) and CRM integration with CT stage 5i, allowing users to verify outbound information before making calls through a preview function, which helps tailor sales and responses to the customer being contacted. The input forms for response results can be freely customized for each campaign, and the result aggregation features are also robust. It strongly supports the response operations of administrators and operators!
Price information
Please feel free to contact us.
Delivery Time
※The price varies depending on the number of lines and seats.
Applications/Examples of results
【Usage/Achievements】 ○Product Information ○Survey Research ○Appointment Acquisition ○Promotion of Store Visits ○Customer Aftercare ○Sales Support (Appointment Setting, Repeat Customer Follow-up) ●For other functions and details, please contact us.
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Company information
NSK is engaged in the development of CTI systems for call centers, as well as the manufacturing, sales, and contract development of various business systems related to FA control systems and environmental monitoring systems. In particular, regarding CTI systems, we possess years of accumulated know-how and provide a consistent range of services from consulting to the development, operation, and maintenance of proprietary systems.