[DX Case Study of Cram School Management] In the case of the University of Tokyo Keio Association
I want to revolutionize the culture of managing information on paper! By implementing CRM, we will take the first step towards improving our tutoring operations.
We would like to introduce the case of K.K. Yūsetsukai, which implemented "F-RevoCRM" for the purpose of managing and operating its tutoring school. One of the reasons for the introduction of this system was the desire to overhaul the culture of managing information on paper. As a result, the company decided to implement "F-RevoCRM" with the expectation that it would lead to improvements in the tutoring operation system. 【Implementation Results】 ■ Establishment of a customer portal – Connecting the tutoring school, students, and parents – - Matching students with instructors - Handling inquiries - Achieving comfortable tutoring operations - Streamlining accounting tasks such as salary payments ■ Successful cost reduction through the introduction of the customer portal *For more details, please refer to the PDF document or feel free to contact us.
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【Background of Introduction】 ■ Transition from a paper management culture to a digital management culture ■ Expectations as a marketing function ・ Keeping records of members considering enrollment until they actually enroll ・ Considering the introduction of CRM as a communication tool to encourage more people to utilize Keisetsukai *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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At Thinking Reed, we advocate for the realization of "smart business," which not only includes general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, but also incorporates the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house development.