Even after some time has passed, you can quickly retrieve the data of "that customer from back then" when starting a business meeting.
We would like to introduce a case where Kindware Co., Ltd.'s Health & Care Division implemented 'F-RevoCRM'. The company was managing customer data using Excel, which often resulted in difficulties when searching for items, especially when there were many products to handle, leading to time-consuming processes and usability issues. Therefore, they decided to implement our system. It allows for easy input without burdening the field staff, and utilizing the entered information has helped enhance their sales activities. 【Benefits】 ■ Since the data is shared, updating it ensures that new data is always retained. ■ Information can be updated on-site, allowing for immediate access to customer data from past interactions when starting negotiations after some time. *For more details, please refer to the PDF document or feel free to contact us.
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【Case Overview】 <Challenges> ■ When there are many items to handle, it often takes time to search for specific items, leading to usability issues. ■ Even when files are shared, there have been troubles such as forgetting to reflect updates. <Results> ■ It allows for input without burdening the field, and utilizing the entered information helps enhance sales activities. ■ From the supervisor's perspective, it has become easier to understand the progress of negotiations, identify any omissions in activities, and monitor customer follow-ups immediately. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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At Thinking Reed, we advocate for the realization of "smart business," which not only includes general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, but also incorporates the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house development.