Design it. Generate it. Real-time conversation support for the next stage.
"UKABU" is an AI-powered real-time conversation support platform that helps enterprises standardize and optimize customer interactions across contact centers, sales, and customer support teams. Unlike tools that analyze conversations after the fact, UKABU supports operators in real time — surfacing the right guidance, information, and next actions during the conversation itself, eliminating hesitation on the floor. UKABU offers two operational structures on a single platform: 【Features】 ■ UKABU Flow: Design conversation flows in advance to standardize response quality across the organization. Ideal for compliance-sensitive interactions and essential scripting. ■ UKABU Auto: AI automatically surfaces relevant information from knowledge bases and manuals in real time. Easy to get started — just upload your files. ■ UKABU Sheet: Real-time reference for product and store master data. Designed for technical support and store contact centers. ■ Security: ISO/IEC 27001 certified, two-factor authentication, IP address restriction supported. Flow and Auto can be used separately or combined, depending on your operational needs. Adopted by 15 major enterprises across finance, telecommunications, staffing, manufacturing, and retail. *For more details, please refer to the PDF document or feel free to contact us.
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【Main Features】 ■ UKABU Flow: Conversation flow design with branching logic, 100+ templates, display control, CRM data output ■ UKABU Auto: Real-time AI response generation, knowledge search, conversation log structuring ■ UKABU Sheet: Real-time reference for product and store master data ■ Analysis report ■ Two-factor authentication, IP address restriction, ISO/IEC 27001 certified *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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UKABU Inc. provides "UKABU," an AI-powered real-time conversation support platform designed to help enterprises standardize and optimize customer interactions across contact centers, sales, and customer support teams. UKABU offers two operational structures on a single platform: "UKABU Flow," a design-driven structure that maps conversation flows in advance, and "UKABU Auto," a generation-driven structure that uses AI to suggest optimal responses in real time based on existing knowledge and materials. Organizations can choose either structure or combine both depending on their operational needs. By reducing variation in response quality, shortening training periods, and relieving the burden on supervisors, UKABU has been adopted by 15 major enterprises across industries including finance, telecommunications, staffing, manufacturing, and retail.
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