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This is a tool that allows for centralized management and easy creation and use of various manuals that can change depending on check items and situations. - View videos, images, and text on one screen - Automatically create manuals' flows and Q&A with AI It makes things easier for both administrators and users of the manuals!
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"UKABU" is an AI-powered real-time conversation support platform that helps enterprises standardize and optimize customer interactions across contact centers, sales, and customer support teams. Unlike tools that analyze conversations after the fact, UKABU supports operators in real time — surfacing the right guidance, information, and next actions during the conversation itself, eliminating hesitation on the floor. UKABU offers two operational structures on a single platform: 【Features】 ■ UKABU Flow: Design conversation flows in advance to standardize response quality across the organization. Ideal for compliance-sensitive interactions and essential scripting. ■ UKABU Auto: AI automatically surfaces relevant information from knowledge bases and manuals in real time. Easy to get started — just upload your files. ■ UKABU Sheet: Real-time reference for product and store master data. Designed for technical support and store contact centers. ■ Security: ISO/IEC 27001 certified, two-factor authentication, IP address restriction supported. Flow and Auto can be used separately or combined, depending on your operational needs. Adopted by 15 major enterprises across finance, telecommunications, staffing, manufacturing, and retail. *For more details, please refer to the PDF document or feel free to contact us.
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