Resolving paint import troubles due to strengthened regulations in China! Acting as a local procurement agent with expertise gained from chemical sales.
<<Customer's Concern>> Company F, which manufactures industrial machinery in Japan and has a track record of sales to China, needed "repair" paint purchased domestically to maintain the equipment sold locally. However, they were troubled by the inability to import it due to regulatory issues in China. They contacted us after viewing our agency's export and import achievements on our website. <<Proposed Solution until Resolution>> Since importing the specified paint was not possible, we collaborated with our Shenzhen office to inquire with a Japanese manufacturer that has a local presence in China about products that are equivalent to domestic ones and can be color-matched. They introduced us to alternative products that could be procured locally. Although the specified color from Company F had no manufacturing record in China, we sent a color sample to the manufacturer to assess the feasibility of color matching. After determining the schedule and cost for delivery, we presented this to Company F, who agreed and placed a formal order. <<Customer Feedback>> With the successful delivery to the specified location, we received feedback such as, "There are still similar cases, so we would like to request your assistance next time," and "I had no concerns about payments within China and felt completely at ease asking for your help."
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<<Customer's Concern>> Company F, which manufactures industrial machinery in Japan and has a track record of sales to China, needed "repair" paint purchased domestically to maintain the equipment sold locally. However, they were troubled by the inability to import it due to regulatory issues in China. They contacted us after seeing our track record of agency export and import on our website. <<Proposal for Resolution>> Since importing the specified paint was not possible, we collaborated with our Shenzhen office to inquire with a Japanese manufacturer that has a local presence about products that are equivalent to domestic ones and can be color-matched. They introduced us to alternative products that could be procured locally. Although Company F's specified color had no manufacturing record in China, we sent a color sample to the manufacturer to assess the feasibility of color matching. After determining the schedule and cost for delivery, we presented this to Company F, who agreed and placed a formal order. <<Customer Feedback>> With the successful delivery to the specified location, we received feedback such as, "There are still similar cases, so we would like to ask for your help again next time," and "I had no concerns about payments within China and felt completely at ease asking for your assistance."
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"Bringing smiles to our customers' workplaces" This is one of our missions. As specialists, we have addressed the expectations and concerns raised by our customers in the industrial sector, solving various problems using the know-how we have cultivated. Utilizing this expertise, we assist in optimizing your work processes and addressing issues related to painting defects as coordinators for improving work environments. We hope to share many case studies of the problems we have solved with everyone and be of assistance. Please feel free to consult with us.
Company information
Since its establishment in 1958, the company has focused on industrial paints and fine chemical products. In 1964, it established Minami-Shin Custom Co., Ltd. (now CC-G Co., Ltd.) as a research factory, where it accumulated knowledge and built expertise in specialized areas by using its own products. This accumulated know-how has been recognized, leading to an expansion of the market throughout Nagano Prefecture, while simultaneously, customer requests have become increasingly diverse. The fine chemical sector, including industrial chemicals and chemical products, has evolved to include high-tech materials such as electronic materials, as well as efficient production and recycling systems to handle them. The establishment of a consistent supply system for hazardous and highly toxic materials, as well as the addition of functions for paint color matching, has also been driven by customer needs. Additionally, in response to requests from local customers, the company has ventured into construction fields utilizing chemical methods and chemical construction materials, demonstrating an advisory function from a comprehensive perspective that differs from traditional trading companies.
