[BPRescue Case Study] How to Reduce Unchanging Overtime Hours?

[Case study materials available] Team overtime has become the norm! We will introduce a case where visual management optimized the effective operating rate and improved operational inconsistencies.

We will introduce a case study of problem-solving using Duépion's business efficiency consulting service, "BPRescue." Overtime had become the norm, leading to a vicious cycle of increasing overtime costs and team members not staying. Despite new hires, training hours were consuming resources, resulting in increased overtime. By utilizing BPMN to visualize operations, we discovered that overtime varied by team. We reduced redundancy between teams and established a support system, optimizing effective operating rates and improving the "unevenness" of operations. [Case Overview] ■Challenges - Overtime had become the norm, leading to increased overtime costs and a vicious cycle of team members not staying. - Despite new hires, training hours were consuming resources, resulting in increased overtime. ■Solution - By utilizing BPMN to visualize operations, we discovered that overtime varied by team. - By establishing a support system, we optimized effective operating rates and improved the "unevenness" of operations. ★You can view the adoption case materials for this service by downloading the PDF below.

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