AI-OCR [DX Suite Implementation Case] SoftBank Corp.

Reduced approximately 200 hours of work time per month, improving operational efficiency! After implementation, it became possible to complete tasks with just one person!

We would like to introduce a case study of SoftBank Corp., which has achieved efficiency in call center operations by implementing "AI-OCR" and "RPA." The company was manually entering 6,000 forms received each month with a team of 10 people, and due to the handling of personal information, the services that could be implemented were limited. After the implementation, it became possible to complete the process with just one person, and by reviewing the business processes, the introduction of cloud services also became feasible. 【Case Overview】 ■Before - Manual entry of 6,000 forms received each month by 10 people - Limited services that could be implemented due to handling personal information ■After - Process can now be completed by one person - By reviewing business processes, the introduction of cloud services has also become possible *For more details, please refer to the PDF document or feel free to contact us.

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