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  6. <Free Download> Customer Journey Map Useful for UI/UX Research

<Free Download> Customer Journey Map Useful for UI/UX Research

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last updated:Nov 15, 2022

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A big reveal of templates useful for UI/UX research and strategic design! Frameworks used in management, marketing, sales, product planning, and development.

Do you know about the "Customer Journey Map," a framework used to visualize the "user journey" for analyzing user challenges? By organizing the process of user purchasing behavior through perspectives such as actions, thoughts, and emotions, we can extract the challenges and demands users face in each situation and discover their needs. ★ Currently, we are offering a free 【(with examples) Customer Journey Map Template】 that is helpful for starting UX! Please feel free to download it! (Visit the dedicated site via the link below) ◆ We solve the following concerns! - We spent money to create a website, but it’s not leading to customer acquisition... - We can’t differentiate ourselves from competitors and can’t think of a solution to declining sales... - We don’t know how to resolve stagnant sales within a limited budget... ⇒ At our company, Rio, we support our clients in solving their challenges through "strategy design based on UX research" and "website creation optimized through UI research." * We have also achieved a 170% increase in page visit users and a 199% increase in catalog requests! The materials are currently available for download in PDF format.

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<Free Download> Customer Journey Map Useful for UI/UX Research

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  • Related Link - https://designalpha.jp/knowledge/ux/cjm/#cv_cjm

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< About Our Company Rio > At our company Rio, we offer a UI/UX design service called "DESIGN α." We often receive inquiries from clients who say, "I want to attract customers through my website, but I don't know how." With DESIGN α, we clarify where users learn about products and services and what their purpose is for visiting the website through UX research. Based on this analytical data, we design a consistent strategy to create a website that is user-friendly and achieves business goals. We provide proposals tailored to your requests, challenges, and budget, so please feel free to contact us. < That's Why We're Chosen! Rio's UX Research + Strategy Design > ● Continuous research conducted from before to after production ● Customized research without waste ● Consistent strategy design * Additionally, we also introduce project case studies related to website UI/UX improvements, SEO measures, and UX research plus strategy design. You can view these in the materials available for PDF download or check them out on our official website below. https://designalpha.jp/project/

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< Our Project Achievements in Rio > Pamouna Co., Ltd.: Website Renewal Achieved a 170% increase in page visit users and a 199% increase in catalog requests! ◆ Purpose of Recruitment - Support in customer acquisition through improvement of website information design - Clarification of value and proposition ◆ Services Provided: UX Research + Strategy Design - Market/Competitive Research - Ethnographic Research - User Interviews - Persona/Empathy Maps - Customer Journey Maps - Strategy Design UI Research + Website Production - Heuristic Evaluation - Requirements Definition - Wireframes - Usability Testing - UI Design - CMS Implementation - Production/Development (Agile) ◆ Results After Website Renewal - Overall website visit users increased by 143% - Repeat users of the website increased by 136% - Catalog requests increased by 199% - Number of Instagram hashtags increased by 174% - Page visit users for product categories increased by 170% - Transition rate from product categories to store search increased by 16.3 points

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UI/UX Design [DESIGN α (Design Alpha)] Service Introduction

UI/UX Design [DESIGN α (Design Alpha)] Service Introduction

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UI/UX Design [DESIGN α (Design Alpha)] Website Renewal Case Study Introduction

UI/UX Design [DESIGN α (Design Alpha)] Website Renewal Case Study Introduction

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IT/Telecommunications

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Our company focuses on six business areas: Web Services, ICT Services, Education Services, UX Strategy Services, Consulting Services, and Solutions Services. We analyze and solve the challenges your website faces from various perspectives and angles, supporting you in leveraging them for your business. We also handle projects that are difficult for other companies and offer one-stop ordering services. Please feel free to consult with us.

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