Salesforce maintenance, operation, and in-house development support services
Salesforce operation, maintenance, and stabilization support services
For support in the operation and maintenance of Salesforce, please consult with the leading company, Circlace Inc.
Our company provides support not only for the initial implementation of Salesforce but also for its maintenance, operation, and in-house development support. While responding to our customers' requests, we propose the "shortest distance" to achieve their business goals. To that end, we focus on maintaining flexibility and stability from the initial implementation to the addition of features, proposing implementations that maximize the use of Salesforce's "standard features" without unnecessary programming development. Additionally, by utilizing our integrated digital communication platform "Circlace," we facilitate communication and task management with our customers, enabling the visualization of knowledge and the accumulation and sharing of know-how necessary for achieving "in-house development," which is the first step towards digital transformation (DX). 【Service Features】 ■ Industry-leading track record: Support for 1,000 companies (including spot support) ■ "Standard features" first: Ensuring efficient and stable operations ■ Visualization and knowledge management: Utilizing the platform *For more details, please download the PDF document and feel free to contact us.
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basic information
**Salesforce Operation and Maintenance Support System** ■ System Administrator Dispatch: Rely on us for daily operations and utilization consultations *We address concerns such as:* - There is no dedicated system administrator - I want to delegate daily operations - I want to consult immediately when issues arise - I want to discuss surrounding knowledge as well - I want help organizing challenges and accompanying me to solutions ■ Remote Team Support: Professional support for a fixed monthly fee *We address concerns such as:* - I want someone to handle part of my operations - I want advice on maximizing the use of Salesforce - I want to make operations more efficient - I want hands-on training for our unique settings and implementation methods - I want to hold a regular meeting once a month ■ Remote System Administrator Support: For lonely system personnel *We address concerns such as:* - I want to secure a consultation point in case of emergencies - I want to internalize operations in the future - I want to learn the tips for operation and stabilization - I want explanations of help article content - I want a textbook for Salesforce operators *For more details, please download the PDF document and feel free to contact us.*
Price information
Remote system administrator support starts at 100,000 yen per month (initial costs required separately). Please feel free to consult with us first. We will provide you with an appropriate plan based on your needs.
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Applications/Examples of results
*For more details, please download the PDF materials and feel free to contact us. *If you are unsure about the actual support or would like to experience the response of our staff, please join our individual consultation sessions at "Salesforce Utilization Consultation Room @ Circlace," which we hold for free every month. Since these sessions are held individually for each company, you can consult us about any concerns with peace of mind. For more information, please check our event page or contact form. Our staff will guide you on how to apply. (Consultation session target products: Sales Cloud, Service Cloud, Account Engagement (formerly Pardot))
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Company information
The name "Circlace" incorporates the word "circle" with the desire to contribute to a sustainable circular society. A key means to create a circular society is "DX (Digital Transformation)." However, it is also true that many organizations and companies still remain at "D (Digital)." We want to talk about "X (Transformation)" rather than "D (Digital)." What we want to discuss with our customers and employees is "X (Transformation)." Why is DX necessary? Why must we transform now? We are a company proposing essential DX for the upcoming era of Society 5.0. Leveraging the experience and know-how we have cultivated since our inception, we provide end-to-end support from consulting on Salesforce to design, development, maintenance, operation, and internalization, helping to achieve "true customer success" that leads our customers' businesses to success.
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