[Success Case in Equipment and Machinery Manufacturing] Improving Business Efficiency with IT Tools
Visualizing unified information! Introducing a case where activity transformation became possible after deepening customer understanding.
We would like to introduce a case study of the implementation of the 'e-Sales Manager Remix Service Edition' provided by Softbrain Corporation to a brewing plant manufacturer. The challenge was that customer information, which serves as the basis for the delivered equipment, was not centrally managed, making it time-consuming to verify information and understand past repairs and modifications to the equipment. After implementation, various information related to the delivered equipment is reflected, allowing for a shift in activities based on a deeper understanding of the customer. 【Visualizing Centralized Information】 ■ Single Input ■ Multi Output *For more details, please refer to the PDF document or feel free to contact us.
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Company information
Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.