[Use Case] Tonkatsu Shop Submenu Delivery

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last updated：Oct 27, 2023

SOCIAL ROBOTICS

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Automation of delivery for menu items other than the main tonkatsu! A case of sales increase compared to the previous year.

We would like to introduce a case where SOCIAL ROBOTICS Co., Ltd. implemented their indoor general-purpose mobile robot "BUDDY" for the delivery of sub-menu items at a tonkatsu restaurant. To address the labor shortage, the robot was introduced with the goal of automating the delivery of items such as cabbage, miso soup, and beer, in addition to the main tonkatsu menu. After the implementation, sales increased compared to the previous year, as reported in newspapers and other media. 【Case Overview (Excerpt)】 ■ Implementation Period/Number of Units: August 2023, 1 unit ■ Purpose of Implementation: Addressing labor shortage ■ Implementation Goal: Automating the delivery of items other than the main tonkatsu menu ■ Items Transported: Cabbage, miso soup, beer, etc. ■ Operating Environment: Approximately 40-seat restaurant ■ Achievement Rate: Not measured *For more details, please refer to the PDF document or feel free to contact us.

Related Link - https://social-robotics-japan.com/product/factoryc…

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【Other Case Summary (Excerpt)】 ■Cost-effectiveness: Not measured ■Additional effects: Sales increase compared to the previous year due to media coverage such as newspapers ■Number of support visits: 5 visits (re-mapping and resolution of frequent obstacle detection points) ■Issues encountered: Frequent obstacle detection, etc. ■Environmental challenges and solutions: - Due to narrow waiting areas where robots could not enter, the waiting area was shifted - In L-shaped stores, automatic avoidance caused the robot to swing back and forth like a pendulum, so avoidance prohibition was implemented *For more details, please refer to the PDF document or feel free to contact us.