Case studies of introduction in game centers (wireless devices, transceivers, intercoms)

Strengthen collaboration among staff to enable efficient responses.

We propose a solution! It will lead to improved operational efficiency! Case study of implementation at a game center ｜ WED-NO-001 / Wedge Original Low-Power Transceiver 【Benefits of Implementation】 ■ Smooth handover of customer interactions When called by a customer while working, you can contact another staff member and hand over the interaction. ■ Communication without worrying about noise You can use an earphone microphone to communicate without being disturbed by surrounding noise. ■ Easy information sharing between floors You can share information on the spot with staff on a different floor without having to move. 【Before Implementation (Challenges)】 - There were times when it was difficult to hand over to other staff when called by another customer during customer service. - It was challenging to manage with a small number of staff during busy times, such as weekends. 【After Implementation (Improvements)】 - Business communications have become smoother, allowing for customer service without keeping customers waiting. - Even with fewer staff, operations have become smoother with the use of intercoms.

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