Visitor counting solution to optimize visitor management
【About Ueno Zoological Garden】 Ueno Zoological Gardens, located in Taito-ku, Tokyo, is known as the first zoo in Japan and has been popular with many citizens and tourists since it opened in 1882. The zoo is home to a wide variety of animals, the "Panda Forest," where visitors can see giant pandas, is particularly popular. The annual number of visitors exceeds several million, making the Ueno area a major destination for both domestic and international tourists. 【Challenge】 ◾Ueno Zoo, Japan’s oldest zoo located in Tokyo, faced challenges in managing visitor safety and crowd control following the reopening after a temporary closure due to the COVID-19 pandemic. ◾While limiting entrance numbers with tickets helped, the zoo needed a better way to monitor real-time crowd density inside the park to ensure visitor safety and manage congestion effectively. 【The Solution】 ◾Ueno Zoo implemented a cloud-based visitor counting solution, which was already in use at other facilities managed by the Tokyo Zoological Park Society. ◾This system provided real-time tracking of visitor numbers across the zoo’s two main zones, allowing staff to manage crowd flow and ensure safety. ◾It also enabled the zoo to gather important data like average visitor stay times, which helped in the planning and optimization of visitor routes and overall zoo operations.
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【The Result】 ◾The system allowed the zoo to monitor real-time congestion, helping them communicate crowd levels via social media and improve on-site visitor guidance. ◾The data also provided insights into peak times, average visitor dwell time, and seasonal trends, allowing the zoo to tailor their operations accordingly. ◾Future plans include using this data to enhance visitor experiences, manage crowd flow more efficiently to encourage exploration of the entire park. *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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Since our founding in 1966, we have developed the first original system for counting people and vehicles, and these systems have been adopted at more than 100,000 locations in Japan and overseas in a variety of facilities, including department stores, shopping centers, commercial facilities, public facilities and event venues. Our unique image recognition technology providing the highest level of accuracy for cameras, detects and counts persons individually, providing our customers with reliable traffic data of visitors, passers-by, peel-off rate, dwell in a specific area and more to be used for their operational strategies.
