[Manual Improvement Case] Mitsubishi Heavy Industries, Ltd.

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last updated：Apr 24, 2025

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Promote the creation and operation of a system to develop user-friendly manuals!

We would like to introduce a case regarding the improvement of manuals for engineers at Mitsubishi Heavy Industries, Ltd. The company faced challenges with the usability of the manuals, as the volume was too large, making it difficult to find the necessary information. As a result of the improvements, there has been significant enhancement in the clarity of the manuals, the adequacy of information, and the ease of finding information. [Case Overview] ■Challenges - Various expressions and terminology were used, making it difficult to read. - We wanted to efficiently produce manuals not only in Japanese but also in English and Spanish. ■Effects - We have been able to proceed with efficient production, resulting in cost reduction effects in manual maintenance. *For more details, please download the PDF or feel free to contact us.

Related Link - https://www.science.co.jp/case/mhps-3/manual/

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【Introduction Process】 ■ First, analyze the current situation through evaluation analysis ■ Present evidence for manual improvement ■ Skill enhancement and retention through manual production seminars ■ Implementation of standardization, including the establishment of templates and rules for retention ■ Improve searchability and revision frequency through the division of manuals into volumes *For more details, please download the PDF or feel free to contact us.