What are the causes and countermeasures for not following the instruction "Please process in this order"?

basic information

Proposal for a Solution | Video Education that Helps Understand the Meaning of "Order" through Experience is Effective While work instructions and verbal explanations can convey "in this order," it is often difficult to communicate what defects or rework may occur if that order is broken. In this context, a video teaching material that compares "correct order" vs. "incorrect order" and shows the differences in results is effective. With videos, you can intuitively convey elements such as: ● How parts become unprocessable when the process is done incorrectly ● How skipping a step leads to dimensional deviations and quality defects ● Communicating "why it must be in that order" through storytelling By understanding it as a personal matter with "I see, this is what happens," a sense of "awareness to adhere" is cultivated.

Price information

Introduction Steps | How to Start Video Education to Eliminate Order Mistakes STEP 1 | Identify Common Order Mistakes on Site and Their Impact We will conduct interviews and inventory to determine "where," "what kind of order mistakes," and "how they impact." STEP 2 | Create a Story of the Causes and Effects, and Produce the Video We will produce customized videos tailored to the workpieces and processes (live-action + animation format). STEP 3 | Incorporate into Education and Reinforce Through Repeated Viewing We will establish a system for regular re-viewing, such as for new employee training, on-the-job training, and monthly reviews.

Price range

P3

Delivery Time

Applications/Examples of results

Introduction of Success Stories | By Communicating the "Reasons to Protect," Order Mistakes Decreased by 50% In a mid-sized metal processing company, there were repeated issues with new employees making mistakes in processing order across multiple steps. Even after carefully explaining the significance of each process, complaints such as "I didn't hear that" and "I forgot" continued to arise. Therefore, an educational video was introduced that presented actual processing mistakes and their impacts in a storytelling format. As a result: - Defective products due to order mistakes decreased by over 50% within two months of implementation. - New employees commented, "I really understood why it has to be in this order." - The educational content was standardized, eliminating differences in how it was communicated by on-the-job training (OJT) instructors. By conveying not just "how to do it" but also "why it should be done that way," a proactive attitude of checking and paying attention became established in the workplace.

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