Training to develop communication skills that prevent new employees from halting operations due to their inability to report, contact, and consult.

basic information

Proposal for Solutions | Understanding the "Necessity" and "Methods" of Reporting, Communicating, and Consulting through Video While reporting, communicating, and consulting is often said to be "a given for professionals," it can be surprisingly unclear for newcomers when, to whom, what, and how to communicate. An effective approach to this is "video scenario training" that recreates reporting, communicating, and consulting situations. For example: ● Show the difference between a delayed report and an immediate report through a story ● Clearly explain "why reporting, communicating, and consulting is necessary" and "how to convey information" ● Role-play scenarios within the video for "timing to approach," "ways to communicate," and "how to handle difficult conversations" This helps newcomers understand that reporting, communicating, and consulting is not just a rule, but an action that protects themselves and those around them.

Price information

Introduction Steps | Incorporating Reporting, Communication, and Consultation as a "System" into Education STEP 1 | Identify situations in the field where miscommunication in reporting, communication, and consultation is likely to occur Specifically, identify situations that have led to the escalation of accidents or mistakes. STEP 2 | Create a story from those situations in a video format, visualizing how the outcomes change with or without reporting, communication, and consultation The structure conveys emotions, actions, and results realistically, enhancing the sense of ownership among participants. STEP 3 | Integrate into new employee training, on-the-job training, daily morning meetings, etc., to promote habitual practice Through the repetition of videos, prompts, and practical application, we will establish the "ability to communicate."

Price range

P3

Delivery Time

Applications/Examples of results

Introduction of Success Cases | New Employees' "Communication Skills" Established Through Reporting and Consultation Videos, Leading to Reduced Troubles At a certain resin processing manufacturer, even when new employees noticed defects or equipment abnormalities, they often missed the timing to report or consult, resulting in significant rework and process stoppages. To address this, video content incorporating specific examples of reporting and consultation was introduced. By contrasting both failure and success cases, employees learned about the "results brought about by differences in behavior." As a result: ● The average reporting time for defects was reduced from 2 hours to 15 minutes. ● There was an increase in "early consultations" from new employees, leading to smoother collaboration with supervisors. ● The rate of preventing the escalation of troubles improved by over 30% within three months of implementation. By not only knowing how to communicate but also understanding the significance of communication, reporting and consultation became rooted as a "culture of execution."

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