Explanation Document: "Approach and Practice for Addressing Quality Defects Caused by Non-compliance with Procedures"

Introducing the factors that lead to non-compliance with standard procedures and effective methods for improvement. The survey results regarding the causes of human error are also included.

The background of quality defects occurring in various industries and business types has a significant commonality: the "failure to adhere to standard operating procedures" such as daily business rules and basic work procedures. This document introduces survey results indicating that approximately 40% of human errors on-site were due to non-compliance with procedures. It discusses factors that lead to misinterpretations and explains effective methods for everyone to correctly understand and maintain these procedures. If you are facing issues such as "rules not being followed on-site" or "inability to thoroughly implement basic actions," please make use of this resource. [Contents] ■ Three causes of quality defects ■ The proportion of "non-compliance with procedures" among human errors ■ Causes of non-compliance with procedures and specific countermeasures *For more details, please refer to the document. Feel free to contact us as well.

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