[Case Study] Telephone Answering Service for Small and Medium-sized Enterprises

In emergencies, we will respond flexibly, such as making a forwarding call instead of contacting via email!

We would like to introduce a case study on the implementation of a telephone answering service for small and medium-sized enterprises. Have you ever experienced situations like "I can't answer calls while on the move or in meetings" or "someone has to come to the office just to answer the phone"? Our service sorts out sales calls and unnecessary calls, allowing us to respond only to essential inquiries from customers and business partners. Furthermore, with our telephone answering service that includes call forwarding after answering, you can connect to each responsible person as if you were using an internal line, whether working in the office or remotely. For employees who are overwhelmed with work or are not good at handling phone calls, the important yet time-consuming task of answering calls can even be a reason for leaving the job. Outsourcing phone reception tasks can also improve the work environment. 【Challenges】 - Forwarding office calls to mobile phones, making it impossible to answer calls while on the move or in meetings - Requiring someone to come to the office just to answer the phone - The burden of phone handling is disproportionately placed on some employees - Relocating the office to accommodate business growth, incurring construction costs each time *For more details, please refer to the related links or feel free to contact us.

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