[Smart at Reception Case Study] Hands Corporation

Towards free address implementation, reception to "smart at reception"! Design and usability are the key factors.

We would like to introduce a case study of the implementation of the reception system "Smart at reception" at Hands Corporation, which sells useful daily goods for living throughout Japan. With the transition to a free-address system at the headquarters, we have been advancing the operation of the cloud IT phone service "Dialpad" and adopted this system that can be integrated. Customers can easily search for employees from an iPad placed at the reception, allowing for reception without having to dial phone numbers. Additionally, we were able to resolve issues such as "the text is too small and hard to read" that arise from paper internal phone directories. 【Case Overview】 ■ Challenges - Implementation of a reception system that can be integrated with the IT phone service "Dialpad" due to the transition to a free-address system within the company. ■ Deciding Factors for Implementation - The UI is sophisticated. - Internal directories can be easily modified online. *For more details, please download the PDF or feel free to contact us.

Entrance and exit control system