【Smart at Reception Case Study】San-ei Corporation

Notifications to Microsoft Teams via UniTalk integration. Achieving free-addressing due to office relocation and the abolition of fixed phones.

We would like to introduce a case study where the reception system "Smart at reception" was implemented at San-ei Co., Ltd., which is engaged in publishing businesses such as automobile magazines and fashion magazines. During the COVID-19 pandemic, as telecommuting became established and the reduction of office size and the promotion of free address systems progressed, approximately 30 fixed telephones were abolished. In response to the challenge of losing the internal phone function at the reception, this system, which can be linked with UniTalk, was adopted. When visitors check in using an iPad, the Teams app of the responsible department members rings simultaneously through UniTalk, allowing reception operations to be carried out smoothly even in a free address environment. [Case Overview] ■ Challenges - Reception response after the abolition of fixed telephones due to the implementation of free address systems - The issue of delivery personnel and suppliers being unable to contact employees directly ■ Key Factors for Implementation - Capability to link with UniTalk - Installation completed simply by preparing an iPad without the need for construction - Reliability as a SoftBank-related company *For more details, please refer to the related links or feel free to contact us.

Entrance and exit control system