Shortening work hours through on-site skills developed in BPO operations and efficiency improvements using generative AI!
We would like to introduce our generative AI support service for the field, "GENBA AI." Depending on the industry, business type, work content, and company situation, we customize the usage in the field. We offer three courses: E-Learning, Training/Study Sessions, and Consulting/Development, catering to everything from basic knowledge to advanced full orders. We support operational efficiency through the use of generative AI, reducing writing time to less than one-third, data analysis to report creation time by half, and completing meeting minutes within five minutes after the meeting ends. 【Course List】 ■ E-Learning (Basic Knowledge to Beginner) - Can be taken in short sessions of under 5 minutes - Chat support from experts ■ Training/Study Sessions (Intermediate/Field Utilization) - Available on-site or online ■ Consulting/Development (Advanced/Full Order) - Executed through the flow of issue identification → goal setting → development *For more details, please download the PDF or feel free to contact us.
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basic information
【Customization on Site (Partial)】 ■for Sales - Research and investigation (customers, market, competitors) - Streamlining negotiation preparation / Refining proposal content ■for Human Resources - Creation of Q&A and chatbot for applicants - Creation and analysis of job advertisements ■for Call Centers - Creation of talk scripts - Recording talks, transcription, analysis *For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Case Study: Reduction of Working Hours】 ■ In the case of a sales employee, approximately 25% reduction in working hours - Reduction of overtime - Support for other projects - Development of new businesses - Shifting from being overwhelmed with personal tasks to enhancing company and team profits *For more details, please download the PDF or feel free to contact us.
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Company information
Since its establishment in 1975, our company GROP has been engaged in outsourcing, as well as staffing and recruitment services, telemarketing, shipping services, office services, and more. For example, we handle a series of operations that function in the background of mail order and e-commerce businesses. Our services provide one-stop support for various tasks such as order processing, payment, picking, and delivery. We take a multifaceted approach to our clients' challenges, including human resources, and we back them up with our extensive track record and diverse range of services.
