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  6. [Case Study] Daikin Industries, Ltd. | #Salesforce

[Case Study] Daikin Industries, Ltd. | #Salesforce

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Salesforce / Sales Cloud / Experience Cloud

last updated:May 12, 2026

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Building an optimized Salesforce new integration environment as one team.

Daikin Industries had already implemented Salesforce, but they excessively customized the existing environment by relying on the vendor, leading to issues such as decreased speed, increased operational costs, and difficulties in self-management, prompting them to plan for a replacement. Actby participated from the requirements definition stage, handling everything from organizing, designing, verifying, and releasing the functions to be migrated from the current environment in a seamless manner. They were also involved in the operational phase of the new integrated environment, addressing new requests and challenges, and providing support for daily operational tasks.

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[Case Study] Daikin Industries, Ltd. | #Salesforce

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  • Related Link - https://actbe.co.jp/clients/interview-6/

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As a professional in the digital domain, our company utilizes design and technology to support our clients' digital transformation and solve management challenges. Each individual holds a belief as a creator and a businessman, and we will engage in manufacturing with the correct business perspective. Please feel free to contact us if you have any requests.

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