Beyond formal compliance audits. Supporting motivation enhancement at the site and organizational revitalization through "reflective reviews together."
The audit of the management system is not merely a place to uncover defects or unilaterally determine pass or fail; it is a valuable opportunity for the organization itself to proactively reflect on the effectiveness of its past activities. Because auditors only have contact a few times a year, an approach that uses an objective "common standard" and supports the on-site personnel in taking the lead in voluntary improvements is essential. From the opening meeting, we will thoroughly adopt the attitude of "reflective auditing together," supporting personnel with appropriate questions to help them positively recognize improvement opportunities within the organization. Presenting "good points" that carefully evaluate the efforts and processes accumulated since the last audit fosters a sense of relief and accomplishment in the audited organization, pushing them toward genuine organizational revitalization and increased motivation. The full article detailing the audit process that draws out the motivation of the on-site personnel through careful dialogue and shares insights directly linked to business development is published in the catalog. Please download the materials and check it out.
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