Introducing a case study on breaking away from managing over 10,000 lines in Excel and centralizing sales and support management!
We would like to introduce a case study of the implementation of "F-RevoCRM" at Nippon Computer Co., Ltd. The company was managing customer information using Excel files saved in a shared folder, but as the data exceeded 10,000 rows, the performance issues became noticeable. After the implementation, they started with managing customer companies, project management, and activity management, achieving visibility in sales progress. They are now expanding its use to support operations as well. [What you can learn from this article] ■ The background of moving away from Excel management with over 10,000 rows ■ Reasons for choosing F-RevoCRM and comparison points with Salesforce ■ "Essential perspectives" to consider when selecting tools ■ Operational strategies for maintaining stable operation of F-RevoCRM for 10 years ■ Examples of customizations utilizing the flexibility of F-RevoCRM *You can view the detailed content of the article through the related links. For more information, please download the PDF or feel free to contact us.
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*You can view the detailed content of the article through the related link. For more information, please download the PDF or feel free to contact us.*
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*You can view the detailed content of the article through the related link. For more information, please download the PDF or feel free to contact us.*
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We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.
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