Significantly improved the inefficient reporting and analysis tasks, achieving smooth information sharing within the company!
We would like to introduce a case where a bedding manufacturer implemented "F-RevoCRM." At the company, the method of submitting store daily reports was via fax, which placed a significant burden on aggregation, making it difficult to analyze the sales situation of the stores and utilize it for expanding sales channels and customer service training. After the system was implemented, the visibility of the store daily reports improved with a list display, making analysis easier, and the management team was able to understand the situation on the ground in real-time. [Challenges Before Implementation] ■ The method of submitting store daily reports was via fax, which placed a significant burden on aggregation. ■ It was difficult to grasp overall sales. ■ The sales situation of the stores was not being analyzed to utilize for expanding sales channels and customer service training. *For more details, please download the PDF or feel free to contact us.
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[Results and Effects After Implementation] ■ The content to be reported in the store daily report has become clear. ■ The visibility of the store daily report has improved with a list display, making analysis easier. ■ Internal information sharing has become smoother, enabling accurate instructions. *For more details, please download the PDF or feel free to contact us.*
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Company information
We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.
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