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  6. How to use a telephone answering service like a "secretary"

How to use a telephone answering service like a "secretary"

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last updated:Sep 02, 2026

CUBE電話代行サービス
CUBE電話代行サービス
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Call forwarding, message taking, internal transfer, and responses tailored to your schedule. We provide flexible phone support like a secretary.

When you think of a telephone answering service, don't you have the image of "just answering the phone and asking for a name and contact information"? My Team108 can provide flexible phone support tailored to your office's schedule and requests, just like a secretary in the same office. 【What My Team108 Can Do】 - When the person in charge is out, we can take messages by saying, "Would you like me to pass on a message?" - Confirm the caller and the purpose before transferring the call to the person in charge (transfer after answering). - Change responses and wording according to the day's schedule, such as meetings or outings. - Sort reports based on the purpose or the caller. If you are unable to answer the phone, we will report the call details, including the purpose, via email or chat. We support phone handling as a member of your office team, not just by answering calls. CUBE's telephone answering service balances improved operational efficiency with enhanced customer service capabilities.

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イプロスTOPマイチーム.png

How to use a telephone answering service like a "secretary"

イプロスTOPマイチーム.png
イプロスTOPマイチーム.png
  • Related Link - https://myteam108.jp/

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basic information

【Our Features】 - Operators are full-time employees with over six months of training and certification (Secretary Certification + Telephone Response Skill Certification) - Extensive experience in handling calls for professional services - Able to communicate return times according to the schedule - Call reports can be sent via email as well as Slack, Chatwork, LINE, LINEWORKS, Google Chat, and Microsoft Teams - Privacy Mark certified

Price information

It is available for custom order. We will provide a quote based on your preferences, so please feel free to contact us.

Delivery Time

P3

※The delivery date may vary depending on the quantity of the manual. Please feel free to contact us.

Applications/Examples of results

Many IT companies are using our services. Small-scale call center and telephone answering service <Usage Plans> Personal Plan: 15,000 yen per month (excluding tax) Standard Plan: 30,000 yen per month (excluding tax) Bilingual Personal Plan: 15,000 yen per month (excluding tax) *Please feel free to contact us for more details.

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CUBE Telephone Agency Service Overview

CUBE Telephone Agency Service Overview

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Company information

CUBE電話代行サービス

CUBE電話代行サービス

Service Industry

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Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.

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