Because it is a telephone answering service that handles important customer information, we are thorough in information management, including acquiring the P Mark and receiving calls at our own center.
In telephone answering services, we handle important information such as customers' names, contact details, and inquiry contents. Therefore, when choosing a service, it is essential to check the management system for personal information. CUBE Telephone Answering Service, which operates My Team108, has obtained the Privacy Mark (P Mark) and is committed to the proper management of personal information. [System for Safe Use] - Obtained Privacy Mark (P Mark) - Operators receive calls within our own center - Operators are qualified full-time employees - Conduct training on the Personal Information Protection Management System (P Mark) - A two-device system for one staff member, with separate PCs for CTI and operations Because we provide a service that handles important calls and information, we are committed to information management from both human and system perspectives. With My Team108, we support the creation of an environment where you can confidently entrust your telephone responses.
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basic information
【Our Features】 - Operators are full-time employees and certified holders (Secretary Certification + Telephone Response Skill Certification) who have received more than six months of education and training. - Return times can be communicated according to the schedule. - Reporting of incoming call content can be done via Slack, Chatwork, LINE, LINEWORKS, Google Chat, and Microsoft Teams, in addition to email. - Privacy Mark certification obtained.
Price information
It is available for custom order. We will provide a quote based on your preferences, so please feel free to contact us.
Delivery Time
P3
※Delivery dates may vary depending on the quantity of the manual. Please feel free to contact us.
Applications/Examples of results
We are utilized by small and medium-sized enterprises, individual business owners, and professionals who want to handle phone calls at their offices with care and accuracy. Small-scale call center and telephone answering service. <Usage Plans> Personal Plan: 15,000 yen per month (excluding tax) Standard Plan: 30,000 yen per month (excluding tax) Bilingual Personal Plan: 15,000 yen per month (excluding tax) *Please feel free to contact us for more details.
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Company information
Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.
