It's not just about the company name, personal name, and subject! We support accurate information sharing with the person in charge through careful listening and confirmation by repetition.
Have you ever found it difficult to know what to prepare when returning a call with just the information that "there was a call from Mr./Ms. ○○"? At My Team108, we carefully listen to the caller's details and purpose and report them to the appropriate person. [Examples of information gathered and reported during a call] - Company name, name, contact information (basic) - Details of the inquiry or purpose of the call - Any messages for the person in charge and whether a callback is requested - The urgency of the situation as conveyed by the customer - Confirmation of the information gathered by repeating it back The details of the call will be reported to the person in charge via your preferred method, such as email or chat. By organizing and sharing the necessary information, the person in charge can prepare for the callback with a clear understanding of the call's content. Trust My Team108 for not only receiving and reporting calls but also for thoughtful phone handling that considers subsequent tasks.
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basic information
【Our Features】 - You can communicate your return time according to your schedule. - Reporting of incoming call content can be done via Slack, Chatwork, LINE, LINEWORKS, Google Chat, and Microsoft Teams, in addition to email. - Operators are full-time employees who have received over six months of training and hold qualifications (secretarial certification + telephone response skill certification). - Privacy Mark obtained. - An English support plan is available, handled by Japanese operators who have passed a native skill check.
Price information
You can use it as a custom order. We will provide a quote based on your preferences, so please feel free to contact us.
Delivery Time
P3
※The delivery date may vary depending on the quantity of the manual. Please feel free to contact us.
Applications/Examples of results
We are utilized by small and medium-sized enterprises, individual business owners, and professionals who want to prioritize customer and client interactions. Small-scale call center and telephone answering service <Usage Plans> Personal Plan: Starting from 15,000 yen per month (excluding tax) Standard Plan: Starting from 30,000 yen per month (excluding tax) Bilingual Personal Plan: Starting from 15,000 yen per month (excluding tax) *For more details, please feel free to contact us.
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Company information
Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.
