Five preparation items to check before introducing a telephone answering service. Let's organize the response content and reporting methods to aim for a smooth start of operations.
When introducing a telephone answering service, do you ever wonder, "What should I prepare?" or "How much should I decide in advance?" To smoothly implement telephone answering, it is important to organize your company's phone response in advance. 【Five things to prepare before implementation】 - How to introduce your company name and basic response methods (outgoing calls? away from desk? forwarding after answering?) - A list of your company's representatives' names and phone numbers - How to share daily schedules for each representative, such as when they are out or in meetings - The destination and method for sending call reports (email, chat, etc.) - Organizing frequently asked questions At My Team108, operators will respond to calls as part of your company based on the details you specify in advance. By combining necessary functions such as forwarding after answering, schedule management, and issue-specific responses, you can create a telephone service tailored to your company's operations.
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basic information
【Our Features】 - You can communicate your return time according to your schedule. - Reporting of incoming call content can be done via Slack, Chatwork, LINE, LINEWORKS, Google Chat, and Microsoft Teams, in addition to email. - Operators are full-time employees who have received over six months of training and hold qualifications (Secretary Certification + Telephone Response Skills Certification). - Privacy Mark obtained. - An English support plan is available, provided by Japanese operators who have passed a native skill check.
Price information
You can use it as a custom-made service. We will provide a quote based on your preferences, so please feel free to contact us.
Delivery Time
P3
※The delivery date may vary depending on the quantity of the manual. Please feel free to contact us.
Applications/Examples of results
We are utilized by small and medium-sized enterprises, individual business owners, and professionals who want to prioritize their interactions with customers and clients. Small-scale call center and telephone answering service <Usage Plans> Personal Plan: From 15,000 yen per month (excluding tax) Standard Plan: From 30,000 yen per month (excluding tax) Japanese-English Personal Plan: From 15,000 yen per month (excluding tax) *For more details, please feel free to contact us.
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Company information
Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.
