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  6. Sales support for industrial equipment | Acquiring maintenance and update negotiations from clients

Sales support for industrial equipment | Acquiring maintenance and update negotiations from clients

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last updated:Oct 25, 2026

ドンピシャマーケティング
ドンピシャマーケティング

We have secured a business meeting for maintenance and updates with a company using the equipment we provided. We will accept consultation requests before they call us when something breaks.

Acquire business meeting appointments for maintenance and updates from companies using the equipment supplied. Donpisha Shukyaku® compiles the confirmed maintenance scope and update candidates into an email announcement and landing page, designing a flow to progress consultation requests into business discussions, all on a performance-based support model. The equipment supplied years ago is still likely operating in the customer's factory. However, the next contact usually comes when something breaks. [When a breakdown occurs, they are overwhelmed with repair arrangements] They become rushed with urgent repair responses and lack the time to leisurely discuss updates. Proposals for updates are hard to reach customers who are busy with repairs. Customers may postpone updates because they are unclear about what to ask, when, and whom to ask regarding the still-functioning equipment. [Provide a reason to request consultation before it breaks] The confirmed maintenance response scope from your company. Candidates to consider when contemplating updates. Information they should prepare for consultation. By conveying this in advance, customers can request meetings for maintenance and updates at a non-urgent stage. Your company can also schedule business discussions without waiting for repair calls.

    Management consultant/Small business consultant
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Sales support for industrial equipment | Acquiring maintenance and update negotiations from clients

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basic information

【Steps to Acquire Business Meeting Appointments】 1. Outline the Scope of Maintenance Support We will communicate only the scope that has been confirmed by your company in terms that the customer can understand. This is to avoid promising support beyond the written scope. 2. Confirm Candidates and Conditions for Updates We will verify the candidates and conditions that can be presented as materials for consideration. Only those that have been confirmed by your company will be included in the guidance. 3. Organize Necessary Information for Consultation We will ensure that the customer can prepare the model and usage conditions before applying. This is to make the meeting more specific from the start. 4. Create Email Guidance and Landing Page Emails to companies using the equipment will be concise, with detailed scope and candidates available on the landing page. This is to facilitate internal discussions for the customer. 5. Design the Flow to Advance Applications to Business Meetings When an application is received, we will decide who from maintenance or sales will handle it and when to schedule the meeting. 【Exclusions】 Guidance that concludes a replacement is necessary, predictions of failures, and implementation of inspections or construction. 【Target and Scope】 Industrial equipment manufacturers and sales companies that have previously supplied equipment. The responsibilities for distribution and ongoing operations, as well as costs, will be determined before the contract.

Price information

It is a performance-based compensation model that considers orders and payments as achievements. The fee rate, target transactions, applicable period, and costs related to production and operation will be determined before the contract.

Delivery Time

Please contact us for details

※For details, please contact us. We will check and adjust the target products, the status of the list, and the scope of production and operation.

Applications/Examples of results

【For acquiring appointments from such companies】 - Companies that are still using equipment that was delivered years ago - Companies that have requests for repairs but have not discussed updates - Companies that do not have maintenance contracts and have not been in contact for a while - Companies where the person in charge of the equipment has changed, and no one knows the circumstances of the delivery 【Frequently Asked Questions】 Q. Will this pressure customers to replace their equipment? A. No. We will present the confirmed maintenance scope and update candidates, allowing customers to decide whether to consult with us. Q. I haven't narrowed down the update candidates yet. A. We will show what we can confirm. The comparison of candidates can be done during the meeting. Q. Is there a performance fee once a business appointment is made? A. The performance fee applies to orders and payments. The rate and applicable transactions, as well as the handling of production and operational costs, will be determined before the contract. 【Please let us know during the consultation】 The target equipment, the number of companies using the equipment, and the delivery period, as well as the current contact point for maintenance and updates. A list of contact details is not required for the first time. If there are records indicating the delivery period, it will help determine the order of guidance.

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ドンピシャマーケティング

ドンピシャマーケティング

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Donpisha Marketing Co., Ltd. is a group of experts specializing in improving customer acquisition and recruitment numbers. We create landing pages that effectively convey the usage scenarios and conditions of your products. By combining email notifications to your prospective customer list with advertising operations, we streamline the process from inquiries to business negotiations. Landing page creation, notifications to house lists, and advertising operations. We will inquire about your current sales structure and budget to propose necessary measures. We will provide information on the scope and costs of production and operations before the contract.

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