What are the four areas of CRM utilization? Solving the challenges of marketing, sales, and support.
"F-RevoCRM" is a low-cost, flexible, open-source customer management system (integrated CRM) that can be customized easily. It is characterized by its ability to handle four areas: marketing, sales support, sales management, and maintenance support. By centralizing the management of acquired lead information, visualizing progress using the project module, streamlining the entire process from estimate creation to invoice issuance, and centralizing inquiry response history, it also improves operational efficiency. Even when the responsible person changes, it is easier to maintain quality, and it provides comprehensive support from the stage of building relationships with customers. 【Features】 ■ Low-cost and flexible customization ■ Centralized management of four areas from marketing to maintenance support ■ Improved operational efficiency through centralized management of acquired lead information and inquiry history ■ One-month free trial available (no restrictions on standard features) *For more details, please refer to the related links or feel free to contact us.
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basic information
【Specifications】 ■ Open-source customer management system (integrated CRM) ■ Project module features (status registration for initial visits, proposals, contract negotiations, etc.) ■ Inquiry management through ticket registration ■ Phone integration (CTI) and portal features ■ 1-month free trial (no restrictions on standard features) *For more details, please refer to the related links or feel free to contact us.
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Applications/Examples of results
【Purpose】 ■Acquisition of new customers and management of lead information (Marketing) ■Visualization of progress for each project and sharing of activity history within the team (Sales Support) ■Management of transactions from estimate creation to invoice issuance (Sales Management) ■Inquiry response and after-sales support services (Maintenance Support) *For more details, please refer to the related links or feel free to contact us.
Company information
We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.