Discoveriez Features
Creation of master data including core system integration and multi-channel collaboration is also possible!
We would like to introduce the features of 'Discoveriez' that we handle. It includes "Incident Management: Registration of Reception Information and Customer Information," as well as "Approval Workflow" and "Aggregation Analysis and Reporting." Additionally, there are features such as the "Risk Sensor," which displays similar cases based on specific conditions, and the "Email Notification" function, which automatically sends emails to stakeholders. 【Feature List】 ■ Incident Management: Registration of Reception Information and Customer Information ■ Approval Workflow (Management of Approval Status) ■ Aggregation Analysis and Reporting (Cross-tabulation, CSV Output, Report Output, Portal) ■ Risk Sensor ■ Master Creation (including integration with core systems) ■ Multi-channel Integration (CTI, Email, Chat, BI Tools, etc.) *For more details, please refer to the PDF document or feel free to contact us.
- Company:ジーネクスト
- Price:Other