We have compiled a list of manufacturers, distributors, product information, reference prices, and rankings for Utilization support services.
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Utilization support services Product List and Ranking from 79 Manufacturers, Suppliers and Companies | IPROS GMS

Last Updated: Aggregation Period:Sep 30, 2026~Oct 27, 2026
This ranking is based on the number of page views on our site.

Utilization support services Manufacturer, Suppliers and Company Rankings

Last Updated: Aggregation Period:Sep 30, 2026~Oct 27, 2026
This ranking is based on the number of page views on our site.

  1. ジェムコ・コーオペレーションズ 本社 Tokyo//Service Industry
  2. Power Management Tokyo//others
  3. マスパック Osaka//Other manufacturing
  4. 4 プラネット Tokyo//IT/Telecommunications
  5. 5 Suntex Co., Ltd. Shizuoka//Industrial Electrical Equipment

Utilization support services Product ranking

Last Updated: Aggregation Period:Sep 30, 2026~Oct 27, 2026
This ranking is based on the number of page views on our site.

  1. Paper display (paper fixture) - hanger type マスパック
  2. All about the "Emergency Stop Switch": From safety standards to selection, installation, and maintenance. オルブライト・ジャパン
  3. Support service for visualizing and utilizing specialized knowledge and expertise for the telecommunications industry. ジェムコ・コーオペレーションズ 本社
  4. 4 Email & Chat Audit AI "KIBIT Eye" FRONTEO
  5. 4 Support service for visualizing and utilizing specialized knowledge and expertise for urban development. ジェムコ・コーオペレーションズ 本社

Utilization support services Product List

181~210 item / All 257 items

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[For IT Development] Service for Eliminating Dependency on Specific Individuals and Supporting the Utilization of Expertise

Eliminate the personalization of code and turn individual technical skills into team assets. We support the utilization of knowledge in the development field.

In the field of IT development, the black-boxing of code and design philosophies that can only be understood by specific engineers poses challenges that lead to decreased development efficiency and maintainability. To share code assets across the entire team and build a sustainable development framework, it is essential to formalize individual tacit knowledge and create a system for its organizational utilization. Our service supports the maximization of the value of code assets while eliminating dependency on specific individuals and enhancing engineers' expertise. 【Usage Scenarios】 - Analysis and standardization of legacy code that relies on specific personnel - Documentation of design philosophies and decision-making criteria of senior engineers - Efficient transfer of technology to junior engineers and streamlining of code reviews 【Benefits of Implementation】 - Reduction of development risks and improvement of maintainability due to reduced dependency on individuals - Stabilization of development speed through technical sharing within the team - Transformation of engineers' expertise into organizational competitiveness

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating the dependence on individuals in formulation development for cosmetics manufacturing and utilizing knowledge.

Standardize the process of formulation development. We will capitalize on experienced insights and establish a stable product development system.

In the cosmetics manufacturing industry, there is a demand for rapid and accurate formulation development to meet diversifying needs. Particularly when the intuition and tips based on the experience of skilled researchers become personalized, there is a risk of prolonged development periods and variations in quality. This service supports the standardization of the formulation development process by organizing and formalizing the tacit knowledge from the development field, thereby helping to establish a stable product development system. 【Usage Scenarios】 - Elimination of variations caused by personalization in formulation development - Standardization of the development process reflecting the judgment criteria of skilled researchers - Accurate transfer of formulation procedures to younger researchers 【Benefits of Implementation】 - Stabilization of development operations through the formalization of tacit knowledge - Uniformity of the development process by eliminating personalization - Strengthening of the organizational development system through the utilization of expertise from specialized personnel

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for standardization of inspection criteria and utilization of knowledge for automotive parts.

Eliminate the personalization of the inspection process. Formalize the criteria for skilled judgment and establish a stable quality management system.

In the automotive parts industry, maintaining high quality standards and ensuring the accuracy of judgments in the inspection process are essential. In particular, inspections that rely on the experience and intuition of skilled workers carry the risk of variability in judgments by personnel and the personalization of quality control. This service supports the standardization of inspection criteria and the establishment of a stable quality management system by organizing and formalizing the tacit knowledge from the manufacturing site. 【Usage Scenarios】 - Elimination of variability in judgments due to the personalization of the inspection process - Standardization of inspection processes that reflect the judgment criteria of skilled workers - Accurate transfer of inspection procedures to younger workers 【Effects of Implementation】 - Stabilization of inspection operations through the formalization of tacit knowledge - Uniformity of quality management processes by eliminating personalization - Strengthening of organizational quality maintenance systems through the utilization of expertise from specialized personnel

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating dependency on specific individuals in equipment maintenance for semiconductor manufacturing equipment and utilizing expertise.

Transforming the maintenance know-how of skilled workers into organizational assets. Creating a system for the inheritance of technology that supports stable operation of equipment.

In semiconductor manufacturing equipment companies, the increasing miniaturization and complexity of devices have led to a reliance on the experience and intuition of skilled workers in maintenance operations, which has become a challenge. A maintenance system that depends on specific operators can lead to prolonged equipment downtime and risks to quality, making the standardization of technology and smooth knowledge transfer essential. This service supports the transfer of technology to younger engineers and the establishment of an organized maintenance system by organizing and formalizing the criteria for judgment held by skilled workers. 【Usage Scenarios】 - Preventing the disruption of maintenance technology due to the retirement of skilled workers - Standardizing equipment maintenance that can only be handled by specific operators - Streamlining maintenance education for younger engineers and building a system 【Effects of Implementation】 - Accelerating the inheritance of maintenance technology through the formalization of tacit knowledge - Stabilizing equipment operation by eliminating dependence on specific individuals - Strengthening the organizational capability of the maintenance team through the redesign of specialized roles

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating the personalization of mold adjustments and utilizing knowledge for automotive parts.

Transforming skilled workers' mold adjustment techniques into organizational assets. Creating a system that balances quality stability and technology succession.

In the automotive parts industry, the advanced skills of skilled workers in mold adjustment are essential for the stable supply of high-quality products. However, when the adjustment work relies on individual intuition and experience, the retirement of skilled workers can lead to a break in technology, and variations in quality by operators pose a risk to productivity. This service supports the smooth transfer of technology to younger workers and the stabilization of quality across the organization by visualizing and formalizing the criteria for mold adjustment. 【Usage Scenarios】 - Prevention of a break in mold adjustment technology due to the retirement of skilled workers - Standardization of adjustment processes that depend on specific operators - Efficiency in training younger workers in mold adjustment 【Benefits of Implementation】 - Acceleration of technology transfer through the formalization of tacit knowledge - Stabilization of the production process by eliminating the personalization of mold adjustment - Strengthening organizational capabilities through the redesign of the roles of specialized personnel

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating the personalization of equipment maintenance and utilizing expertise for medical device manufacturing.

Transforming the maintenance know-how of skilled workers into organizational assets. A system for inheriting technology that supports stable operation and quality maintenance in medical device manufacturing.

In the medical device manufacturing industry, strict traceability in the manufacturing process is required to ensure the safety and reliability of products. In particular, accurate records of maintenance history and the condition of manufacturing equipment are extremely important from a quality management perspective. However, when maintenance work relies on the experience and intuition of skilled workers, there is a risk of variability in work records and delays in the transfer of technology, which can hinder the maintenance of traceability. This service supports the establishment of an organized maintenance system by formalizing the maintenance judgment criteria of skilled workers, thereby enhancing the standardization of maintenance tasks and the transparency of records. 【Usage Scenarios】 - Accurate recording of maintenance history through the standardization of maintenance work - Prevention of disruption in maintenance technology due to the retirement of skilled workers - Efficiency in maintenance education for younger engineers and establishment of a system 【Effects of Implementation】 - Acceleration of the transfer of maintenance technology through the formalization of tacit knowledge - Stabilization of equipment operation and maintenance of quality by eliminating dependence on individuals - Strengthening the organizational capability of the maintenance team through the redesign of the roles of specialized personnel

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating the dependence on individuals in equipment maintenance for automotive parts manufacturing and utilizing expertise.

Transforming skilled workers' maintenance know-how into organizational assets. Creating a system for inheriting technology to prevent line stoppages.

In the automotive parts manufacturing industry, stable operation of manufacturing equipment is essential to accommodate small-batch production of various types and high-quality standards. In particular, a maintenance system that relies on the experience and intuition of skilled workers poses a risk of equipment troubles when specific operators are absent, leading to delays in recovery and potential line stoppages. This service supports the smooth transfer of technology to younger engineers and the establishment of an organized maintenance system by organizing and formalizing the judgment criteria for equipment maintenance held by skilled workers. 【Usage Scenarios】 - Preventing the disruption of maintenance technology due to the retirement of skilled workers - Standardizing equipment maintenance that only specific operators can handle - Streamlining maintenance education for younger engineers and building a system 【Benefits of Implementation】 - Accelerating the inheritance of maintenance technology through the formalization of tacit knowledge - Stabilizing equipment operation by eliminating dependency on specific individuals - Strengthening the organizational capability of the maintenance team by redesigning the roles of specialized personnel

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating the personalization of equipment maintenance and utilizing knowledge for chemical plants.

Transforming the know-how of skilled workers into organizational assets. Creating a system for the inheritance of technology that supports stable equipment operation.

In the chemical plant industry, advanced maintenance techniques based on the experience and intuition of skilled workers are required to operate complex manufacturing equipment safely and stably. In particular, a maintenance system that relies on specific workers can lead to delays in responding to unexpected troubles and pose risks to quality maintenance. This service supports the smooth transfer of technology to younger engineers and the establishment of an organizational maintenance system by organizing and formalizing the maintenance criteria held by skilled workers. 【Usage Scenarios】 - Preventing the disruption of maintenance technology due to the retirement of skilled workers - Standardizing equipment maintenance that can only be handled by specific workers - Streamlining maintenance education for younger engineers and building a system 【Benefits of Implementation】 - Accelerating the inheritance of maintenance technology through the formalization of tacit knowledge - Stabilizing equipment operation by eliminating reliance on specific individuals - Strengthening the organizational capability of the maintenance team through the redesign of specialized roles

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Clean room equipment: Support service for eliminating dependence on specific individuals in equipment maintenance and utilizing knowledge.

Transforming the maintenance know-how of skilled workers into organizational assets. Creating a system for the inheritance of technology that supports the stable operation of clean rooms.

In the cleanroom equipment industry, where advanced environmental maintenance management is required, there are many situations where maintenance of manufacturing equipment relies on the experience and intuition of skilled workers, making the transfer of technology an important issue. A maintenance system that depends on specific operators poses risks of prolonged equipment downtime and a decline in the quality of environmental maintenance. This service supports the smooth transfer of technology to younger engineers and the establishment of an organized maintenance system by organizing and formalizing the judgment criteria for maintenance held by skilled workers. 【Usage Scenarios】 - Prevention of disruption in maintenance technology due to the retirement of skilled workers - Standardization of equipment maintenance that can only be handled by specific operators - Efficiency in maintenance education for younger engineers and establishment of a system 【Effects of Implementation】 - Acceleration of the inheritance of maintenance technology through the formalization of tacit knowledge - Stabilization of equipment operation by eliminating dependence on specific individuals - Strengthening of the organizational capability of the maintenance team through the redesign of the roles of specialized personnel

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating the personalization of equipment maintenance and utilizing knowledge for precision machined parts.

Transforming skilled workers' maintenance know-how into organizational assets. Creating a system for the inheritance of technology that supports the stable operation of component processing equipment.

In precision machining parts manufacturing, proper maintenance management of manufacturing equipment is required to maintain machining accuracy and improve production efficiency. In particular, optimizing the timing of parts replacement is essential to prevent unexpected stoppages and stabilize quality. However, a maintenance system that relies on the experience and intuition of skilled workers can hinder the transfer of technology, leading to prolonged downtime and risks to quality maintenance. This service supports the smooth transfer of technology to younger engineers and the establishment of an organized maintenance system by formalizing the maintenance criteria held by skilled workers. 【Usage Scenarios】 - Preventing the disruption of maintenance technology due to the retirement of skilled workers - Standardizing equipment maintenance that can only be handled by specific operators - Clarifying the criteria for determining parts replacement timing and educating younger staff 【Benefits of Implementation】 - Accelerating the inheritance of maintenance technology through the formalization of tacit knowledge - Stabilizing equipment operation by eliminating dependence on specific individuals - Strengthening the organizational capability of the maintenance team through the redesign of specialized personnel roles

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating dependency on individuals in equipment maintenance for industrial robots and utilizing expertise.

Transforming the maintenance know-how of skilled workers into organizational assets. Creating a system for inheriting technology that supports the stable operation of robots.

In the maintenance field of industrial robot manufacturers, there are many situations where the experience and intuition of skilled technicians are relied upon for operational log analysis and complex maintenance, making the transfer of technology an important issue. A maintenance system that depends on specific workers can lead to prolonged downtime and risks to quality maintenance. This service supports the smooth transfer of technology to younger engineers and the establishment of an organizational maintenance system by organizing and formalizing the judgment criteria held by skilled workers. 【Usage Scenarios】 - Preventing the disruption of maintenance technology due to the retirement of skilled workers - Standardizing maintenance that can only be handled by specific workers - Streamlining maintenance education for younger engineers and building a system 【Effects of Implementation】 - Accelerating the inheritance of maintenance technology through the formalization of tacit knowledge - Stabilizing equipment operation by eliminating dependence on specific individuals - Strengthening the organizational capability of the maintenance team by redesigning the roles of specialized personnel

  • Management consultant/Small business consultant
  • Other contract services
  • Other services
  • Utilization support services

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Support service for eliminating the personalization of equipment maintenance for agricultural machinery and utilizing expertise.

Towards stable operation of automatic harvesters. We will formalize the maintenance know-how of skilled technicians to support the transfer of technology.

In the agricultural machinery industry, maintaining the operational rate of automatic harvesters and rapid fault diagnosis are essential. Especially during the limited harvest period, machine downtime directly affects the yield, making it crucial to establish a stable maintenance system that does not rely on the experience of skilled technicians. Inadequate maintenance and delays in diagnosis pose the risk of prolonged downtime. This service supports the smooth transfer of technology to younger technicians and the establishment of an organizational maintenance system by organizing and formalizing the maintenance criteria held by skilled workers. 【Usage Scenarios】 - Preventing the disruption of maintenance skills due to the retirement of skilled workers - Standardizing maintenance that can only be handled by specific operators - Streamlining maintenance education for younger technicians and building a system 【Effects of Implementation】 - Accelerating the inheritance of maintenance skills through the formalization of tacit knowledge - Stabilizing equipment operation by eliminating reliance on specific individuals - Strengthening the organizational capability of the maintenance team through the redesign of specialized roles

  • Management consultant/Small business consultant
  • Other contract services
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  • Utilization support services

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For the Production Management Department! Streamlining instruction management with automatic organization of QR codes for production instruction sheets.

Automate the distribution of files such as production instructions with QR code digitalization solutions! It also improves the efficiency of searching related data when production plans change.

The "HGQR Auto Printer / HGQR Auto Generator" is a solution that automatically generates forms with QR codes from Word/Excel or CSV data, streamlining the digitization and organization of documents. By combining it with "HGPscanServPlus," it automatically renames files and sorts folders based on QR code information after scanning, eliminating manual sorting errors. Simply printing from your usual Word/Excel will automatically recognize the template and generate forms with QR codes. 【Features】 ■ No sorting errors: Automatic sorting through QR code recognition ■ Zero manual work: File organization is completed just by scanning ■ Reduced workload: Saves time searching for documents through automatic processing with QR code recognition ■ No operational changes needed: Just select the printer driver for regular Word/Excel printing ■ Customizable: Up to 100 types of templates can be set *For more details, please download the catalog or feel free to contact us.

  • Document and Data Management
  • Other services
  • Utilization support services

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Development and Market of Electronic Paper: Flexibility and Next-Generation Applications

★ An explanation of the latest trends in electronic paper technology and market that you won't hear anywhere else! ★ Japan's first Delta Electronics and Bridgestone's next-generation electronic paper strategy!

Speaker Part 1: Masashi Kubota, Manager, Display Technology Group, Delta Electronics, Inc. Part 2: Kazuo Tanuma, Director, Electronic Paper Development and Technology Department, Bridgestone Corporation Target Audience: Researchers and personnel interested in electronic paper devices Venue: Tokyo Chuo Ward Industrial Hall, 4th Floor, Meeting Room 4 [Tokyo, Chuo Ward] Approximately a 5-minute walk from Bakurocho Station on the Toei Shinjuku Line or JR Sobu Rapid Line Date and Time: June 28, 2011 (Tuesday) 13:00-15:45 Capacity: 30 people *Please apply early as there may be a rush of applications. Participation Fee: 54,600 yen (tax included, lunch included, including text costs) for up to 2 people from one company *Tech-Zone members who apply by June 14 will receive an early bird discount price of 51,450 yen (for up to 2 people from one company) ◆ When applying for the early bird discount, please select “1 person (early discount)” or “2 people (early discount)” in the participant registration. ◆ Point discounts are not applicable to the early bird discount price. When using the point discount service, it will only apply to applications at the regular price. ◆ For additional applications from the same corporation, an additional fee of 23,100 yen per person will be charged.

  • Company:AndTech
  • Price:10,000 yen-100,000 yen
  • Technical Seminar
  • Utilization support services

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"Just by making a phone call," you can clock in and out! Attendance management app.

"Perfect management of paid leave" - Excelling in industries where attendance management is challenging! In addition to the usual time clock functions, you can easily clock in and manage attendance just by making a phone call.

Do you have any concerns regarding attendance management like these? ■ I want to accurately manage the attendance hours of temporary staff... ■ I want to accurately manage the attendance hours of salespeople who often go directly to clients... ■ I want to make attendance management easy to perform even while out of the office... ■ I want to manage paid leave appropriately... etc. Our app allows you to clock in with a simple phone call, even when you are out of the office, in addition to the usual clocking functions. It is used by companies that want to clock in attendance for temporary staff and salespeople who go directly to clients "easily" and "accurately." Moreover, not only attendance management, but we can also add various functions according to the needs of our users, such as managing paid leave. Examples: Paid leave management, payroll calculation, shift management, etc. If you are struggling with attendance management or are considering implementation while keeping costs down, please feel free to consult with us. *For more details, please refer to the PDF document or feel free to contact us.

  • Company:SMB
  • Price:Other
  • SFA/Sales Support System
  • Utilization support services

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Toshiba IT Services "After Support Outsourcing"

【For manufacturing industry manufacturers!】Toshiba IT Services' after support and customer support to solve maintenance issues.

Toshiba IT Services provides after-sales support on behalf of manufacturers for IT equipment, mechanical devices, and IoT devices after their sale. 【We solve the following problems for manufacturers!】 ■ We receive maintenance-related calls day and night, making it difficult to focus on core business... ■ Different companies are entrusted with maintenance in different regions, leading to inconsistent skills and complaints from customers. Additionally, it is challenging to provide nationwide training every time a new product is sold... ■ In a tough price competition, it is necessary to propose added value that competitors do not offer... ■ We want to expand our equipment nationwide, but the lack of bases and personnel for after-sales support (maintenance) is a significant obstacle... *For more details, please refer to the PDF document or feel free to contact us.

  • Other services
  • Utilization support services

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Toshiba IT Services "After Support Outsourcing"

Solving post-sale concerns for manufacturing equipment! Supporting manufacturing companies with after-sales support available 24/7, 365 days a year nationwide.

Toshiba IT Services has been engaged in maintenance operations since 1961, boasting nearly 60 years of experience and receiving numerous maintenance contracts from manufacturers and trading companies. Our experienced technicians provide quick, one-stop support for a multi-vendor environment, covering everything from IT equipment to mechanical devices. We efficiently support our customers 24/7, 365 days a year, from our strategically located bases across Japan, from Hokkaido to Okinawa. 【We solve the problems of manufacturers, trading companies, and distributors!】 ■ We receive frequent after-sales support calls at all hours, making it difficult to focus on core business... ■ Different companies are contracted for maintenance in different regions, leading to inconsistent skills and complaints from customers. Additionally, training nationwide for new products every time is quite challenging... ■ In the midst of fierce price competition, there is a need for value-added proposals that competitors do not offer... ■ We want to expand our equipment nationwide, but the lack of bases and personnel makes after-sales support (maintenance) a significant obstacle... *For more details, please refer to the PDF document or feel free to contact us.

  • Other services
  • Utilization support services

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[Case Study of Partner Maintenance Service] Shibaura Vending Machine Co., Ltd.

We want to mitigate risks with multiple maintenance systems! Here is an example of creating a positive cycle in business.

We introduced the "Partner Maintenance Service" to Shibaura Vending Machine Co., Ltd., which handles everything from the design, manufacturing, sales, to maintenance of vending machines and automatic sales machines. The company faced the challenge of wanting to mitigate risks with multiple maintenance systems. Having a help desk staffed with personnel who have on-site experience provided significant support, leading to the selection of our service. After implementation, it created a positive cycle in their business. They expressed expectations for future expansion nationwide and for addressing new areas and models. 【Case Overview】 ■ Shibaura Vending Machine Co., Ltd. ■ Vending machine manufacturing industry ■ Challenge: Wanted to mitigate risks with multiple maintenance systems ■ Result: Created a positive cycle in business *For more details, please refer to the PDF document or feel free to contact us.

  • Other services
  • Utilization support services

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Training and Human Resource Development Support Services

Practical training by instructors well-versed in the IT field!

Our company provides a comprehensive range of services to collaboratively solve our clients' challenges, from consulting services to support the development of human resource training plans, to training for DX and IT personnel, and on-the-job training (OJT) support services to apply what has been learned in the field. As for training, we offer over 50 types of curricula, delivered by instructors with extensive practical experience in their respective fields, who convey key insights and know-how from a practical perspective. In particular, our curriculum includes a significant amount of time for exercises using themes close to real-life examples, aiming to provide training that participants can immediately apply when they return to their workplaces. 【Service Contents】 ■ Training (Open Courses, In-house) ■ Individual Coaching One on One ■ Workshops focused on practical themes ■ Human Resource Development Consulting (Support for Creating Human Resource Development Plans, Manager Development)

  • others
  • Utilization support services

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I'm looking for a partner who can support me in utilizing generative AI.

[Consulting for Manufacturing Industry] Total support from idea creation to development!

Our company offers a comprehensive and phased "AI New Business Consulting Service" tailored to meet the business needs of our clients. Are you facing challenges such as "looking for a partner who can consistently support us from the stage of business idea generation to system development and implementation" regarding the business utilization of generative AI? We provide total support for this challenge, from generating business ideas using generative AI to market analysis, prototype development, and system development. [Service Details] ■ Business Idea Generation ■ Market Analysis ■ Prototype Development ■ System Development *For more details, please refer to the related links or feel free to contact us.

  • Other services
  • Utilization support services

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Product/System Help Desk Service

Our company will handle the help desk for the products and systems developed and sold by your company!

We offer a "Product/System Help Desk (Technical Help Desk)" that allows your development and sales personnel to focus on their core business by entrusting us with their support needs, while providing satisfactory assistance to customers and users. Please also utilize it as a primary reception point during your personnel's telework promotion. 【Features】 ■ Wide range of user support ■ IT experts available ■ Flexible system not bound by time ■ Adaptable responses *For more details, please download the PDF or feel free to contact us.

  • Other information systems
  • Utilization support services

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Data Scientist Development Support Service

By using customer data, we aim to efficiently enhance practical analytical skills.

We offer training services provided by data scientists who understand the business environment. With implementation in a short period and regular advisory support, we help develop human resources that can be immediately effective. Please feel free to contact us if you have any requests. 【Service Details】 ■ Analysis Support - Creation of sample predictive models (one analysis theme and one model) - Conducting work report meetings: Explanation and discussion of work content (twice) - Skill transfer: Explanation of the details of the created analysis to the analysts Hands-on format is also available (once) ■ Advisory Support - Providing advice related to the analysis of the current theme and skill transfer content (four times) *For more details, please download the PDF or feel free to contact us.

  • Business Intelligence and Data Analysis
  • Utilization support services

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Help desk service

Extensive support contracting and a robust call center infrastructure.

We will serve as a "comprehensive consultation desk" that handles everything from the entire system and general office automation to support, repair reception, and maintenance arrangements, without being limited to a single product or role, utilizing a multi-vendor and multi-support approach. Our custom-made designs cater to the needs of client companies, specializing in small to medium-sized operations, from sharing with less than one seat to dedicated centers with 200 seats. We analyze business data and provide valuable reports. 【Features】 ■ One-stop service that consistently handles everything from reception to business processing ■ Flexible center design based on client company requests ■ Data analysis and report provision using call logs and CRM tools *For more details, please download the PDF or feel free to contact us.

  • Other services
  • Utilization support services

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Support service for visualizing and utilizing specialized knowledge and expertise for the automotive industry.

Accelerating the standardization of automobile design, supporting the organizational utilization of individual knowledge.

In the automotive industry, the advanced expertise and know-how of veteran engineers are essential for design standardization and quality improvement within complex design processes. However, this knowledge often relies on individual experience, making it difficult to share and utilize across the organization. Challenges such as the lack of progress in design standardization or the personalization of knowledge can lead to decreased development efficiency and variability in quality. Our service supports the creation of a system that transforms individual expertise into the organization’s intellectual assets, contributing to the promotion of design standardization and the overall enhancement of technical capabilities within the organization. 【Usage Scenarios】 - Challenges in knowledge transfer due to the retirement or relocation of veteran engineers - Formalizing tacit knowledge in the design process - Establishing and disseminating design standardization rules - Early empowerment of young engineers - Standardization and improvement of design quality 【Benefits of Implementation】 - Improved development efficiency through the promotion of design standardization - Stabilization and enhancement of design quality - Overall improvement of technical capabilities and smoother knowledge transfer within the organization - Sharing and utilization of previously personalized knowledge - Discovery of new design methods and areas for improvement

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Support service for visualizing and utilizing specialized knowledge and expertise for the retail industry.

Transforming individual expertise into intellectual assets that can be utilized by the organization.

In the retail industry, it is crucial to accurately capture customer needs and provide personalized services through the sharing of on-site experience and know-how. In particular, the tips for customer interaction, product knowledge, and troubleshooting experience that veteran employees possess are essential for improving the overall service level of the organization. If this tacit knowledge is not shared, there is a risk of decreased customer satisfaction and disparities in employee skills. Our service supports the creation of a system that transforms individual expertise into organizational knowledge. 【Usage Scenarios】 - Sharing customer service know-how among store staff - Standardization and support for acquiring product knowledge - Accumulation and sharing of complaint handling cases - Collection and dissemination of effective promotional ideas 【Benefits of Implementation】 - Deepening customer understanding and improving service quality - Enhancing employee skills and promoting development - Organizational utilization of previously individualized knowledge - Increasing customer satisfaction and improving repeat rates

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Aerospace Specialized Knowledge and Knowledge Visualization Utilization Support Service

Transforming individual expertise into intellectual assets that can be utilized by the organization.

In the aerospace industry, advanced expertise and strict adherence to safety standards are essential. In particular, the tacit knowledge possessed by veteran engineers and specialists with many years of experience, such as judgment criteria and know-how in design, manufacturing, and maintenance, is extremely important for accident prevention and quality maintenance. If this knowledge is not shared and utilized, and reliance is placed solely on individual experience, the risk of human error increases, making it difficult to maintain safety standards. Our expertise and knowledge visualization support service helps to formalize such organization-specific expertise and establish a system for sharing and utilizing it throughout the organization, thereby supporting the thorough adherence to safety standards and risk reduction. 【Usage Scenarios】 - Knowledge transfer due to the retirement or transfer of veteran engineers - Standardization of judgment criteria in complex design and manufacturing processes - Rapid information sharing and response during troubleshooting - Improvement of the accuracy of safety management regulations and operational manuals 【Benefits of Implementation】 - Reduction of human errors and enhancement of safety - Smooth knowledge transfer and efficiency in human resource development - Overall enhancement of the organization's technical capabilities and responsiveness - Strengthening of the quality management system and improvement of reliability

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【教育業界向け】専門知識・ナレッジ可視化活用支援サービス

教育現場の知見を、次世代を育む教材へ

教育業界では、長年の経験を持つ講師や専門家が持つ、実践的な知識やノウハウが、効果的な教材開発に不可欠です。特に、学習者の理解を深めるための具体的な指導法や、過去の成功・失敗事例から得られた知見は、教材の質を左右します。これらの貴重な知識が形式知化されずに個人のみに留まることは、教材の質のばらつきや、知識の継承における課題につながる可能性があります。当サービスは、教育現場に眠る専門知識を可視化し、組織全体で活用できる知的資産へと変える仕組みづくりを支援します。 【活用シーン】 ・ベテラン講師の指導ノウハウの体系化 ・特定の専門分野における教材開発 ・過去の教育事例からの学びの抽出 ・効果的な学習方法の共有 ・新人講師向けの研修教材作成 【導入の効果】 ・教材の質向上と均質化 ・知識継承の円滑化 ・研修効果の向上 ・教育ノウハウの標準化 ・新たな教育メソッドの開発促進

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Support service for visualizing and utilizing specialized knowledge and expertise for the advertising industry.

Transforming insights from the advertising industry into a power that accelerates organizational growth.

In the advertising industry, the unique ideas, market analysis experience, and deep understanding of clients possessed by individual creators and planners are key to excellent advertising production. However, if this valuable knowledge remains with individuals and is not shared and utilized across the organization, it can lead to missed opportunities for innovation and risks associated with personalized execution of tasks. Creating a system that allows the "insights" and "intuitions" of individuals to be utilized as intellectual assets for the entire organization is essential for the sustainable growth of the advertising industry. Our service provides comprehensive support to visualize the industry-specific expertise and transform it into knowledge that can be utilized within the organization. 【Utilization Scenarios】 - Planning new advertising campaigns - Considering effective approaches to target audiences - Learning from past successes and failures - Developing and enhancing the skills of young creators - Analyzing competitors and understanding market trends 【Effects of Implementation】 - Improvement in the quality and consistency of creativity - Streamlining the planning process - Sharing personalized know-how within the organization - Promoting the creation of new ideas - Strengthening the talent development cycle

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Support service for visualizing and utilizing specialized knowledge and expertise for the medical and healthcare sector.

Transforming individual expertise into intellectual assets usable by the organization.

In the medical and healthcare industry, judgments based on the advanced expertise and experience of doctors, nurses, and other professionals are essential for patient safety and appropriate treatment. Particularly in complex cases and rare diseases, the experience and intuition of individual experts significantly influence the determination of diagnoses and treatment plans. If this tacit knowledge is not shared and utilized, it may lead to variations in diagnoses and the loss of optimal treatment opportunities. Our expertise and knowledge visualization support service transforms the valuable knowledge held by individual experts into a form that can be utilized across the organization, contributing to the reduction of misdiagnosis risks and the improvement of healthcare quality. [Utilization Scenarios] - Sharing diagnostic criteria based on the experience of veteran doctors - Formalizing the judgment processes and key points in complex cases - Standardizing the latest medical knowledge and treatment methods - Effective knowledge transfer to young healthcare professionals - Analyzing and sharing near-miss cases to prevent medical accidents [Effects of Implementation] - Improved diagnostic accuracy and reduced risk of misdiagnosis - Correction of knowledge disparities among healthcare professionals - Strengthened collaboration in team-based healthcare - Continuous improvement of healthcare quality - Elevation of the overall healthcare level within the organization

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Support service for visualizing and utilizing specialized knowledge and expertise for the pharmaceutical industry.

Transforming expertise in new drug development within the pharmaceutical industry into the organization's intellectual assets.

In the pharmaceutical industry's new drug development process, advanced expertise and experience are essential. In particular, the know-how, judgment criteria, and insights gained from past trial and error possessed by veteran researchers and specialists during the research and development phase are crucial elements in increasing the success rate of new drug development. If there is no system in place to formalize and share the tacit knowledge, such as individual experiences and intuition, across the organization, the personalization of knowledge may progress, leading to delays and inefficiencies in development. Our expertise and knowledge visualization support service helps create a system that transforms individual expertise into the organization's intellectual assets to address these challenges. 【Utilization Scenarios】 - Sharing researchers' experiences and know-how in new drug development - Formalizing past cases and judgment criteria in the clinical trial process - Standardizing and inheriting the expertise of the quality control department - Organizing supporting information for application document preparation to regulatory authorities 【Benefits of Implementation】 - Increased efficiency and reduced duration of the new drug development process - Reduced risks in research and development - Enhanced technical and development capabilities across the organization - Promotion of the development of the next generation of talent - Resolution of knowledge personalization and realization of organizational knowledge management

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