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M-SOLUTIONS

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工場向け受付システム 工場向け受付システム
Smart at reception Smart at reception
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[Smart at Reception Implementation Case] Kagome Co., Ltd.

The key factor was 'immediate installation without the need for construction.' We revamped the reception system in line with the introduction of the cloud PBX, significantly reducing operational burdens.

We would like to introduce a case study of the implementation of the reception system "Smart at reception" at Kagome Co., Ltd., which is working to address various social issues through food. With the transition to a cloud-based PBX, the existing reception system became incompatible, prompting the consideration of a new reception system. This system was chosen as it met the three requirements: "mobile phone compatibility," "cloud service," and "easy installation." Two units were installed at the Nagoya headquarters and one unit at the Tokyo headquarters, operated using iPads with LTE connections. Previously, complex setup tasks were required using dedicated computers and USB memory, but with cloud management, remote configuration changes became possible, significantly reducing the workload. 【Case Overview】 ■Challenges - Transition to a reception system compatible with cloud PBX - Operational burden of configuration changes across multiple locations ■Deciding Factors for Implementation - Easy installation without the need for construction; can be used simply by placing it *For more details, please refer to the related links or feel free to contact us.

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[Smart at Reception Case Study] TKC Corporation

Simultaneous implementation at 62 locations nationwide. Realization of smartphone reception through ConnecTalk integration, enabling centralized management in the administration department.

We would like to introduce a case study of the implementation of the reception system "Smart at reception" at TKC Corporation, which provides information services to accounting firms and local public organizations. Amid the push for telework during the COVID-19 pandemic, it became necessary to review the main and reception phone lines, which could only be handled via fixed phones. We combined the cloud PBX "ConnecTalk" with this system and implemented it simultaneously across 62 locations nationwide. When visitors perform reception operations on an iPad, they are directly connected to the responsible person's smartphone via "ConnecTalk," eliminating the hassle of relaying calls. The ability to remotely maintain settings for all locations from a cloud management screen has also been highly praised. [Case Overview] ■ Challenges - The reception system's reliance on fixed phones hindered the promotion of telework. - Operational burden of managing reception settings for nationwide locations individually. ■ Results - Successfully eliminated the hassle of relaying calls. - Achieved reception support that is not bound by location. *For more details, please refer to the related links or feel free to contact us.

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What about integration with the groupware that you're interested in? Microsoft 365 edition.

Unmanned reception with iPad! Introducing the integration features of the unmanned reception system "Smart at reception" and "Microsoft 365."

I believe there are quite a few companies considering the introduction of an unmanned reception system for the purpose of business improvement. In that case, it would be important to confirm whether it can be integrated with the groupware you are currently using. This time, we will introduce the integration features with Microsoft 365 from Microsoft. *You can view the detailed content of the blog through the related link. For more information, please download the PDF or feel free to contact us.*

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Integration with groupware? Google Workspace edition

Introducing the features of the unmanned reception system "Smart at reception" from the perspective of integration with "Google Workspace."

In recent years, groupware equipped with the necessary tools for business has been increasingly moving to the cloud. Companies considering the introduction of new groupware, as well as those looking to replace their existing systems, are likely concerned about the integration with other systems they use internally. This time, we will introduce the features of the unmanned reception system "Smart at reception" from the perspective of its integration with Google’s cloud-based groupware "Google Workspace." *For more detailed information, please refer to the related links. For further details, you can download the PDF or feel free to contact us.*

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A thorough comparison of whether the company reception should be phone-based or use a reception system.

Is it necessary to install a phone at the company's reception? Focusing on telephone reception and reception systems, each will be explained.

In recent years, the way we work and how we interact with customers have been reevaluated, and the number of visits has also decreased. What used to be primarily conducted face-to-face has shifted online, and while some tasks can now be completed more quickly, there are likely many companies that find themselves confused by new systems and situations. Therefore, this time we will focus on telephone reception and reception systems, explaining each in detail. *For more detailed content of the blog, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

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A reception system that resolves the issue of being less aware of email and chat notifications.

Unmanned reception with iPad! Supports various means to connect phone, voice calls, chat tools, and email reception with staff.

The reception system "Smart at reception" allows visitors to either scan a QR code they received in advance with an iPad or select their destination. This will display a screen to notify the responsible person of their arrival. There are two methods to inform the responsible person of the visitor's arrival: "call," where the visitor speaks directly with the responsible person, and "notification," which can be done via email or chat tools. Smart at reception supports both calls and notifications, and it is also possible to perform both simultaneously. In either case, the visitor simply needs to press the "call" or "notify" button on the displayed screen. *For more details, you can view the related links on the blog. For further information, please download the PDF or feel free to contact us.*

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Unmanned reception with iPad: Supports both with and without appointments.

"Smart at reception" can handle both cases of having or not having an appointment.

Recently, an increasing number of companies are introducing non-contact reception systems as part of their infection control measures, leading to the automation of office receptions. Office visits can be either by appointment or without an appointment, but the unmanned reception system "Smart at reception," which uses an iPad, accommodates both types of visits. *For more details, you can view the blog through the related link. For further information, please download the PDF or feel free to contact us.*

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What is a reception system that allows for additional customization?

I would like to introduce the features that were added in response to customer requests in the past at Smart at Reception.

We want to implement a reception system in our company. However, the existing cloud-based reception systems do not have the features we desire. Is there a reception system that can be flexibly developed and customized? Do you have similar concerns? Cloud services are designed to be used by multiple customers for a single service. Therefore, you generally have to use the features that are provided. However, this may result in insufficient functionality that does not fit your company's reception operations. M-SOLUTIONS offers Smart at reception as a reception system, but we are also a company that conducts system development (SI). Since we excel in system development, we continuously add features to Smart at reception according to our customers' requests. *You can view the detailed content of the blog through the related links. For more information, please download the PDF or feel free to contact us.

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What is a reception system for large enterprises?

Introducing the features for large enterprises equipped in Smart at reception.

This article provides key points for selecting a reception system aimed at those belonging to large corporations. You can learn about which reception systems are recommended for large companies. If you are a representative from a large corporation considering a reception system, please take a look. *For more detailed content of the blog, you can view it through the related links. For more information, please download the PDF or feel free to contact us.

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[Attention] What is the reception system that can be integrated with Dialpad?

For those considering or already implementing Dialpad! Introducing the reception systems that can be integrated.

By implementing Dialpad, it becomes possible to make phone calls from various devices such as iPads and PCs. You can eliminate fixed phones from the office and handle external calls anytime and anywhere. However, a challenge when introducing Dialpad is the reception phone. Because of the reception phone, there arises a need to keep the fixed phone. In this article, we will introduce a reception system that can serve as a substitute for the reception phone and can be integrated with Dialpad, aimed at those considering or already implementing Dialpad. *For more detailed content of the blog, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

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A Smooth Way to Communicate with Professors and Instructors for Universities and Vocational Schools

It's tough for universities and vocational schools to find and contact professors and lecturers! Here’s a solution to that problem.

Universities and vocational schools have more students than elementary, junior high, and high schools, so they have larger campuses and multiple buildings. Professors and lecturers move around the campus for each class, which can make it difficult for those who want to visit them to catch them. This article provides methods for those managing universities and vocational schools to facilitate smooth communication with professors and lecturers. *For more detailed information, please refer to the related links. For further details, you can download the PDF or feel free to contact us.*

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How to Increase Customer Interaction Opportunities in Stores through DX (Digital Transformation)

Introducing solutions for those in charge who want to increase customer interaction opportunities and boost sales, even just a little.

Are you a representative managing a mass retailer or retail store facing the following customer service challenges? - A customer visited the store and seemed to have questions about a product, but the employee was absent from the sales floor due to other duties. The customer gave up and left the store, resulting in a lost sales opportunity. - Although the employee was able to assist the customer, they lacked specialized knowledge about the products and could not guide the customer to a purchase. - Employees frequently move between the sales floor, register, back office, and other areas, which puts a burden on them. Customer service is a crucial task that involves providing the optimal products based on customer needs. However, the work of store employees is not limited to customer service alone. They often handle various tasks, including back office management, administrative work, and register duties. *For more details, you can view the blog through the related link. For further information, please download the PDF or feel free to contact us.*

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How to streamline factory entry operations with a reception system [Manufacturing Industry DX]

We will introduce methods to solve various challenges in factory reception operations.

This article is aimed at those in the manufacturing industry. Do you face any of the following challenges with your factory's visitor reception duties? - It takes a long time for phone transfers, recording visitors, and temperature checks. - Employees at the transfer point are often away from their desks, causing delays in transferring and making visitors wait. - Employees are required to go back and forth between the factory and the office to confirm transfers. - You want to solve these issues, but implementing a full-fledged reception system requires construction and is difficult… There are various challenges in reception duties. In this article, we will introduce solutions to these challenges. *You can view more detailed content of the blog through the related links. For more information, please download the PDF or feel free to contact us.*

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A reliable method for measuring the body temperature of visitors [achieved through the reception system].

The reception system and temperature detection system are linked for measuring the body temperature of visitors.

This article introduces a method to ensure the measurement of visitors' body temperature for those who want to "conduct temperature checks for visitors as a measure against infectious diseases," "but find it difficult to verbally prompt visitors for temperature checks and often forget," and "would like to know a way to naturally encourage temperature checks." Measuring visitors' body temperature can be achieved by integrating the reception system with a temperature detection system. By incorporating a process to measure temperature before calling the responsible person through the reception system, you can ensure that visitors' body temperatures are accurately measured. *For more details, you can view the blog through the related links. For further information, please download the PDF or feel free to contact us.*

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[Case Study of Reception System Implementation] Hankyu Hanshin Real Estate Co., Ltd.

With LINE WORKS integration, direct reception phone transfers can be achieved from anywhere.

We would like to introduce a case study of the implementation of "Smart at reception" at Hankyu Hanshin Real Estate Co., Ltd., which focuses on real estate business. With the expansion of the company's business, the number of employees has increased, prompting a consideration of a free address system. At that time, each employee was provided with a fixed telephone, and calls from the reception were directed to each individual's fixed phone, necessitating a system to route calls from the reception to each employee's smartphone. After the implementation, calls from the reception could be directed to each employee's smartphone, freeing them from fixed telephones. Additionally, it was integrated with "LINE WORKS," which allowed for reception information notifications. [Reasons for Implementation] - Due to the increase in employees accompanying business expansion, the floor became cramped, leading to the consideration of a free address system. - There was limited free space on the floor, and a large amount of paperwork occupied a corner of the floor. *For more details, please download the PDF or feel free to contact us.

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[Smart at Reception Case Study] Hands Corporation

Towards free address implementation, reception to "smart at reception"! Design and usability are the key factors.

We would like to introduce a case study of the implementation of the reception system "Smart at reception" at Hands Corporation, which sells useful daily goods for living throughout Japan. With the transition to a free-address system at the headquarters, we have been advancing the operation of the cloud IT phone service "Dialpad" and adopted this system that can be integrated. Customers can easily search for employees from an iPad placed at the reception, allowing for reception without having to dial phone numbers. Additionally, we were able to resolve issues such as "the text is too small and hard to read" that arise from paper internal phone directories. 【Case Overview】 ■ Challenges - Implementation of a reception system that can be integrated with the IT phone service "Dialpad" due to the transition to a free-address system within the company. ■ Deciding Factors for Implementation - The UI is sophisticated. - Internal directories can be easily modified online. *For more details, please download the PDF or feel free to contact us.

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[Case Study on Reception System] Mixi, Inc.

Added customization for FMC internal extension integration and face photo display feature! Streamlined the use of phone, email, and notifications for each user.

At Mixi, Inc., we have introduced the reception system "Smart at reception" as part of the replacement of telephone equipment across the entire group and the introduction of FMC. Initially, we operated by receiving calls on an iPhone instead of a fixed phone via PBX from a system on an iPad. However, with the introduction of Slack across the entire group, we modified the functionality to send visitor notifications directly to Slack via DM from "Smart at reception." Additionally, to reduce operational costs for administrators, we added a feature for bulk registration of user IDs in Slack and the registration of profile pictures by administrators. We believe that displaying profile pictures is an important feature for customers who search by last name, and we have received positive feedback about it. [Reasons for Implementation] - Replacement of telephone equipment across the entire group and introduction of FMC - Increased from two locations to three at the time of implementation, replacing all after-hours reception from fixed phones *For more details, please download the PDF or feel free to contact us.

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[Case Study of Reception System] SB Technology Corporation

Achieve an advanced and sophisticated reception! Manage multi-location information in one place.

We would like to introduce a case where SB Technology Corporation implemented "Smart at reception." They had adopted a system that displayed a list of employees and their internal extension numbers on a PC monitor at the reception, allowing visitors to check the list and make internal calls. However, with the relocation of their office, they considered a smart reception system that could handle visitors without staff. The ease of operation provided by the combination of an iPad and a highly versatile application was a key factor in their decision to implement it. After the implementation, not only did it eliminate the need for the general affairs department to handle phone calls, but it also reduced unrelated internal calls, such as sales inquiries, compared to the old system that publicly displayed the entire list on the reception PC, thereby enhancing security. [Reasons for Implementation] - The old system was lower cost than having staff at the reception, but it appeared somewhat rugged. - To maintain a simple and sophisticated atmosphere in the new office, they sought a smart reception system that could handle visitors without staff. *For more details, please download the PDF or feel free to contact us.*

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[Case Study] Apaman Shop Holdings Co., Ltd.

The number of inquiries to the General Affairs Department has significantly decreased, allowing for smoother responses to customers.

We would like to introduce a case where the reception system "Smart at reception" was implemented at Apaman Shop Holdings Co., Ltd. In the traditional style of having a fixed telephone, calls were first received by the General Affairs Department and then relayed internally, which took time for internal communication. Additionally, the workload on the General Affairs Department was significant, leading to situations where customers had to wait. After the implementation, calls can be made directly to the visiting department, significantly reducing the relay work of the General Affairs Department and making the reception of customers smoother. We have also received feedback that users appreciate the ability to expand necessary functions after actual use. [Challenges] - In the traditional style with fixed phones, calls were first received by the General Affairs Department before being relayed internally, causing delays in internal communication. - The workload on the General Affairs Department was heavy, resulting in cases where customers had to wait. - It was essential to retain the telephone functions as they were. *For more details, please download the PDF or feel free to contact us.*

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[Case Study of Reception System Implementation] Kengo Kuma & Associates

The ability to make Teams calls was the deciding factor for the introduction! Streamlining the procedures for handling inquiries at the reception.

We would like to introduce a case where Kengo Kuma & Associates implemented the iPad-based reception system "Smart at reception." They were looking for a reception system compatible with Teams calls, so they conducted a short trial and quickly decided to implement it. Previously, calls were made from the reception desk using a fixed phone intercom, and the general affairs staff would relay the calls, which resulted in unnecessary tasks as they had to search for the appropriate person each time. However, after the implementation, contacts are now delivered directly to the relevant personnel, allowing the general affairs staff to focus on other tasks. [Situation Before Implementation] - They were looking for a reception system compatible with Teams calls. - Calls were made from the reception desk using a fixed phone intercom, and the general affairs staff were relaying the calls. - A fixed phone, intercom number chart, and seating chart were placed at the reception. *For more details, please download the PDF or feel free to contact us.

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[Case Study of Reception System Implementation] Aijec Group Co., Ltd.

The key factor was the integration with IZUMO PBX! It resolved the reception forwarding issues caused by the free address system in the office.

We would like to introduce a case where the "Smart at reception" system was implemented at Aijec Group Co., Ltd. At the company, administrative staff were handling reception phone calls, and it was anticipated that transitioning to a free address system would make it difficult to manage these calls. Additionally, every time a visitor arrived, reception duties would arise, preventing staff from focusing on their main tasks. To address this, they implemented our system, which has a proven track record of integration with the already installed IZUMO PBX. This helped prevent confusion in reception duties, and depending on the operation of the location, unnecessary call handling was eliminated, allowing staff to concentrate on their own work. 【Reasons for Implementation】 - Administrative staff were handling reception phone calls, but it was anticipated that transitioning to a free address system would complicate call management. - Administrative staff were handling reception phone calls, but every time a visitor arrived, reception duties would arise, making it difficult to focus on their main work. - A system was needed to connect reception phone calls directly to each employee's smartphone. *For more details, please download the PDF or feel free to contact us.*

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Smart at reception <Improving security>

You can set up unique reception items for the factory, and if the functionality is insufficient, additional customization is also possible!

One of the benefits of implementing our iPad unattended reception system, "Smart at reception for FACTORY," is the improvement in security. You can set visiting periods for each visitor (contractor) and accommodate group receptions when multiple people visit. It is also possible to record factory-specific items, such as the purpose of the visit and vehicle license numbers. Additionally, since all visitors' entry and exit records can be maintained, it allows for confirming the safety of visitors present in the factory during accidents or natural disasters. 【Benefits of Implementation】 ■ Reduction of reception workload ■ Cost savings ■ Reduced waiting time at reception ■ Management of entry and exit history for all entrants ■ Enhanced security *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system

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Smart at reception <Reducing waiting time at reception>

The reception will be completed quickly, reducing waiting time! It accommodates reception items and visit reservation methods unique to factories.

One of the benefits of our iPad unattended reception system, "Smart at reception for FACTORY," is the reduction of waiting times during check-in. At the entrance of the factory, vendors and visitors can independently process their entry and exit and contact the responsible person. The check-in process is smooth with the use of an iPad and a QR code, which shortens waiting times. We can set visit periods for each visitor (vendor) and accommodate group check-ins for multiple visitors. 【Benefits of Implementation】 ■ Reduction of reception workload ■ Cost savings ■ Reduction of waiting times during check-in ■ Management of entry and exit history for all entrants ■ Improved security *For more details, please download the PDF or feel free to contact us.

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Smart at reception <Management of visitor entry and exit history>

Records of all visitors' entry and exit, as well as the printing of entry passes, are possible! It also supports confirming the safety of visitors during accidents or natural disasters.

One of the benefits of our iPad unattended reception system, "Smart at reception for FACTORY," is the management of entry and exit records for all visitors. Whether they have an appointment or not, visitors can be added at the reception on the day of their visit. This allows us to keep a record of all entrants while issuing entry passes for everyone. Additionally, since we can maintain entry and exit records for all visitors, we can also confirm the safety of visitors inside the factory during accidents or natural disasters. 【Benefits of Implementation】 ■ Reduction of reception workload ■ Cost savings ■ Reduced waiting time at reception ■ Management of entry and exit records for all entrants ■ Improved security *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system

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Smart at reception <Cost reduction>

The workload of reception duties is reduced, allowing for other tasks to be performed! It is also possible to reduce the personnel costs of security staff.

One of the benefits of implementing our iPad unattended reception system, "Smart at reception for FACTORY," is cost reduction. At the entrance of the factory, contractors and visitors can handle their own entry and exit procedures and contact the responsible person. This reduces the labor costs of security personnel. Since phone and chat support can be handled from anywhere via a smartphone, there is no need to move for reception duties. This also increases work efficiency. 【Benefits of Implementation】 ■ Reduction of reception workload ■ Cost savings ■ Reduced waiting time at reception ■ Management of entry and exit records for all visitors ■ Improved security *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system

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Smart at reception <Reducing the burden of reception tasks>

The workload of reception duties has decreased, allowing for other tasks to be done! Since the reception process is quicker, waiting times are also reduced.

One of the benefits of our iPad unattended reception system, "Smart at reception for FACTORY," is the reduction of the workload in reception duties. At the entrance of the factory, contractors and visitors can handle their own entry and exit procedures and contact the relevant personnel. Since phone and chat support can be done anywhere via smartphone, there is no need for staff to move around for reception duties, which increases work efficiency. 【Benefits of Implementation】 ■ Reduction of reception workload ■ Cost savings ■ Reduced waiting time at reception ■ Management of entry and exit records for all visitors ■ Improved security *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system

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Smart at reception <For factory staff>

It is also possible to automate and unmanned many reception tasks! This will solve the challenges of factory reception all at once.

We would like to introduce our iPad unmanned reception system, "Smart at reception for FACTORY." It addresses one of the challenges faced at factory receptions: the difficulty for factory staff of having to shuttle back and forth between the site and the office every time a visitor arrives. The system allows for setting visit periods for each visitor (contractor) and supports group check-ins when multiple people arrive together. It keeps a record of all entrants while enabling the issuance of entry passes for everyone. 【Features】 ■ Reception items unique to factories that accommodate visit reservation methods ■ Entry and exit records for all visitors, with the ability to print entry passes ■ Confirmation of the safety of entrants during accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system

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Smart at reception <For security personnel>

The system automatically records and manages the entry and exit history of all visitors! It can automate and even eliminate many reception tasks.

We would like to introduce our iPad unmanned reception system, "Smart at reception for FACTORY." This system addresses one of the challenges faced at factory receptions: the burden on security personnel due to tasks such as recording visitor entries and exits and contacting the responsible person by phone. It allows for the setting of visit periods for each visitor (contractor) and supports group receptions when multiple people visit. It can also record factory-specific information, such as the purpose of the visit and vehicle license plate numbers. 【Features】 ■ Reception items unique to factories that accommodate visit reservation methods ■ Entry and exit records for all visitors, with the ability to print entry passes ■ Confirmation of the safety of entrants during accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system

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Smart at reception <For visitors>

Smooth check-in with iPad and QR codes, reducing wait times! Addressing reception challenges and methods specific to factories.

We would like to introduce our iPad unattended reception system, "Smart at reception for FACTORY." It addresses one of the challenges at factory receptions: the trouble of visitors being unable to make their appointments due to congestion at the reception. Whether there is an appointment or not, visitors can be added to the reception on the same day. It allows for the issuance of entry passes for all visitors while keeping a record of all entrants. 【Features】 ■ Reception items unique to factories that accommodate visitor reservation methods ■ Entry and exit records for all visitors, with the ability to print entry passes ■ Confirmation of the safety of entrants in case of accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system

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Smart at reception <For vendors>

Solve the factory reception issues all at once! Smooth reception with iPad and QR codes, reducing waiting time.

We would like to introduce our iPad unattended reception system, "Smart at reception for FACTORY." This system addresses one of the challenges faced at factory receptions: the dissatisfaction of vendors regarding the time-consuming reception process. It allows for the setting of visit periods for each vendor and supports group receptions when multiple people visit. It can also record factory-specific information, such as the purpose of the visit and vehicle license plate numbers. [Features] ■ Reception items unique to factories that accommodate visit reservation methods ■ Entry and exit records for all visitors, with the ability to print visitor badges ■ Confirmation of the safety of visitors during accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system

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The role of the factory reception and the reception system for efficiency improvement.

A comprehensive explanation of the importance and challenges of factory reception, and how reception systems can address these issues.

Customers coming to the factory "The reception at the factory always takes time due to procedures and is congested..." Reception staff at the factory "The visitor registration process is quite cumbersome..." On-site staff at the factory "Every time a visitor comes, we have to go back and forth to the site..." Have you felt these kinds of challenges at the factory reception? This is a common issue faced by many companies with factories, and it can be resolved with a reception system. In this article, we will broadly explain the importance and challenges of factory reception, and how a reception system can solve these issues. *For more details about the blog, please refer to the related links. Feel free to contact us for more information.*

  • Entrance and exit control system
  • Other information systems

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Ways to streamline the entry procedures for factories and logistics centers.

Introducing specific methods to solve challenges in the entry procedures of factories and logistics centers and to promote digitalization!

The wave of DX (Digital Transformation) is sweeping across various industries. However, in the entry procedures for factories and logistics centers, paper-based analog management is still the mainstream, and inefficient operations are a challenge. This article introduces specific methods to solve the challenges in the entry procedures for factories and logistics centers and promote digitalization. In particular, it will provide valuable information for those in charge of companies aiming to improve the efficiency and safety of entry procedures at factories and logistics centers. *You can view the detailed content of the blog through the related links. Please feel free to contact us for more information.

  • Entrance and exit control system
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The security measures for the reception system are now perfect.

Explaining preventable risks, checkpoints during implementation, and actual implementation examples!

More and more companies are reviewing the enhancement of reception security as a safety measure for offices and facilities. In particular, the introduction of reception systems is gaining attention as an effective means against risks such as unauthorized intrusions and information leaks. However, many may have questions like "What level of functionality is necessary?" and "Is it really effective?" In this article, we will organize the overall picture of the security features included in reception systems, explaining the risks that can be prevented, the checkpoints during implementation, and actual case studies of implementation. We will specifically introduce how much safety can be enhanced through cloud integration and collaboration with physical security, which should clarify the appropriate design methods for reception security for your company. Please be sure to read until the end. *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

  • Entrance and exit control system
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What is factory visualization? An introduction to implementation steps, tools, and success stories.

An explanation of the basics of factory visualization, implementation steps, useful tools, success stories, and precautions to avoid failure!

Are you feeling that you cannot accurately grasp the situation in the factory and that improvements on-site are not progressing? In the manufacturing industry, unseen challenges at the site significantly impact productivity, quality, and delivery times. A solution that is gaining attention for this issue is 'visualization of the factory.' In the production areas of factories, invisible challenges such as delays in delivery, quality defects, and equipment troubles occur regularly. If these are left unaddressed, it can lead to decreased operational efficiency and lower customer satisfaction. As a solution to these challenges, 'visualization of the factory' is currently gaining attention. This article will explain the basics of factory visualization, the steps for implementation, useful tools, success stories, and points to consider to avoid failure. *For more details, you can view the related links. Please feel free to contact us for more information.

  • Entrance and exit control system
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【Issues that can be resolved】There is no system that can handle the specific reception tasks of the factory.

You can set up unique reception items for the factory! Additional customization is possible if needed.

"Smart at reception for FACTORY" addresses unique challenges specific to factory reception tasks, such as the lack of systems that can handle these specific duties. It allows for the addition of visitors on the same day at the reception, whether they have an appointment or not. It keeps a record of all entrants while enabling the issuance of entry passes for everyone. Please feel free to contact us when you need assistance. 【Product Features】 ■ Reception items unique to factories that accommodate visitor reservation methods ■ Entry and exit records for all visitors, with the capability to print entry passes ■ Confirmation of the safety of entrants during accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system
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【Issues that can be resolved】It is difficult to relay messages to the person in charge.

Direct contact with the person in charge via phone notification from the iPad! Introducing the issues that the iPad unattended reception system can solve.

"Smart at reception for FACTORY" addresses unique challenges at factory receptions, such as "the difficulty of contacting the person in charge." It allows for setting visiting periods for each visitor (contractor) and can accommodate group receptions when multiple people visit. It can also record factory-specific information, such as the purpose of the visit and vehicle numbers. 【Product Features】 ■ Reception items unique to factories that support visit reservation methods ■ Entry and exit records for all visitors, with the ability to print entry passes ■ Confirmation of the safety of visitors during accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system
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【Issues that can be resolved】The workload of the security guard's reception duties is high.

It is also possible to automate and unmanned many of the reception tasks!

"Smart at reception for FACTORY" addresses unique challenges specific to factory reception, such as "high workload for security reception duties." It allows for the recording of all visitor entry and exit, enabling the confirmation of the safety of visitors inside the factory during accidents or natural disasters. Even when not connected to the network, the entry and exit list can be checked on an iPad, allowing for immediate situation assessment. 【Product Features】 ■ Reception items unique to factories that accommodate visitor reservation methods ■ Entry and exit records for all visitors, with the ability to print visitor badges ■ Confirmation of the safety of entrants during accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system
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【Issues that can be solved】It is difficult to manage entrance and exit records on paper.

Automatically record and manage the entry and exit history of all visitors in the system!

"Smart at reception for FACTORY" addresses unique challenges faced at factory receptions, such as the difficulty of managing paper records for all visitors' entry and exit logs. It automatically records and manages the entry and exit logs of all visitors through the system. While keeping a record of all entrants, it allows for the issuance of entry passes for everyone. Please feel free to contact us when you need assistance. 【Product Features】 ■ Reception items unique to factories that accommodate visitor reservation methods ■ Entry and exit records for all visitors, with the ability to print entry passes ■ Confirmation of the safety of entrants during accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system
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【Issues that can be resolved】There is always a delay in reception, causing congestion at the entrance.

Smooth check-in with iPad and QR codes! Reducing waiting time for visitors.

"Smart at reception for FACTORY" addresses unique challenges at factory receptions, such as "always taking too long for reception and causing congestion at the entrance." By utilizing an iPad and QR codes, it enables a smooth check-in process for visitors. This contributes to reducing wait times at reception and alleviating congestion at the entrance. 【Product Features】 ■ Reception items unique to factories, accommodating visitor reservation methods ■ Record of all visitors' entry and exit, with the capability to print entry passes ■ Confirmation of the safety of entrants during accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system
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Smart at reception for FACTORY

Solve the challenges of factory reception all at once! Automation and unmanned reception tasks are possible with the iPad.

"Smart at reception for FACTORY" is an unmanned reception system using an iPad that addresses the unique reception challenges and methods specific to factories, such as congestion at the reception, visitor management, and security measures. It accommodates reception items and visitor reservation methods unique to factories. You can set the visiting period for each visitor (contractor) and also handle group receptions when multiple people visit. It is possible to record factory-specific items, such as the purpose of the visit and vehicle numbers. You can add visitors on the day of their visit, even if they do not have an appointment, while keeping a record of all entrants and issuing entry passes for everyone. 【Three Features】 ■ Reception items and visitor reservation methods unique to factories ■ Entry and exit records for all visitors, with the ability to print entry passes ■ Confirmation of the safety of entrants in case of accidents or natural disasters *For more details, please download the PDF or feel free to contact us.

  • Entrance and exit control system
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Smart at message for kintone

A must-see for kintone users! We introduce a service that enhances kintone notifications in a rich way.

"Smart at message for kintone" is a service that enhances the notification features of "kintone" for more convenient use. In addition to email notifications, notifications to various chat tools are also possible. It allows for notification methods tailored to each customer's business style. 【Use Cases】 ■ Contacting personnel without a "kintone" ID ■ Fast situation understanding using chat ■ Group sharing using chat *For more details, please refer to the PDF document or feel free to contact us.

  • Other services

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Smart at tools for kintone

Solving the problems of kintone users! Features to utilize it more conveniently can be achieved just by setting it up.

"Smart at tools for kintone" is a feature extension service that allows you to implement functionalities to utilize "kintone" more conveniently just by setting it up. The service lineup consists of six types, enabling various additional functionalities. One of the very common uses of "kintone" is as an SFA (Sales Force Automation) tool, where you can achieve integration with core systems, import Excel sheets, and display dashboards for budget vs. actual and year-on-year comparisons without any programming development. 【Issues that can be resolved】 ■ I want to synchronize customer information/project information from the core system. ■ I want to use complex Excel files for comparing costs/expenses with estimated amounts. ■ I want to analyze year-on-year comparisons of budget vs. actual and sales figures in conjunction with BI tools. ■ I want to centrally manage and update information on organizational changes and employee onboarding/offboarding. *For more details, please refer to the PDF document or feel free to contact us.

  • Other services
  • Document and Data Management

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iPad Reception System "Smart at Reception"

Both phone and notifications. Tailored to each customer's reception style!

"Smart at reception" is an iPad reception system that can utilize existing internal lines. It recreates an advanced and stylish reception at a low cost. Since it is a service provided by a SoftBank group company, you can use it with peace of mind. 【Features】 ■ Utilizes existing PBX, effectively leveraging assets ■ Compatible with cloud-based phone systems like Dialpad ■ Supports various communication methods, including phone calls, emails, Slack, LINE WORKS, and Chatwork notifications ■ Management of visitor entry and exit history ■ Integration with schedulers (Office365, G Suite) for planned visits ■ AI reception function with voice reception and learning capabilities * For more details, please refer to the PDF document or feel free to contact us.

  • Other measurement, recording and measuring instruments
  • others

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